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Clarity Human Services

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Clarity Human Services

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529 results found

  1. When assigning points to a Subtotal in an Assessment Processor, the logic rounds point values to the nearest tenth (ie: if a point value of 3.75 is assigned, the system rounds the value up to 3.8 when the screen is saved).

    There are 2 HUD CoCs in our implementation that are creating new Coordinated Entry Assessments, both of which are assigning a percentage of points based on clients' responses to the assessment questions. This results in point values that need to be rounded to the nearest hundredth.

    Without the ability to assign point values to the nearest hundredth, our implementation…

    11 votes

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    Planned  ·  2 comments  ·  Admin →
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  2. There seems to be a new update in the ONE system when it comes to uploading files, and I am running into the following issue:

    When you go to a Profile and click on “FILES” then click “Add File,” it takes you to a page titled “UPLOAD A FILE.” Then, you click “Select File,” and choose the file to upload and then click “ADD RECORD.” The file is then uploaded and you are redirected back to the “MODIFY FILE” page for the same file you just uploaded.

    It would save a lot of time if instead, we were redirected back…

    1 vote

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    0 comments  ·  Admin →
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  3. Currently, users don't have the option to add or display their pronouns within Clarity. I'm suggesting that when a new staff account is created there is a field for adding the staff member's pronouns. These pronouns should then be displayed along with the user's name and contact information when they are members of a client's care team.

    1 vote

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    0 comments  ·  Admin →
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  4. This is a request to highlight required textbox fields red when left blank. When other field types are required, a user cannot move on and Clarity highlights the missing field in red. However, when it is a textbox, there is no indication that the text box is the missing field.

    5 votes

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  5. We have agencies who have client records from years ago and use the Clarity Intake/Exit/Assessment forms. They sometimes get confused on the verison that was used to what is being used now. If Bitfocus can add a version number to these forms (I recommend on top where the header is) to allow Case Managers the ability to tell what version of the from was used for that client.

    1 vote

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    0 comments  ·  Sharing  ·  Admin →
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  6. We have "non-CE System" programs called RAP "Regional Assistance Program" that provide CE events. There is no standard report that provides information about those events. The "CE APR" comes up blank when I run it on the RAP programs. We could use a report that organizes the CE event information. Data Analysis reports are really just a list of what was done.

    1 vote

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    0 comments  ·  CE Events  ·  Admin →
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  7. We currently have to create two beds and link them together (Bed 1 and Bed 1A) to show that two people are occupying the same bed.

    1 vote

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    0 comments  ·  Inventory  ·  Admin →
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  8. Users and Admin often have to run a report to catch data quality issues > fix the issue > then re-run the report, a very common workflow.

    In the queue, there is a trashcan button and an "open" button. It would be so helpful and sensible to have another button for "re-run" in order to just run that same report that is in the queue with the same parameters to make it much more efficient to check to see if the changes done corrected the data error in the report.

    11 votes

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  9. It would be very helpful to my org if Looker models that have Client info included a Clients: Date Updated dimension that includes the updated time, as is currently done for the Clients: Date Created Date dimension (Date, Month, Quarter, Time, Week, Year).

    2 votes

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  10. It would be FANTASTIC if we could set up automatic custom notifications to be sent out to the user email or a designated email when an action takes place in HMIS. For example an email is sent to the program director when someone is enrolled in their program. Another example would be an email is sent to the CES team email when someone is entered into outreach and needs an assessment completed. This could bridge some of our process together between platforms and it would take us to the next level!

    3 votes

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    0 comments  ·  Sharing  ·  Admin →
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  11. Adding the ability to associate an entire program to staff on the user account page.

    5 votes

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  12. It would be fantastic if customers could customize the colors of their live and training instances.

    1 vote

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    0 comments  ·  Services  ·  Admin →
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  13. Creating a Chronic Homeless Live Marker from data entered in the CH core Data Standard fields on enrollment screens such as 3.08 and 3.917, which would allow Admins to do nifty things like include it on CE Assessments or as conditions for Assessment Processors.

    37 votes

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  14. Requesting looker fields for encampment notes & alerts. This is critical functionality for coordination and service planning. Requesting fields to obtain the note/alert content, date created, user creating, expiration.

    1 vote

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    0 comments  ·  Outreach  ·  Admin →
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  15. Currently, it's only possible to turn checkbox and picklist field types into custom filters on the INVENTORY dashboard. With the introduction of the Multi-Select field type, many communities are interested in seeing this field type made available as a custom filter type for the INVENTORY dashboard. This would allow customers to have more dynamic control over how they identify appropriate units and beds for client referrals.

    2 votes

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    0 comments  ·  Inventory  ·  Admin →
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  16. Allow additional agreements to be added under user policy section of the settings page without modifying the existing agreement.

    1 vote

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  17. For custom fields where the Field Type is set to Number, we would like the ability to set minimum & maximum values for the data entered.
    For our use case, we are trying to record the number of residents within a given encampment who are either engaged or not engaged based on their current sleeping location. However, the field currently allows negative numbers to be recorded which should never be the case and would negatively affect our client counts in Looker.

    1 vote

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  18. As INVENTORY becomes more widely implemented across communities, ability to import INVENTORY information for client records would be helpful.

    1 vote

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  19. Currently only Clarity users can be added as Care Team members. This limits the functionality of the case load feature for agency managers. It would be great to profile/ add a care team member that is not in clarity. An integration of contacts/ care team functionality!

    3 votes

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  20. Hello! Sorry this category doesn't fit - I wasn't able to find the correct one. When there is a family of four or more, the quick shortcut buttons in the lower right corner of the program can be blocked by the help chat button (shown here: https://i.imgur.com/MFVi9pS.png ). Would it be possible to make the chat button something we can drag and drop elsewhere, or possibly move it to another space, so that this doesn't interfere?

    Either way, thank you so much for all that you do!

    1 vote

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    0 comments  ·  Services  ·  Admin →
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