Clarity Human Services

Clarity Human Services

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  1. The search feature in Clarity disregards special characters such as an accent mark ( ' ) and also disregards any letters included in the name before the accent mark. For example, if you search for D' Andre the Clarity client search will prioritize results which include Andre in the first or last name (such as Andre, Andrea, Andrew, Andrews) over the client's name D'Andre which shows up several pages into the search.

    2 votes

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  2. Please make it possible for custom fields to be shown as disabled in the reporting universe and please remove the cap on published custom fields. Agencies leveraging the power of client databases need a reporting platform that is dynamic and allows for custom fields to evolve-- be added, edited and retired as needed.

    8 votes

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  3. Can the Geocode field on the Site setup page be set to hard required so that you cannot save a site without a geocode.

    5 votes

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  4. We often have a need to add bed slots or move them around. Once added, it does not seem to be possible to reorder these slots, they just appear in the order they were created. On the attendance/reservation screen, you see the slots sorted by section and then the slot #, not a slot name (and you cannot change the slot number). If things are out of order accidentally or changed later, this becomes problematic in terms of how staff are viewing the attendance module. Please either give us the ability to reorder slots or to sort by name of…

    5 votes

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  5. Could a checkbox be placed on the profile page to indicate the client is an adult when a full DOB is not available, which could then trigger the required data elements to be collected? This would make it uniform across the board on how data is entered instead of using unrealistic dates, collecting adult data for a child or visa versa not collecting all the adult data.

    2 votes

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  6. Add the Project type to filter out project exits, by project type.

    4 votes

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  7. It would be helpful to have a report that can be found in the Client Reports section that returns full details on Assessments. It seems like that should already exist based on what reports are available for clients but somehow it doesn't. Something that allows you to select the Assessment(s) you want included and the date range (like the GNRL-210 Assessment Details Report) but for one specific client that can be easily printed.

    7 votes

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  8. Add "Address Line 2" as a column on the Location page so the full address (i.e. apartment number) is shown.

    3 votes

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  9. I cannot stress this need enough. The ability to view standard and custom reports/Looks and toggle filters in the reports/Looks should be standard across the board for ALL users, regardless of their access to building reports/data analysis. The data that users enter is only as useful as it is VISABLE to staff and managers. Users should be able to view reports as needed and not have that access unnecessarily bottlenecked at the Agency Manager level. This is not a novel request-- other products do this.

    7 votes

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  10. Rather than having a text field for geocodes, it would be more convenient for admins to have a picklist of available geocodes. To limit the geocodes that appear in picklists, perhaps the full set of HUD geocodes be established as a System Variable setting where admins could choose which geocodes would appear in geocode picklists.

    3 votes

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  11. CLNT-127 Homeless Status Timeline Report currently return a '?' for Services Only programs that containCLS assessments denoting Homeless Situations"

    Please update the report to show "Y".

    2 votes

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  12. When you create a field constraint, and leave the screen, the field constraint will save, but will not included updated changes.

    Example:

    Field "Do you like to eat pizza" is set to only appear for the HoH for the program.

    When creating the constraint you set it to "is HoH (program) =yes" and leave the screen to complete another task.

    It looks like the screen is saved, but the constraint is still operating at "is HoH (program)"=no since "save" was not pressed after updating the field to "is HoH (program)"=yes.

    Even though HoH is set to =yes, it was never…

    2 votes

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  13. If we are running an APR (for example) for multiple programs or multiple dates at the same time, currently the report queue only keeps the most recent run of the APR in memory and overwrites or removes previous runs. User has requested the ability to run multiple APRs and have the results stored in Clarity to compare without having to download.

    16 votes

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  14. When saving a Look/dashboard to a specific agency's Data Analysis folder in standalone Looker, the folders are labeled with only the agency's agency ID. Users have to first locate the agency ID before they can save the Look/Dashboard o the proper folder as most people do not know them off of the top of their head. If updated, the folders need to still reference the Agency ID so that each agency has a unique identifier, but if the Clarity code could be altered so that these folder names could also contain the agency name, it would make it much more…

    5 votes

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  15. After creating a new Funding Source there isn’t a way to
    • Modify Funding Source and Funding Source Non Federal fields, they are grayed out or
    • I also can’t Delete Funding Source.

    We need to have Funding Source and Funding Source Non Federal fields and delete Funding Source option available.

    2 votes

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  16. It would be really great if we could configure attendance services to have notes in certain cases. Currently any attendance services can't have notes.

    1 vote

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  17. We would encourage the new Inventory management module that was announced for June 2021 to have management of landlords/property owners built in. We manage inventory for rapid rehousing programs and scattered-site housing programs. Up until now, we have had to track that information outside of Clarity. This includes information like property owner documents as well as contacts with those landlords. It would be extremely helpful for this work to be able to be tracked in Clarity.

    1 vote

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  18. Having to publish custom fields to Looker before being able to analyze those assessments at all is prohibitive and discourages data use. Instead, fields should be immediately available as field/question-answer pairs in Looker, so we can pull the data out, crosstab it, etc.

    6 votes

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  19. [GNRL-106] match HoH display in Excel format to PDF format

    2 votes

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  20. When you want to print your screen the page does not configure correctly. The questions and words come out vertically. A workaround is by printing the page landscape, but can it be fixed so that it can be printed as a portrait without any issues.

    2 votes

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