761 results found
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Program Deleted (Yes / No) Added to Looker
Program Deleted (Yes / No) should be in a field in Looker. At a minimum it should be in the Project Descriptor Model. The Project Descriptor model contains 24 Deleted (Yes / No) fields, but not Project Deleted (Yes / No).
Agencies Deleted (Yes / No)
Agency Funding Sources Deleted (Yes / No)
Agency Funding Sources Program Deleted (Yes / No)
Agency Sites Deleted (Yes / No)
Bed and Unit Inventory Deleted (Yes / No)
Bed and Unit Inventory -- Historical Deleted (Yes / No)
Eligibility Presets Deleted (Yes / No)
Encampment Categories Deleted (Yes / No)
Encampment Status Deleted…10 votes -
Make "required documents" a field that can be pulled into a Look
Programs can be configured with a list of required documents, but if we want to pull from Looker a full census of all programs and their required documents (or say, a Look of all shelters that require doc A, B, and C), we can't - because it's not available in Looker.
4 votes -
Remove "exit date" text for active enrollments in programs tab
When the sidebars are expanded within a client's program tab, the words "exit date" appear under the green "Active" in the client's program history. We would like this removed because there is no exit date--the enrollment is still active. This has been confusing users.
5 votes -
Make public alerts bigger/more visible (New Clarity UI)
In the old UI, public alerts were bright banners that went all the way across the screen. In the new one, they're less noticeable/attention-grabbing.
8 votes -
search
In the new user interface, up to 10 clients are displayed on the client page. To provide additional options to protect client privacy, our recommendation is to build a “delete all search history” button (can be embedded in the ellipsis icon) so that we can just click on this when we need to screenshare. Alternatively, a filter to hide search history would be very helpful.
5 votes -
Add ability to adjust 'Direct Referral Expiration Threshold' setting at the program level
Currently, the Direct Referral Expiration Threshold can only be configured globally within System Referral Settings. This forces a single, system-wide timeline across all programs.
Business Impact:
Operational needs vary significantly by program. For example, Program A may require a strict 7-day expiration threshold, whereas Program B needs 30 days. The current system only allows for one universal setting, forcing communities to adopt thresholds that are either too strict or too lax for their various programs.Proposed Solution:
Allow System Administrators to configure the Direct Referral Expiration Threshold at the individual program level (while retaining the system default). This gives admins…4 votes -
Allow system admin to control use of Referral related Navigator and Case Manager fields
We, like other communities, do not use the functions of Navigator and Case Manager with the referrals module. This is for a few reasons, but primarily it is not workable to use because of the design limitation of ending a Navigator listing once a queue record turns into a pending referral record.
Now that the new UI is active, these fields are more prominent, especially as they appear on all users' side bar of widgets. Please allow system admins to control the use of these functions and when they are not in use to hide these widgets.
It is more…
5 votes -
Webhook Support
It would be helpful to have webhook support to get notified of api changes instead of having to ping your api on a regular basis. Specifically, we're interested in being notified when new referrals are created and when existing referrals are updated (status changes, field edits, etc.), but we’d also be interested in household/enrollment changes as well.
9 votes -
downvote
Add the ability to downvote an idea on this site. This will provide system administrators the opportunity to express concern with an idea, and I suggest that if something is downvoted, a comment should be required to explain the potential issues if the idea is implemented.
3 votes -
New User Interface: When using the History section, could we please make it such that assessments in the search results are clickable?
Hello! Could we please make it so that, when using the History feature in the new user interface, clicking on an Assessment in the search result links you to that specific assessment to view/edit it?
10 votes -
Current Living Situation (CLS)
Priority: Level 2
As a System Administrator, I want to have the option for the current living situation have a toggle so that we can toggle it off for some projects that do not need to record CLS. Can Bitfocus enable the ability to add the CLS at the project level or indicate whether it’s required there?
This will cause extra work for us and may necessitate the creation of additional custom templates, which we hope to avoid. It is difficult to only have the option to make a CLS available at the template level, which then means it is…
3 votes -
Separate Public Alerts Rights From Notes
If you separate out public alerts at the agency level from notes as separate user rights then you can enable one without the other. The program restrictions on the same screen have already been separated out. Let's finish the design change by separating Public Alerts from notes.
9 votes -
Customizable Notifications
Idea: Give System Administrators Control Over Existing System Notifications and Introduce Fully Customizable Notifications
The Problem: Notification Fatigue and Rigid Workflows
Currently, Clarity’s user notification functionality is strictly limited to pre-defined system notifications triggered by specific system activities. While helpful to an extent, the inability of System Administrators to customize messages, define exact recipients, or edit triggers could lead to notification fatigue and workflow inefficiencies.
When users receive system notifications that are irrelevant to their specific day-to-day work, they begin to ignore the notification entirely, risking the loss of truly critical updates.
Real-World Pain Points:
Here are two specific examples…2 votes -
Audit Log - Delete Programs
Have deleted program enrollments display in the audit log vs. having to restore the program log information to view the data.
2 votes -
New User Interface: When using the History section, could we display the same info as when an assessment shows in the global/program level?
Hello! In the History search results, could we please also have the format of the details match both the content and order as if scrolling Assessments sections? For example, could we have the history page show the name, created by, created on, updated by, and updated on?
6 votes -
Client Form Creation - default Private setting
We would like to be able to create a Form in Clarity with the Private button toggled on, but allowing the user to un-toggle the button when they are adding a the Form to a client record.
4 votes -
Visual Difference Suggestion - Training vs Live Sites
It would be very helpful if the training site had a very different color scheme - or some kind of banner - differentiating it from from the live site. That would help prevent accidental entry of real data in the training site and confusion when users have access to both.
2 votes -
Meal Attendance
In the previous version of HMIS, there was a drop-down menu for the family members in the household. In the current version, we have to type in each name of the family members when doing meal attendance. Additionally, in the new version, if staff need to add more meals to the family, we would have to add them from the "add from the last 4 months" section instead of the search bar.
Suggestion: Adding a drop-down menu with the household members when searching for the Head of Household, and restoring the ability to add meals to each family member more…
2 votes -
Upload more Documents tab rather than clicking on files after each upload
One enhancement that would be extremely helpful involves the document upload process. Currently, when uploading application documents, users can only upload one file at a time. After each upload, we have to navigate back to the Files tab, select "Add File," and then upload the next document. This process must be repeated for every document associated with an application.
Since we often upload around 10 supporting documents per client application, this requires navigating through multiple screens for each file, which can be very time-consuming.
Would it be possible to add an "Upload Another Document" or "Add More Files" button directly…4 votes -
6 votes
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