Clarity Human Services

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Clarity Human Services

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  1. Would be great and beneficiary for all clarity users to add to your list of enhancement(s) have Case note report can generate for all clients by program based level. Since there is now in clarity [CLNT-101] Case Notes and it is client by client case report.

    Would be super helpful to have the report designed and published under program based report categories.

    We really appreciate in advance for looking into it and take it in consideration.

    3 votes

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  2. It would be great if the cascading on an entry screen would default to NOT include the Date of Engagement. We've seen many enrollment records with dates of engagements that are < the program start date because of cascading, followed by not reviewing data on the new screen before submitting.

    Thank you for considering this change.

    3 votes

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  3. Since we provide 24/7 services, many of our emergency shelter staff work inconsistent, relief, or weekend schedules. This makes the requirement that new staff log in within 24 hours of their account being made often impractical. This results in a ton of back-and-forth and frustrations. It would be very, very helpful to be able to create exceptions to this policy.

    16 votes

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  4. Allow the options for colored text when building or editing custom fields.

    4 votes

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  5. Our implementation has multiple CoC's and sometimes we want to pull an APR for more than one CoC but we cannot. It would be helpful to be able to pull reports as System Administrator across the system to include any/all agencies and projects no matter what CoC they are in.

    3 votes

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  6. Standardize system logic for "deceased." Outreach module already indicates if the participants is housed/deceased (https://get.clarityhs.help/hc/en-us/articles/1500003859462-Clarity-Human-Services-April-2021-Feature-Updates) this should be standardized across the system. And should include warnings when a deceased participant is being enrolled with a start date of the deceased date.

    4 votes

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  7. 2 votes

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  8. When creating an admin Access role (or any), users must individually check all rights options.

    Idea: Add a "Select All" Option at the top of the "Rights" Section, where a user has the ability to select all options at once.

    3 votes

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  9. The Error fields for HMIS Data Elements in the DQ model are a black box for CoCs and end users. No documentation of these fields exists to explain to users what values the fields in this model can take (what errors the fields are looking for) or the conditions that must be met for the field to flag enrollments as an error. Looker oriented end users ask questions about these fields, and would benefit from more thorough database documentation.

    1 vote

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  10. Usually when I am running a DQX or APR report, I want the report in at least two, if not all three, formats. It's time-consuming to go through and re-select all the options to run the same report in a different format. Thanks!

    24 votes

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  11. The Program Roster Report (there may be others, but this is the most pressing) spits out start and end dates in very strange format in Excel. The columns are not formatted as dates but as text. You can tell because you can't use date formats, and sorting goes alphabetically (month > day > year) rather than chronologically. Just reformatting does not seem to work - you have to actually add a new column with a datevalue(...) formula.
    This report is one of the most used by end users, many of whom are not adept in Excel. Please fix the structure…

    1 vote

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  12. When we go in to enter services for a CORE Mobile Outreach client, we would like a drop down menu that we can use to toggle services after entering the service dates and vendors. At the moment, we have to enter each individual service one by one, which is extremely repetitive and time consuming.

    Example

    Service start date: 1/1/2021 Service end date: 1/1/2021
    Vendor: Team A

    Services
    Toggle slide Emergency supplies
    Toggle slide Animal services
    Toggle slide DMV

    Referrals
    Toggle slide Concord Care Center
    Toggle slide Warming center

    Linkages
    Toggle slide HCH Mobile Clinic

    Save

    1 vote

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  13. Some agencies use Global HHIDs to track characteristics of households they serve over multiple enrollments, however, not all clients have a Global HHID. Even for households of one, it would helpful if these were assigned and if documentation were provided to CoCs about how a Global HHID changes as the household composition changes.

    1 vote

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  14. Password requirements are clearly stated in the Help Center, but when a user is actually selecting a password, there could be more specific feedback on which requirements are not being met.

    2 votes

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  15. Related to the existing idea advocating for 4.20 Coordinated Entry Events to be Service based Events instead of Inferred Events, (https://ideas.bitfocus.com/forums/930328-clarity-human-services/suggestions/43917810-provide-access-to-data-element-4-20-response-categ), there is an additional need related to how the 'Prioritization Status' associated with 4.19 Coordinated Entry Assessments is captured within Clarity.

    Currently, the only way to capture that a client has been 'Placed on prioritization list' (4.19_7.1) is if the Coordinated Entry Assessment associated with the client is placed on a Community Queue. For communities that choose to take advantage of the CQ functionality offered by Clarity, this works well, but for communities who choose not to…

    1 vote

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  16. Allow custom fields to be imported in CSV format using the DIT.

    The HUD CSV spec has a file, Custom.csv, for custom fields. That allows the two organizations to collaborate and create rules for importing custom fields. Right now, Bitfocus only allows XML to import custom fields. For us, it would be easier to import our data in CSV format.

    1 vote

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  17. It would be helpful to have active enrollments displayed in the search results.

    4 votes

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  18. We need a profile screen report that would pull all services, custom assessments, and enrollments. This is necessary to comply with legal requests.

    5 votes

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  19. Can we create the ability to add a signature box to the assessments screens.

    3 votes

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  20. This includes being able to scan a client card to assign them to a reservation, as well as scanning the card to mark the client as present. For marking attendance, this should be set up in a way that allows a provider to continuously scan cards to mark attendance without having to change pages or click between clients. The goal is to use cards to increase the efficiency of the process and reduce time spent clicking on reservation slots.

    1 vote

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