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Clarity Human Services

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Clarity Human Services

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345 results found

  1. It would be convenient and useful to have a notes section in HMIS where we could enter details about a staffs access changes and/or other notes. In particular I would like to be able to enter why an account was made inactive. This would assist in next steps when a user who was made inactive is requesting to be reactivated.

    19 votes

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  2. Require a valid ROI for a program level service transaction
    In the attendance module you can toggle on "require ROI for attendance" but in regular program services this isn't an option. Making this feature part of program services would prevent services from being added when a valid ROI isn't present and provide staff a reminder to complete an ROI at the time of service.

    1 vote

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  3. Allowing providers to assign units at the acceptance of referrals will minimize the administrative burden of connecting an enrollment to the specific unit after enrollment completion. This is particularly helpful in emergency shelters.

    3 votes

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    0 comments  ·  Inventory  ·  Admin →
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  4. Create a Live Marker to calculate the number of days between the Approximate Date Started and Project Start fields. This will allow us to create warnings for very old Approximate Date Started Dates, and warnings to notify users when the data collected doesn't make sense. For example, if a client's Approx. Date Started is at least three years ago they should have only one episode of homeless according to the data collection instructions in the Data Standards.

    3 votes

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  5. Improved document management. We are moving towards being fully paperless which means uploading multiple PDF files to a client's enrollment. However, the existing system doesn't allow for searching or grouping files by file type.

    1 vote

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    0 comments  ·  Services  ·  Admin →
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  6. Standards organizations such as DirectTrust have been working to specify ways for human services agencies to share securely emailed referrals, for any type of human service. Standards organizations are also working on ways to share service directory information. Clarity Human Services could implement these standards to be a part of this secure referral network, so Clarity users could send outgoing referrals (even outside the HUD Continuum or customer installation). Likewise, agencies could post their available human services and accept/decline incoming referrals, from the trusted external service organizations.

    see https://directtrust.org/blog/launch-of-information-exchange-for-human-services

    3 votes

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    Under Review  ·  0 comments  ·  Referrals  ·  Admin →
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  7. Add a breakdown by programs to the GNRL-104 Service Summary report

    7 votes

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    1 comment  ·  Admin →
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  8. Please add the ability to sort by each column site wide. For instance, in Client Notes, there are column headers for Title, Category, User Name and Date. It would be extremely helpful if a user could click the column header to choose to sort by that column. This would make it a lot easier to find specific notes.

    1 vote

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  9. The need to hover over some items across the whole site make it difficult for users to see all the functionality available. One example is in Data Analysis when I want to edit a dashboard. You can see the elipsis near the filters to choose to edit, but, you have to hover over the top of the visualization to see the elipses. This is not intuitive and is not user-friendly.

    1 vote

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  10. Site wide, it would be really helpful if the fonts are in black and the color schemes are high-contrast. It is very hard to easily see a lot of items on the screens.

    1 vote

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  11. In the upcoming Client Portal it would be great to be able to "broadcast" messages to all client participants rather than just 1:1 communication.

    1 vote

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  12. In the same way that custom fields populate in the Program Details Report, it would be great to include Live Markers that are part of the Enrollment screen that feeds this report.

    1 vote

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  13. A client that was unable to locate at the time of referral to a housing intervention should be removed from the community queue and re-referred once they resurface in Clarity (service transaction or program enrollment)

    3 votes

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  14. Using the data analysis tool, customers want to quantify the shelter-utilization migratory movements of clients with multiple emergency shelter entry-exit within a reporting date range – eg: 2 years. For example, a client has emergency shelter entry-exit history and has moved from zipcode 12345 -> 23456 -> 34567 -> 45678. The goal is to quantify each of these zipcode-to-zipcode records (eg: how many clients went from zipcode 12345 to 23456) and map this migration flow using “connect with lines”.

    11 votes

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  15. I'd love to see the ability to attach a file (pdf, word, etc.) to a client level referral. This would allow for the agency/staff who receive the referral to have needed information immediately (example: application for program)

    1 vote

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    0 comments  ·  Referrals  ·  Admin →
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  16. Users should have the ability to create a custom notification, for example to alert them when an assessment is due or coming due. This could be similar to the notification for Annual Assessments, except able to be used with any assessment, even custom assessments

    3 votes

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  17. I understand that developers are planning on improvements to the HMIS Population Over Time model and I'd really like to see the it go back farther than two years. If the point of this is longitudinal analysis, it should go back farther, especially given that the LSA looks back three years. Ideally I would like to see it go back to 2012 so we can dig deeper into client histories similar to the canned CLNT-127 report.

    14 votes

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    1 comment  ·  Admin →
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  18. It would save a lot of time to have a service template that allows us to apply a uniform set of services to multiple agencies rather than recreating them under each agency management screen. Also, when creating a service taxonomy, we cannot copy one that is already established and make minor tweaks like we can with screens.

    1 vote

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    0 comments  ·  Services  ·  Admin →
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  19. When clients receive a tag of "Housed" or "Sheltered" on the Outreach map, they should be automatically removed from either the encampment or the map. The same should happen for clients who have an address added to the Location tab, which does not qualify as a place not meant for human habitation.

    3 votes

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    0 comments  ·  Outreach  ·  Admin →
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  20. Ability to search for users by agency while in System in the Manage/Staff tab. System Admins should not have to switch back and forth between agencies to find out what users are attached to an agency.

    4 votes

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