627 results found
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DIT delete services
Currently, the DIT only allows the deletion of services if those services were previously imported by the DIT.
It would be great if either the DIT delete feature were expanded to non-imported services, or another option entirely were developed to allow for the bulk deletion of services.5 votes -
Show which agency is currently selected on the agency list
It'd be nice rather than dissapearring the currently selected agency from the agency list, if it were highlighted.
I'm occasionally going down the list agency-by-agency, and it'd help to know which one I'm currently on.
Makes it easier to confidently select the next agency.
2 votes -
Add Program Setting to Allow or Disallow Direct Referrals
We often get users making "direct referrals" from the Referrals tab on the client profile page in error (they should instead be making a referral from the queue). There is currently a setting on the Program page called "Direct Unit/Bed Referrals", which is related to Inventory. It would be great if there was setting called "Direct Referrals" (options could be Disabled, Optional, Required) to first determine if any direct referrals are allowed to the program. Then the "Direct Unit/Bed Referrals" setting could be sub-setting to determine the parameters of the direct referrals (if allowed).
11 votes -
Change Program Availability Setting Interface and/or Add Audit Log
To change the Program Availability (from "Full Availability", "Limited Availability", or "No Availability") the user just clicks on the name and the text color for the selected option is darker. We frequently have users accidentally changing the setting because there is not "save" feature to change the setting and they don't notice the subtle color change. If we can't get the screen changed, then it would be helpful to have an audit log on this screen so we can identify which users keep switching the setting by accident so we can educate them. Thanks!
11 votes -
Ability to break apart enrollments falsely entered as group, while preserving serivces.
The program merge tool allows you to enroll group members after a program enrollment has been created for one or more clients.
The opposite would be helpful as well, a way to remove members from a group enrollment while preserving services.
1 vote -
Add an option to identify pets as a “Household Member"
User Story:
As an outreach worker who works with unhoused individuals and their pets, I want an option to be added that identifies a pet in the “Household Members” section so that we can link the pet to the owner, have an accurate representation of family size, track safety and liability, and know who the client will be taking with them if they were to receive housing. We provide services to clients AND their animals, and we propose a comprehensive set of criteria to be included such as:
- Photo Entry
- Breed
- Age
- Name
- Color
- Microchip status
- Vaccination records
- Size
- Temperament
- …
37 votes -
Auto Offline End Dates
Currently, you have to specify a period of time to make units automatically offline at program exit. It would be useful to have an option to make units offline indefinitely with no offline end date. To get around this, we make the offline period a very long time, but then users are confused about this random end date way out in the future. Also, users cannot clear out the end date from the Inventory dashboard, which would be very helpful.
9 votes -
Operational API needs to have a comparison option
When using this, I can only pull data with field values "equal to", such as "clientID" is "equal to" "12345". An example of what we need is to pull records where "end date" is "less than" a given date, such as today. Ultimately we want to edit the results of this pull. Doing it one at a time is just as bad as editing directly in Clarity.
1 vote -
For Inventory page, filter by program in addition to agency
We have several programs in one building in real life, so accordingly we revised our inventory functions to have all programs in one building. Previously, we had them in separate buildings, but needed to merge them so we can reassign units to different programs as needed. So for a while, we got used to sorting by building to get to different programs, but can't do that anymore. It would be great if we could sort by programs the same way we can filter by agency, site, etc. Thank you!
2 votes -
View Contact Fields (phone, email, address) in the PROFILE Screen for Ease of Access
View the Phone and Email fields entered under the CONTACT screen AND view the address field entered under the LOCATION screen on the PROFILE screen. Being able to view the CONTACT and LOCATION info. on the PROFILE screen would be helpful for ease of access.
1 vote -
Ability to Enable/Disable Service Notes
All services automatically have a "Service Note" field where notes can be entered. Agencies have requested that this field be disabled for some of their services as they do not want staff inputting notes here. However, there is not an ability to do this on the back end. It would be helpful if when setting up services, admins would have the ability to enable or disable the "Services Notes" field from displaying.
17 votes -
ROI Banner - Different for Yes and No Responses
Currently the orange ROI banner shows for clients that have a "no" response to data sharing, which is a valid "active" ROI response. We would like to see a different banner for clients with active ROI's that are a "no" from those that don't have an ROI on file at all. Thank you.
7 votes -
Add Deactivated to the Staff Status Drop Down
When running a system-wide or agency-level staff report, it would be valuable to include a distinction between users who have been:
Inactivated due to non-use (system-triggered status)
versus
Deactivated by the agency (agency action).
This enhancement would allow agencies and the HMIS Lead to more quickly identify the reason for account status changes. It would also support compliance with HUD Standards by improving accuracy and efficiency in monitoring user access.
1 vote -
Have assignments for beds on the inventory module automatically update when the UCT is changed
When UCTs are changed on the inventory module, currently the beds need to be reassigned to the same participants. It would be ideal if this was automatically done.
1 vote -
Enhancing Auto Exit Monitoring in Looker for Client Enrollments
Please add a field to Looker that enables communities to easily monitor inactivity within client enrollments for activity types that trigger Auto Exit functionality. These specifications are documented in Bitfocus Help Desk articles and programmed into Clarity. The absence of a field like this in Looker hampers our ability to ensure clients are not prematurely auto-exited, making the process far more labor-intensive to monitor and spot-check than necessary.
22 votes -
Update the [GNRL-403] Public Alert Notice to remove active service
The [GNRL-403] Public Alert Notice requires an active service in order to display the public alert.
I would like to request an update to this report to remove the service restriction and have the report be based on the public alert creating agency and user.
3 votes -
Location
There should be household information that applies to all of the members of the household, such as the location. We have households with as many as 10 (or more) members. The way the system is designed, you have to go to a separate screen for each individual to enter the location and to enter the contact information when it applies generally to the whole household. This would mean entering the 10 demographic screens, and then going to 20 more screens to enter the location and contact information. Unfortunately, case managers usually skip entering the location and contact information for the…
1 vote -
access role user list
Regarding Administrator Reports -> [STFF-102-AD] Access Role User List
Please allow selection of all access roles, not only one access role at a time.
1 vote -
Request for Extended Account Reactivation Window for HMIS Users
I’m reaching out about an issue we've been dealing with related to account reactivations for HMIS users. This was actually suggested a few years ago by Joel Remigio here: https://ideas.bitfocus.com/forums/930328-clarity-human-services/suggestions/44574099-extend-duration-of-time-period-for-reactivated-sta.
I’d love it if we could revisit the idea and explore a way to make the process a bit smoother.
We often receive tickets from HMIS users whose accounts have been deactivated due to inactivity. While it’s easy to reactivate their accounts, the issue is that the reactivation doesn’t "stick" unless the user logs in by midnight of the same day.
This becomes a challenge when users are out…
7 votes -
I would like an option to delete all services associated with a program enrollment, rather than having to go through and delete one service
I would like an option to delete all services associated with a program enrollment, rather than having to go through and delete one service at a time before we can delete a program enrollment.
1 vote
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