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Clarity Human Services

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Clarity Human Services

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  1. Right now, assessments cannot be locked by access roles in such a way that someone can edit their own work but not others; it's currently set as either they can edit everyone in the agency, any agency, or not at all. We have some situations where it's helpful to allow our staff to revise things, but revising someone else's work (even accidentally) can cause issues. This, compiled with the issue where assessments can't quickly display who wrote them originally, leaves a lot of margin of error where colleagues could edit someone else's work either by mistake or (in grave scenarios)…

    2 votes

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    0 comments  ·  Services  ·  Admin →
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  2. Currently, the family_members live marker only counts households where there are 2 or more people. If there is a single person, the live marker counts zero. We would like the live marker to count 1 in that case. This is important because household size is used for CE assessment scoring and matching. Using the live marker would be the easiest way to maintain.

    9 votes

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  3. Use case: many programs have a general email address that is shared across program staff. These shared email addresses are often used to manage referrals to a program to make sure they are addressed as soon as possible.

    Currently, an additional user license would be needed to associate the email address with in order to receive notifications. In this case, the email notifications would be the only reason for the license. Ideally, this functionality would be available without using a user license.

    5 votes

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  4. Numerous occasions have come up where an agency submits an opening for one of their housing projects, and the referral is made through our coordinated entry process. Later we find out that they reported the wrong project and it would be easiest if we could just switch the project name on the referral, rather than re-submitting a new referral, which is how it currently works.

    2 votes

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    0 comments  ·  Referrals  ·  Admin →
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  5. I'd love to see the ability to attach a file (pdf, word, etc.) to a client level referral. This would allow for the agency/staff who receive the referral to have needed information immediately (example: application for program)

    3 votes

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    1 comment  ·  Referrals  ·  Admin →
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  6. Please expose client_activity.type field in Looker. This will be helpful for report building in the Client Model related to getting a daily view of staff's work with clients and the influence in keeping a client active on the community queue. Thanks!

    5 votes

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  7. It would save a lot of time to have a service template that allows us to apply a uniform set of services to multiple agencies rather than recreating them under each agency management screen. Also, when creating a service taxonomy, we cannot copy one that is already established and make minor tweaks like we can with screens.

    4 votes

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    0 comments  ·  Services  ·  Admin →
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  8. Communities sometimes have the need to track Profile screen data and HUD data in other non-HUD specified collection points, which means adding these existing fields to additional screens and being able to report on those additional collection points. Please consider this update.

    6 votes

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  9. It would be convenient and useful to have a notes section in HMIS where we could enter details about a staffs access changes and/or other notes. In particular I would like to be able to enter why an account was made inactive. This would assist in next steps when a user who was made inactive is requesting to be reactivated.

    40 votes

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  10. Improved document management. We are moving towards being fully paperless which means uploading multiple PDF files to a client's enrollment. However, the existing system doesn't allow for searching or grouping files by file type.

    2 votes

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    1 comment  ·  Services  ·  Admin →
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  11. It would be great if certain HUD reports can be "pre-validated" in Clarity (run against some known HUD validation checks). This could save users time when submitting to HDX (1 or 2) or Sage, if they know right away that there is a problem with their file/report. They would not even have to "waste time" submitting a problem file to HUD but be prompted to fix errors right in Clarity.

    4 votes

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    1 comment  ·  Admin →
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  12. In the upcoming Client Portal it would be great to be able to "broadcast" messages to all client participants rather than just 1:1 communication.

    3 votes

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  13. In the same way that custom fields populate in the Program Details Report, it would be great to include Live Markers that are part of the Enrollment screen that feeds this report.

    3 votes

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  14. Many communities are using the Encampment Screen to complete encampment assessments that may include scoring. Encampment screens are not compatible with assessment processors. To help improve options for scoring, I'd like to recommend the use of hidden fields. Hidden fields are commonly used in complex assessment design and this option would create more flexibility to configure scoring within the encampment screen.

    As a sample use case, I'd like to create a hidden & read only field for High Health Risk. I would add display constraints to the field so that it is only enabled when the encampment meets conditions for…

    2 votes

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    0 comments  ·  Outreach  ·  Admin →
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  15. Include "Referral to Prevention Assistance Project" as inferred event.

    6 votes

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    0 comments  ·  CE Events  ·  Admin →
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  16. It would be very helpful if we could search and/or sort on the screen and template pages, rather than having to just scroll through the mess and look for what we need.

    1 vote

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  17. Many of our partner agencies are trying to eliminate the need for paper files. However, it can be difficult to find uploaded files. Please add the ability to filter/sort files by category and file name. Thank you.

    9 votes

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  18. Service funding sources are listed in the dropdown it isn't in alphabetical order which make it a bit of a mess for people to use. Alphabetical sorting would be easier!

    22 votes

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    1 comment  ·  Funding  ·  Admin →
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  19. Request access to LookML

    LookML is a language for describing dimensions, aggregates, calculations, and data relationships in a SQL database. Looker uses a model written in LookML to construct SQL queries against a particular database.

    41 votes

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  20. Updating the client forms to allow for further development changes in font color, inclusion of custom logos, underline, font picklist, just like any other document that can be helpful and/or allow to download customers existing forms to update for the signature line or witness signature line, date, etc.

    11 votes

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    2 comments  ·  Sharing  ·  Admin →
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