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Clarity Human Services

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Clarity Human Services

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625 results found

  1. HUD's new EVA data quality tool, provides a powerful resource for identifying data quality issues. However, EVA flags clients with errors and identifies them using the Personal ID. I assume this is because the Unique ID is not available in the export. I'm curious why this is. Is it possible to make the Personal ID searchable in Clarity or to replace it in the export with the Unique ID? I'm trying to find an easy way for our partner agencies to use EVA to find and correct errors, but as of now, it is not easy for them to navigate…

    8 votes

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    Planned  ·  2 comments  ·  Admin →
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  2. For custom assessments that document and track budgets, we are unable to save the assessment if the total calculation of income related amounts vs expense amounts is a negative dollar amount. I am submitting this idea to recommend changing applicable settings to allow negative calculations.

    5 votes

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  3. If a client has a public alert it would beneficial to have the alert icon show up in the outreach module (same place as housed status).

    4 votes

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    0 comments  ·  Outreach  ·  Admin →
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  4. Allow the list of events to be manually sort. (change the order they display)

    5 votes

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    0 comments  ·  CE Events  ·  Admin →
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  5. When creating an inventory record for a program and selecting 'Households with only children' for the 'Household Type', the toggle for 'Youth-Veterans' should not appear. Because the inventory is for persons who are 17 years of age or younger and veterans must be at least 18 years old, it is not possible for a project serving 'Households with only children' to have beds dedicated to youth veterans.

    2 votes

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    0 comments  ·  Inventory  ·  Admin →
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  6. Allow raw custom field codes to be visible in looker, and control this through a toggle on the custom fields screen in Looker called "Show raw field in looker". If the toggle is activated, the raw field for the custom dimension will be shown in the looker custom dimensions view.

    1 vote

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    0 comments  ·  Admin →
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  7. The labels/markers (Housed, Sheltered & Deceased) should be included in the Outreach model in looker so that sorting can be done with these labels. Users have expressed a desire to see how many clients associated with outreach have the housed label assigned to them.

    4 votes

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    0 comments  ·  Outreach  ·  Admin →
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  8. 3 votes

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  9. Instead of only turning on IP whitelisting and MFA at the system level, it should also be able to be turned on/off at the Agency level so only some agencies are affected. This will add more flexibility to security policies.

    3 votes

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  10. We are requesting the ability to customize screens in more ways. As communities begin working on building out their own exclusively-digital, custom triage tools, there is a need to make the assessments screens more aesthetic and functional.

    Some ideas are ability to change text size and color on screens (fields, labels, warnings), ability to delineate sections with lines rather than just spaces, and the ability to customize the icon caution sign on screen 'warnings' (remove icon, pick a different icon).

    19 votes

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  11. As a System Administrator, I would like to have the ability to restore deleted user accounts. So that I may recover the account myself and not have to submit a help desk ticket to fix the issue for me.

    4 votes

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    1 comment  ·  Admin →
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  12. Hello! Hope everything is going well.

    We recently moved to Clarity from a different database, and in the past when you went to view the history of assessments completed for a client, the previous competing database was able to list who last created or edited the assessments in the list (So imagine the columns said Assessment Name, Date Completed, then Staff Completed as opposed to the way it is now). Is there any way we could make this a feature staff could opt into?

    I suggested to this supervisor the Client Staff Data Activity Report as a workaround, but after…

    4 votes

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    0 comments  ·  Services  ·  Admin →
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  13. When users add a client geolocation, the Modify Location window appears allowing them to add the client's location address. It would be nice to be able to add the location date right there. Otherwise, if a client is back-dating (which happens a lot on outreach), they have to wait for it to save, then re-open that specific location and edit the date. Thank you for considering!

    2 votes

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    0 comments  ·  Outreach  ·  Admin →
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  14. It would be helpful to be able to display characteristics such as Veteran status, health plan name, and other details on the clients profile screen. Our users would benefit from having a snapshot of these details on the profile screen.

    2 votes

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  15. If you select "no" permission for an ROI, it doesn't allow you to upload documentation. It would be just as beneficial to be able to add documentation of the client saying "no" as it is for "yes". We have to upload into client files, and it would be cleaner to be able to upload right there on the ROI page.

    1 vote

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    0 comments  ·  Admin →
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  16. A report with a listing of the report names that are toggle on per agency. Or, have this developed so that it can be pulled from Looker.

    For example, users with access to the embedded Looker are able to run Looker reports or dashboards that are pushed to the agency. Instead of having to review this list individually for each agency, it would be helpful to have a report.

    16 votes

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  17. It would be great if users could bulk add services based on their active case loads. They would see a list of all their assigned clients (or alternatively search bar where they could add todays clients to a list) and then assign a bulk service (or toggle multiple services) for all the clients on the list (or check off the ones it applies to). Perhaps new enrollments assigned to them could automatically show up on this list.

    5 votes

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    1 comment  ·  Services  ·  Admin →
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  18. The Data Import Tool seems to completely ignore the "DateDeleted" attribute on the Exit HMIS XML Element. If an Exit has been marked as deleted by setting a value to "DateDeleted", existing exists will not be deleted, and if that enrollment did not previously have an exit, that enrollment will be updated with the deleted exit date. This is a major problem as it makes it impossible to accurately import data from external sources, not only is there no way to remove an exit that was erroneously entered into the other system previously, but it is also actively importing garbage…

    5 votes

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    1 comment  ·  Admin →
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  19. Under funding source/grant activity there is no ability to delete. This is an issue if we make an entry in error and need to correct something that was entered previously. Currently you can add an end date, but this doesn't help if something was entered in error, incorrect data is reflected instead of being able to be removed.

    19 votes

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    1 comment  ·  Funding  ·  Admin →
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  20. Customer is looking for a way to pull daily bed utilization percentages from Looker. We can pull weekly percentages or use a Pentaho report to get daily utilization numbers but not percentages.

    6 votes

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