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Clarity Human Services

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Clarity Human Services

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600 results found

  1. Improve scoring functionality for multi-select fields in the assessment processor. Allow users to score based on number of fields, or specific fields being selected without having to create a new condition for each possible combination of selections.

    1 vote

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    0 comments  ·  Admin →
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  2. When adding a new SSVF program in HMIS and auto provision is toggled on at Setup, a list of SSVF services are added to the agency, in addition to the SSVF services that are already there. So now there are multiple SSVF services with only one program toggled on in each service, when the multiple programs can be toggled on in just one service.

    1 vote

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    0 comments  ·  Services  ·  Admin →
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  3. When using Dark Mode in the new Clarity UI, the scroll bar is very difficult to see. i know a lot of folks probably just use the mouse wheel, but it could be useful to ensure this UI element has a higher contrast for folks who prefer using that.

    1 vote

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  4. The use case for this is coordinated entry programs. Currently, inactivity auto-exit functionality is limited, allowing the exit date only to fall on the last date of an eligible activity or the last bednight. These dates are designed to minimize overlaps in housing programs or shelters; however, this is not a concern when it comes to coordinated entry.

    Many communities have time limits placed on when someone becomes inactive, and is thus no longer prioritized for coordinated entry. A great option for coordinated entry projects would be an exit date option that allows one to set the exit date for…

    26 votes

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  5. The Assessment Processors page under System Settings does not have an audit log. It is important to be able to track when Assessment Processors are added or removed from this page, so an audit log or some other tracking option would be helpful to track those changes.

    16 votes

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  6. We regularly have programs that have a requirement for all of their clients to be entered into CES. We'd love to see a 'canned' report that can pull all clients enrolled in a program AND who are enrolled in (or not enrolled in) CES and who the assigned staff member is for their program.

    Example: Client is enrolled in SO program, report would pull client info, assigned staff info and have a 'yes' or 'no' indicating if the client has an active CES enrollment.

    This would help agencies/programs that have this requirement to pull a report, immediately see which clients…

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  7. Please add the remaining enrollment data fields to the Client Enrollment Details report. It does not include income, disability status, etc. Our users need this for auditing purposes as printing to pdf on the enrollment screen results in web links covering up the top lines of the page.

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  8. Please add enrollment CoC to the Program Roster to help users identify participants active within a specific period by the enrollment CoC or add a filter to the report so the roster can be filtered by CoC, or both.

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  9. Having a project type field on the UCT screen causes confusion because reports pull the project type of the program connected to INVENTORY. If the field on the UCT screen does not match the program's project type, this has been a source of data quality issues. When these DQ issues occur, this cannot be fixed by a sys admin.

    It appears the purpose of the field on the UCT screen is to control what bed dedication fields appear on the UCT screen. If the project type field is removed from the UCT screen, a program could be connected to the…

    4 votes

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    0 comments  ·  Inventory  ·  Admin →
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  10. When clients are going from, for example, a RRH project managed by provider A that is now being managed by provider B, having the Reason for Leaving (exit_reason) picklist option "Project Transfer" would be most helpful for reporting.

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  11. We receive a warning when there is a date gap between overflow inventory, but date gaps are to be expected due to the nature of that bed availability type. Therefore, the warning "There is a gap in the Bed & Unit Inventory dates for this program. Please update the Bed & Unit Inventory Start or End Dates as appropriate." shouldn't be applied when the gap is related to overflow inventory.

    2 votes

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  12. The Learning Lab at Clarity Connect has been one of the most valued resources for attendees. Customers recognize the support of the Help Desk, but would love to have a regularly scheduled time of "Office Hours" to speak with the experts about data and reporting.

    2 votes

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    0 comments  ·  Reporting  ·  Admin →
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  13. Similar to these 2 ideas, we would like the ability to be able to filter the clients shown on the Outreach map by their program type enrollments. In our use case, we would like to limit the results to only those clients who are enrolled in a Street Outreach or Homeless Prevention program.

    https://ideas.bitfocus.com/forums/930328-clarity-human-services/suggestions/49418741-filter-outreach-tool-by-case-manager
    https://ideas.bitfocus.com/forums/930328-clarity-human-services/suggestions/44284701-more-filter-options-for-outreach-map

    2 votes

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    0 comments  ·  Outreach  ·  Admin →
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  14. Users are able to have inconsistent data when they enter Y/ N to income, non-cash, health insurance and disability and have or do not have sources. Currently there is a warning that pops up when these occur, but we would like to prevent the user from saving the record with these data entry inconsistencies.

    1 vote

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    0 comments  ·  Admin →
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  15. In it not uncommon to provide multiple services to a client in one engagement. Entering services one by one can be time consuming, especially with the requirement to include a location (geolocation feature is not always reliable so it often must be done manually). It would be helpful to be able to select multiple services from a list and assign them to the same client with the same date of service and location. It would also be helpful to be able to choose multiples services when using the attendance feature.

    18 votes

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  16. When we create access roles in Clarity we can toggle on the ability to edit, delete, or create assessments with a client but it buckets all of the assessments together. It would be helpful to be able to select which assessments are assigned to which access role. For example, there should be a prevention assessor access role that allows users to complete that assessment but NOT complete the VI-SPDAT assessment.

    7 votes

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  17. Our CoC had agreed upon a list of denial reasons. We have been using this list for years. When we switched to Clarity, we learned that we cannot customize the list of denial reasons. We also cannot delete any of the reasons. Since the denial reasons don't seem to be HUD mandated, and CoCs can decide what those reasons are, why can't we customize?

    20 votes

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    1 comment  ·  Referrals  ·  Admin →
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  18. When updating households that have a Head of Household with an existing enrollment it would be beneficial to have the newly added family members enrollment date be defaulted to the date of the head of household's enrollment vs today's date. This would create less household issues to cleanup later.

    1 vote

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  19. Ability to create multiple current living situations (CLS) across programs for one client as to avoid Auto exit and help eliminate extra work for outreach staff. Similar to the way household members CLS can be updated all at once or just certain ones. There should be the same thing with the programs that clients are enrolled in. This way staff are saving time entering data and can focus on helping the clients.

    1 vote

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    0 comments  ·  CE Events  ·  Admin →
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  20. Add an ability at the field level to cascade program data from the Head of Household to other program family members.

    7 votes

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    1 comment  ·  Admin →
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