Zip codes may be associated with more than one city, however, Clarity sometimes forces the wrong city to be recorded.

For example, when recording an address with zip code 94303, the Clarity will record the city as Palo Alto, though the actual address is in East Palo Alto. (See attachment.)

This presents an issue in reporting because East Palo Alto is within our County, but Palo Alto is not. Having the flexibility to select any of the cities associated with a zip code would be a significant help.

There is a well known issue with MS Office products that causes hyperlinks to open without session information. This causes Clarity links in Excel, Word, ect to open the sign in page rather than the target URL. The implementation of special rules for fetch requests from MS Office products would allow Clarity users to open hyperlinks from Office products using their active sessions.

Data element 2.02.3 Operating Start Date is labeled on the project setup screen as "Operating Start" and in Looker as "Availability Start."

Extend the XML schema to include Notes, Contacts, Appointments and Locations.

Customer requests a feature to alert a user that is creating a new Enrollment for a client when there is already another open Enrollment (i.e. without an Exit Date) at another Agency that would overlap.

At this time, we can add new Referral notes or we can delete them, but we cannot edit. Customer would like the ability to edit referral notes.

Ability to add integer fields, other field types, to Service Items for the purpose of tracking the number of items given to clients. (e.g. client was given 5 bus passes, they would like to enter a 5 as a numeric field somewhere in the Service Item Details)

Customers would like the ability to carry forward ("cascade") any data collected prior to an exit as the response collected during an auto-exit.

Such functionality would be different from the current 'Exit Screen Fields Due to Inactivity' functionality. Instead of pre-defining default exit data for an exit field, customers would have the ability to allow the most recently collected data (something collected during enrollment or a status update, for example) to carry forward into the corresponding exit field when an auto-exit takes place.

We would like to be able to schedule the Assessment Details report (with certain parameters) in order to get our custom fields out. This would help with the issue of having to publish each individual field to Looker and then building each individual field to a custom report, then scheduling that.

Currently, prior_residence is collected for adults and shows null for children when queried in Looker. This dimension would help with reporting for PIT and funding.

Public Alerts - add a setting so they can be set 'Private' for the whole agency.

Currently, the max allowed file size for upload is 4 MB (4112 KB). Is it possible to increase the file size for upload to 7MB? We have a few providers that are attempting to go paperless and require to upload large files.

We use alerts for suspension of services. Once the duration of the suspension has been reached, there is often a need for approval (from a director, etc.) before the suspension is cleared. Having alerts expire completely at their expiration date creates a risk for the agency. We need a way to require a checkbox for someone to approve them.

This is two requests:
Clearer descriptions of current sharing settings
More flexibility than current sharing settings allow