Clarity Human Services

Clarity Human Services

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  1. There are situations where customers may want different sharing settings for Location information and Contact information, but both features share the same sharing settings. Can these be separated?

    Note that the Sharing settings for Contacts and Locations are labeled as just "Location". At a minimum, the label should read "Contacts/Location" to reflect the actual functionality.

    3 votes

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  2. The ability to mark multiple/all messages in the Clarity Inbox as "read".

    7 votes

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  3. a textbox field on the screen and template pages to keep notes, even for Access Role screen and the field editor screen

    1 vote

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  4. We have community queues for each of our service regions as well as our major urban area. We have clients that bounce around or may be willing to relocate, so they may be referred to multiple community queues. When case managers enter notes, they only see what is entered based on what queue they access the client from, even though other agencies in a different region may be working with or housing the same client (ie: a client is sheltered in Lincoln but wants to move to the Panhandle, they would be referred to both the Lincoln queue and BOS…

    2 votes

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  5. Add Program Entry and Exit dates as Live Markers.

    2 votes

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  6. 1 vote

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  7. For data validation, we must set minimum and maximum limits for numeric/integer fields. This is an absolute basic requirement that every database platform I've ever used allows. If we use a 1-4 scale and someone enters "40", that presents major issues for reporting. We can build reports to catch these data quality errors, but the best practice is to prevent them from being entered in the first place.

    2 votes

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  8. Currently, staff with multiple agency access are not being listed alphabetically. Instead, the users are being listed at the bottom of the list.

    Suggestion is to list all users regardless of agency access in alphabetical order.

    1 vote

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  9. In Manage household, to always have the extended Join Household dialog display with options of either active client joining other household or selected client leaving household to join active client household.

    1 vote

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  10. For example, set a numeric field to 1 if a picklist option is 'Yes'

    2 votes

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  11. An automated HMIS CSV export using Looker that could allow users to control which HMIS fields are exported.

    3 votes

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  12. In the STFF-104 Staff Client Data Activity Report, could Client Field Interactions be included as items where we can see their creations and deletions?

    1 vote

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  13. Could Field Interactions have the 'Recover deleted data' function? On the Location tab, if the 'Recover deleted data' is clicked, deleted Client Locations appear but deleted Client Field Interactions don't. It would be handy if the Client Field Interactions could also be recovered.

    1 vote

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  14. For checkbox fields, add indicator allowing it to be marked as "answered" so that we can see whether a checkbox field has actually been answered. Checkbox fields are currently not able to be set as "Required" because of their logic. It would be good to know whether the question is set at 0/Off because that is the actual answer rather than if they simply didn't answer the question. This is a potential Data Quality gap in the system.

    3 votes

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  15. Have the client merge tool include data quality markers to help determine which record is the best primary based on the quality of the data entered.

    9 votes

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  16. A way to show an "assessment due" warning/notification immediately after an enrollment is entered

    1 vote

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  17. We are not able to use services for most of our data collection needs, despite measuring a lot of securing or discussing benefits, items, identification, etc. That is because we need to measure whether a given item or benefit is just discussed as a topic, applied or attempted to acquire, secured, etc. Adding a couple optional questions that managers could configure to track the stages of a referral would meet so many more data collection needs, and allow us to actually use services.

    2 votes

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  18. We'd love to use the Goals functionality that Clarity offers but many of the agencies in our CoC want to use it as a sort of Case Plan where they can track the progress clients are making towards that goal before achieving it. Having a generic notes field that users could edit into as they worked towards making progress on that Goal would be great and tie everything together.

    Ex: Goal of acquiring $1500 of total income, user edits into the notes section of that Goal as they work with the client towards achieving it to provide updates/context about the…

    2 votes

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  19. Zip codes may be associated with more than one city, however, Clarity sometimes forces the wrong city to be recorded.

    For example, when recording an address with zip code 94303, the Clarity will record the city as Palo Alto, though the actual address is in East Palo Alto. (See attachment.)

    This presents an issue in reporting because East Palo Alto is within our County, but Palo Alto is not. Having the flexibility to select any of the cities associated with a zip code would be a significant help.

    1 vote

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  20. There is a well known issue with MS Office products that causes hyperlinks to open without session information. This causes Clarity links in Excel, Word, ect to open the sign in page rather than the target URL. The implementation of special rules for fetch requests from MS Office products would allow Clarity users to open hyperlinks from Office products using their active sessions.

    1 vote

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