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Clarity Human Services

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Clarity Human Services

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625 results found

  1. Service funding sources are listed in the dropdown it isn't in alphabetical order which make it a bit of a mess for people to use. Alphabetical sorting would be easier!

    22 votes

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    1 comment  ·  Funding  ·  Admin →
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  2. Create a Live Marker to calculate the number of days between the Approximate Date Started and Project Start fields. This will allow us to create warnings for very old Approximate Date Started Dates, and warnings to notify users when the data collected doesn't make sense. For example, if a client's Approx. Date Started is at least three years ago they should have only one episode of homeless according to the data collection instructions in the Data Standards.

    6 votes

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  3. Currently, service items with multiple attendance Delivery Type do not report the same as service items with other Delivery Types (Long Term, Single Event, and Daily Attendance). All service data should be stored and reported in the same manner.

    See the note within [GNRL-104] Service Summary report article as an example, "Note: For the purposes of this report, multiple attendance services are limited to a count of 1 per day in the # of Services column."

    https://help.bitfocus.com/gnrl-104-service-summary

    6 votes

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    0 comments  ·  Services  ·  Admin →
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  4. Request access to LookML

    LookML is a language for describing dimensions, aggregates, calculations, and data relationships in a SQL database. Looker uses a model written in LookML to construct SQL queries against a particular database.

    41 votes

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  5. Updating the client forms to allow for further development changes in font color, inclusion of custom logos, underline, font picklist, just like any other document that can be helpful and/or allow to download customers existing forms to update for the signature line or witness signature line, date, etc.

    11 votes

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    2 comments  ·  Sharing  ·  Admin →
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  6. I have a staff member whose name has a é in it, but when I entered this to create a staff account it autocorrected to a ? mark. Would it be possible to add letters with accents to the acceptable characters for staff names? Thank you!

    1 vote

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    1 comment  ·  Admin →
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  7. On a client's SSN, users regularly complain about the shield icon being too small. Since we have to hover over the shield to make the SSN window appear, a larger icon would make it easier. Also, the window that appears when you hover over the shield icon disappears a lot when moving your mouse from the shield to the window. Can this be improved?

    1 vote

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  8. To the User Activity Report, please add daily subtotals of hours and total for the reporting period.

    Thank you.

    1 vote

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  9. We have an assessment that chronicles the housing status of our clients. We would like there to only be ONE assessment so users are redirected to updating the existing one.

    Can you add a toggle that would block any additional assessments from being completed if the client's account already has one?

    14 votes

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    0 comments  ·  Services  ·  Admin →
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  10. We use ROIs as a record of a client's history of consent to share their information. Once a profile is created, it is too easy to make changes that mess up that history. Adding an access right to the roles would help us keep a record of our client's consent. There is an access right for "Client Reports". This request is consistent with that existing access right.

    1 vote

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  11. 1 vote

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  12. When selecting parameters for certain reports like System Performance Measures, there is a small selection box for things like Agencies and Programs. When selecting dozens or hundreds of items in these categories, the selection box is very tedious. If there could be a pop-out window to make selections and not have to scroll up and down so much it would be a better UI. Confirming selections is difficult when you can only see a few at a time. Also, check-boxes rather than shift-select would make this selection process much easier.

    3 votes

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    1 comment  ·  Admin →
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  13. When clients receive a tag of "Housed" or "Sheltered" on the Outreach map, they should be automatically removed from either the encampment or the map. The same should happen for clients who have an address added to the Location tab, which does not qualify as a place not meant for human habitation.

    5 votes

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    1 comment  ·  Outreach  ·  Admin →
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  14. Currently when status updates are completed in the outreach module, the date always defaults to the current date. Many outreach workers are not able to enter these updates in real time so it would be very helpful to be able to back date when entering the data.

    1 vote

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    0 comments  ·  Outreach  ·  Admin →
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  15. It would be helpful to have the ability to create notifications for client enrollments expected to auto-exit due to inactivity. The functionality could be similar to pending referral notifications, with flexibility to set a certain number of days prior to the auto-exit. This would give the assigned care team an opportunity to update the enrollment and prevent the auto-exit before it happens.

    The additional type of notification would be helpful for Coordinated Entry.

    6 votes

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  16. Adding a filter for the agencies and/or projects that an agency can or has referred to would simplify counting referrals that were made to specific agencies. Some agencies send referrals to more than one agency or project and it would drastically decrease the amount of time needed to count referrals sent.

    1 vote

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    0 comments  ·  Referrals  ·  Admin →
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    We greatly value your feedback. This item is undergoing further consideration by our Data Services Team.


    In the interim, our Coordinated Entry - Referrals LookML Dashboard series may provide some of the information you are looking for, or could be used as a template for a custom Look to fit the reporting need. 

  17. It would be helpful to have a direct link to the client's profile from the display cards on the Inventory dashboard. This link would show for clients currently referred or occupying a unit.

    8 votes

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    1 comment  ·  Inventory  ·  Admin →
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  18. When searching for a staff member in Clarity, search results display the agency that the staff person is associated with. It would be helpful to System Admins to be able to click directly on the Agency name in the search results to switch to that agency

    2 votes

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  19. Similar to the way that System Administrators can add custom fields to a Program Set-up screen, it would be helpful to be able to add custom fields to other screen types, especially the Agency Overview screen

    2 votes

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  20. Some of our assessments are lengthy and it would be helpful to be able to apply text formatting to labels. Also, it would be helpful if we were able to add horizontal lines to delineate between sections in an assessment.

    2 votes

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