Clarity Human Services

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Clarity Human Services

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  1. Public Alerts - add a setting so they can be set 'Private' for the whole agency.

    2 votes

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  2. Currently, the max allowed file size for upload is 4 MB (4112 KB). Is it possible to increase the file size for upload to 7MB? We have a few providers that are attempting to go paperless and require to upload large files.

    13 votes

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  3. We use alerts for suspension of services. Once the duration of the suspension has been reached, there is often a need for approval (from a director, etc.) before the suspension is cleared. Having alerts expire completely at their expiration date creates a risk for the agency. We need a way to require a checkbox for someone to approve them.

    1 vote

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  4. This is two requests:
    Clearer descriptions of current sharing settings
    More flexibility than current sharing settings allow

    2 votes

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  5. 2 votes

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  6. [CQ] Remove Ability to Reassign Referral Back to Assessing Agency

    1 vote

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  7. Feature request to streamline analysis for privatized clients.

    1 vote

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  8. When a referral is denied, expired, snoozed, or has any movement between community queues, the characteristic card will disappear. The tracked characteristics will not move from one queue to the next. Given that a community has multiple queues, the user can not search client by a characteristic when the referral has been created from a denied referral, expired or snoozed referral.

    Example: The characteristic card follows the referral until it expires, is denied, or snoozed. When a new referral is created from an expired/denied/snoozed referral, it looses the characteristic card, when added to a different community queue.

    1 vote

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  9. 1 vote

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  10. Automatic recalculation of Assessment Due dates each time the “Case Status“ value in the Program Template changes.

    1 vote

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  11. The limiting factor in providing a direct referral to an eligible program is that the agency CoC of the user must be the same as the agency CoC of the program. While an Agency can only be assigned to a single CoC, its Programs can be assigned to a CoC different than the parent agency or even multiple CoCs.

    When the user's CoC does not match the agency CoC for the program to which the user wants to make a referral, the program will not be made available, even though the client might otherwise be eligible.

    The eligibility engine should…

    5 votes

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  12. Here are some of the things we would like to see in an audit log:

    Audit log similar to client audit log (full history) for user accounts (last edits, values changed, additional agency access added/removed, email changed, photo changed, etc)
    Agency audit log for changes to address, active status, creation date.

    Program audit log in the same vein with history (who changed what and when on a program - the name, the funding, the beds, basically every PDDE change/edit/creation)

    Service audit logs (who created them, edited them, changed available dates, active/inactive, etc.)

    Sharing settings - audit history on sharing settings.…

    10 votes

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  13. We have many users that may need access to just one project at another agency but currently there is no way to set that up. If there was a way to allow a user to be at one agency and have access to another agency but not all of the projects within this would be very helpful.

    1 vote

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  14. Allow us to create a field that cross-references (with search) agency or instance-level users. We have quite a few uses cases for being able to record something related to another user.

    1 vote

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  15. Ability to "turn off" the Add Location feature from the Add Address function, in order to manually input addresses by typing them in.

    2 votes

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  16. Customers would like the secure messaging tool within Clarity function more like regular email (ability to cc, reply all, etc). Being able to send messages through Clarity to more than one user would allow end-users to more fully rely on Clarity for secure communication. All staff working with a particular client could be looped into one coherent thread within the messaging interface. The more the messaging tool functions like regular email, the better the likelihood of staff incorporating Clarity into their workflows.

    13 votes

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  17. When requested by a client, it would be beneficial to have the ability to lock down a client record at the System level, where only System Administrators can see the data regardless of whether the client has had data entered at multiple agencies.

    3 votes

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  18. We would like to generate public dashboards that display key coordinated entry metrics.

    1 vote

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  19. "Our street outreach team would like to have cascading work for Current Living Situation records even for their long term clients. The ability to cascade is based on enrollment start date, but why can’t it be based (at least for the CLS) on the amount of days since the previous one was recorded?

    They have long term clients they work with and as you know, recording a CLS “outreach contact” is no longer a quick service transaction in Clarity – it takes longer for them to fill out the assessment page."

    4 votes

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  20. Create the Salvation Army "NSS" report

    2 votes

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