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Clarity Human Services

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Clarity Human Services

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447 results found

  1. While Outreach itself is mobile-friendly, the rest of Clarity is less so, leaving outreach workers with a mixed Clarity experience when collecting client data.

    This includes client search, assessments, program enrollments, services, current living situation, etc.

    30 votes

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  2. When using the “Add Connection” for a pending referral, the drop-down box of programs includes active and inactive enrollments. This causes confusion for the user when the client has been enrolled multiple times in the same program of which to choose, and often the wrong enrollment is selected. Would it be possible to include start and exit dates or only include active enrollments in the “Add Connection” drop down?

    2 votes

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  3. It would be very helpful to display prominently the name of the City or continuum on the log-in page. We have agencies that access multiple Clarity systems (Los Angeles, Long Beach, Orange County) and the log-in page all look exactly the same.

    3 votes

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  4. We would love a way to run an audit on users who have viewed a client record, even if they have not made any changes to it. Thanks!

    2 votes

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  5. Clarity pages should be in alphabetical order. This makes it easier for users to find the information they are looking for.

    5 votes

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  6. 6 votes

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  7. Users assigned to Access Roles that have the Data Analysis Save role activated are able to update and save any looks that are available to their agency. This includes looks or dashboards that were created by the System Administrators and released to all users in the instance. We have had several instances when we release a report that is meant to be used by users at any agency, but when we review the report later fields have been added or removed, or filters have been changed.

    We would like to be able to distinguish what reports users with this access…

    2 votes

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  8. Many users in our CoC would like to be able to run a report of the active clients in their projects, particularly Street Outreach or Emergency Shelter, and see the status of these clients in the Coordinated Entry System. The issue right now is that the CES data is owned by another agency, so sharing settings do not allow users to pull both their agency's data and the CES data. This report would be helpful for agencies to know which clients in their projects need to be assessed for the Coordinated Entry System. It would also allow them to support…

    1 vote

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  9. We have the ability have clients automatically populate the outreach map based on location types identified. Users expressed the desire to have clients automatically removed from the outreach map based on location types identified as well.

    2 votes

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    0 comments  ·  Outreach  ·  Flag idea as inappropriate…  ·  Admin →
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  10. Create a Live Marker to calculate the number of days between the Approximate Date Started and Project Start fields. This will allow us to create warnings for very old Approximate Date Started Dates, and warnings to notify users when the data collected doesn't make sense. For example, if a client's Approx. Date Started is at least three years ago they should have only one episode of homeless according to the data collection instructions in the Data Standards.

    1 vote

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  11. Similar to the functionality under launchpad>merge where a program enrollment can be moved, generate functionality to move assessments/services/notes etc that are incorrectly entered under one client record to a different client record. Currently when end user enter this information incorrectly under one client, we must delete the record and advise the end user to re-enter the information into the appropriate client record. This functionality could save case managers time from having to re-enter data.

    2 votes

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  12. Allow for the notes to be included as an eligible activity to retain clients in program even when the auto exit toggle is activated.

    1 vote

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  13. Allow for an available toggle to mark the client as deceased and not allow for further activity. There is no continuity on how deceased members of the community are being viewed in the system.

    1 vote

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  14. For improved CE reporting, it would be helpful to have a way to breakdown the reasons a client has been temporarily removed from the queue to Snoozed. Options could include In Transitional Housing, Incarcerated, Hospitalized, In Substance Abuse Treatment program.

    1 vote

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  15. Submitting a request to add custom elements at entry/exit/update to the Data Quality Model.

    5 votes

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  16. In a similar way to the current functionality that reminds users to do an annual assessment, it would be nice to have user reminders to do a CLS (current living situation) assessment on a CoC-determined schedule (in 30, 60, 90 days, etc)

    4 votes

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  17. Customers have expressed that it would be helpful to have a direct link to a client's profile from the display cards on the Inventory dashboard.

    2 votes

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  18. Please add the action for making an enrollment private to the audit log.

    3 votes

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  19. The addition of the "Public Alert" indicator for associated entries found in the Search results for our Day Shelter Attendance was a great first step. These indicators often serve as a safety warning to our staff. As such, it needs to be added to the results shown in the main SEARCH FUNCTION. It would really be helpful if these indicators appear at every level of SEARCH provided in all ATTENDANCE functions.

    1 vote

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  20. Add functionality to bulk delete or mark all as read for Clarity messages. Some of our users have hundreds of message notifications of referrals because of our recent CES migration, and they would like a quick way to clear them out.

    43 votes

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