659 results found
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Customer Portal: show banner on Messages screen
Communities have requested the ability to add a disclaimer or banner at the top of Messages in the Portal, letting users know that in cases of emergency, they should reach out to 911, and not attempt to contact their care team via the Portal. This could potentially be a standard banner or customizable by community.
1 vote -
Customer Portal: Allow assessments to be completed without provider request
Currently, Assessments in the Customer Portal can only be completed after being requested by a provider in Clarity. It would be useful to allow specific assessments to also be completed without a provider request.
Some potential use cases for this include:
-master application for future housing or employment opportunities
-outreach request or other provider support request (like housing problem solving)
-feature feedback or Portal support request1 vote -
Customer Portal Integration with INVENTORY
It would be useful for Clarity INVENTORY to integrate in real time with the Customer Portal, so clients can see available shelter beds and/or be added to a reservation or wait list for an available shelter bed.
1 vote -
I would like an option to delete all services associated with a program enrollment, rather than having to go through and delete one service
I would like an option to delete all services associated with a program enrollment, rather than having to go through and delete one service at a time before we can delete a program enrollment.
6 votes -
Allow negative dollar amounts for the custom dollar fields
We use Clarity assessments for creating budgets for the client, and in particular have an automatic calculation on a dollar field to compare income to expenses. Occasionally clients will have a negative balance here, where expenses exceed income, which would manifest in the field as a negative number - but dollar fields aren't currently built to allow you to save a negative number.
This creates a problem as we need to know if a client is operating at a deficit in order to best know how to help them.
Would it be possible to tweak the dollar field so that…
4 votes -
Ability to break apart enrollments falsely entered as group, while preserving serivces.
The program merge tool allows you to enroll group members after a program enrollment has been created for one or more clients.
The opposite would be helpful as well, a way to remove members from a group enrollment while preserving services.
2 votes -
client portal / outreach
Currently, when a client shares their location through the portal, this information does not appear on the outreach map.
Would it be possible for this shared location data to also be displayed on the outreach map? This feature would be very helpful for tracking and coordinating outreach efforts more effectively.
3 votes -
Add Unique ID barcode to GNRL-106
Requesting to add feature to include clients' Unique ID in barcode format to the [GNRL-106] Program Roster report. The barcode could be its own column or placed in the same box as the existing Unique Identifier column akin to the [CLNT-103] Photo ID Card
As we are implementing the Attendance Based Feature for our CoC, this is a question that some of our providers are asking about for easier barcode scanning of their clients.
5 votes -
7 votes
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End inactive status from the Inventory Module
As a user, I can make a unit inactive from the Inventory Module, but I cannot end the inactive status without going to Manage Sites. I would like to end a unit's inactive status from the Inventory Module.
Add the ability for a user to end a unit's inactive status from the Inventory dashboard.
3 votes -
Under the Program History tab, would it be possible to add a "Move-in-date" between the Start Date and End Date.
Under the Program History tab, can we add Move-in-Date between a program's Start Date and End Date. Programs without a Housing Move-In Date would remain blank while Programs like PSH that have one would be whatever is in that Program’s field. This will help audit move-in-dates at a glance.
1 vote -
Delete location photo
Add the ability to delete location photos in the New User Interface.
1 vote -
annual assessment contraint
I would like to add a constraint for users to not allow them to add an annual assessment that is out of the required 60 day range for HUD annual assessments. This is a common DQ issue that could be handled in data entry rather than in a DQ report.
10 votes -
Ability to Assign Additional Agency Access in Bulk
As a sys admin, I would like to assign additional agency access in bulk. For staff such as matchmakers who need access to all agencies in the system, it can be very time-consuming if you have to assign each agency to the user individually.
17 votes -
Ability to change field type when feasible
Sometimes, if we hit an unresolvable issue with a field, we have to make a new one - which can impact reporting because that also means we need to make new looks/dashboards, and then we can't aggregate between the old and new version of a field. In some cases, could we look into allowing the field type and other settings to change later/not be permanent?
Examples include:
1. swapping a number field to a dollar field and vice versa
2. swapping a checkbox to a picklist (within reason, probably couldn't go the other way around)2 votes -
More info in drill downs
When using the drill down feature in a look - would like please client UID and/or client name. A lot of times we are looking for lists of clients and the only way to confirm who the client are - is to click into their profiles one by one.
2 votes -
Goals Template
You can only enter the service category for a service-based measure. It would be much more helpful to be able to choose the specific service item name instead. The categories are too broad to use them as measures.
6 votes -
Looker - Household Engagement Date
A Looker field for Household Engagement Date that functions similar to Household Housing Move-in Date. When pulling for the number of persons engaged, the other household members (i.e. children) will not be counted because the engagement date is not collected on their enrollment screen.
11 votes -
DIT delete services
Currently, the DIT only allows the deletion of services if those services were previously imported by the DIT.
It would be great if either the DIT delete feature were expanded to non-imported services, or another option entirely were developed to allow for the bulk deletion of services.6 votes -
Enrollment Page Update – Human Trafficking Question
I wanted to suggest adding a field on the enrollment page specifically for human trafficking. Currently, there is a question regarding fleeing domestic violence, but it may be helpful to separate these categories to better capture client needs and ensure appropriate support.
Please let me know if this can be added or if you need further details for implementation.1 vote
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