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Clarity Human Services

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Clarity Human Services

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626 results found

  1. It is very time-consuming to set up thousands of units individually. When units share similar characteristics, it would save a significant amount of time if multiple units could be set up at once by adding a "Create Multiple Units" feature, similar to posting multiple units using Availability.

    8 votes

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    0 comments  ·  Inventory  ·  Admin →
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  2. We would like to be able to set a maximum ROI term in addition to a default ROI term. Our community's release expires 3 years from the date of the signature unless a previous date is specified, however, it is possible to override the date to extend it to any number of years beyond the default. This requires us to monitor and manually update any dates that are set beyond 3 years.

    5 votes

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  3. I want to be able to see the Care Team member's assigned agency

    1 vote

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    0 comments  ·  Services  ·  Admin →
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  4. A lot of staff love that there's a toolbar that follows you, showing the client name, UI number, etc. A common request is to add the assigned staff from that program, as well as the different programs where the client is enrolled (or at least the one you're currently viewing) in case there are multiple programs for that client. This would help staff that write support tickets to the sys admin, and also help the sys admin identify who to contact in the event of an issue more quickly. Thank you!

    1 vote

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    0 comments  ·  Admin →
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  5. Can Clarity generate an alert when a child is entered as the Head of Household? This will help with avoiding data quality errors due to human error at entry.

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  6. In the feature focus today, we saw a demo of upcoming changes to the new platform. The referrals were able to be filtered by program name. Could you add a filter for project type as well?

    1 vote

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  7. It would be helpful if the system had a warning built in that alerts you when a program is about to be deleted, but it has a CE assessment attached to it. Currently if you delete an enrollment where a CE assessment has been created, the CE assessment will remain without the program enrollment. However without the program enrollment the assessment no longer qualifies as coordinated entry.

    13 votes

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  8. The existing dimensions within the "Is Last Enrollment" view of the Looker HMIS Performance model rank enrollments based on the [Project Start Date] and then [Enrollment ID]; however, in some cases the user needs to be able to limit to each client's last active enrollment in a reporting period as opposed to the last initiated one. This is most relevant when needing to establish whether a client is a "stayer" or a "leaver" for a set of projects in a period.

    The proposed solution is to create addition dimensions within the "Is Last Enrollment" view that rank in the following…

    12 votes

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    0 comments  ·  Reporting  ·  Admin →
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  9. Many screen types in Clarity can be customized in the screen editor section. This includes the ability to add custom fields to these screen types. It would be nice to be able to customize Vendor screens so that details like the Vendor ID and vendor location (custom fields) can be added. This will help with reconciling service funds between HMIS and accounting software.

    2 votes

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  10. I have a suggestion. Under the section that shows the program enrollment and eligibility, it would be helpful if all organizations filled out their requirements to get into there program. This way, when i am looking to refer my clients to a program i can easily see the requirements for entry. However, I've tried to find a section where i could add my program's requirements so they appear in the referral section, but i haven't been able to locate it. I'm not even sure if such a section exists for adding eligibility details for others to see.

    1 vote

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    0 comments  ·  Referrals  ·  Admin →
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  11. I have a suggestion. When I'm in a client's account and click on the referral tab to choose an agency for a referral, it would be helpful if agencies providing housing, like the Navigation Center and Five Keys, could show live tracking of available beds. Has this feature been discussed before? I'd love to hear your thoughts.

    1 vote

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    0 comments  ·  Referrals  ·  Admin →
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  12. We would like to propose that the reassigned date be more visible on the pending referrals screen. We utilize queues and there is very often confusion when seeing the referred date (date referred to the queue) and the reassigned date (referral reassigned from the queue to a program). Because referrals are often time sensitive - the addition/visibility of this date is very critical for our community.

    1 vote

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    0 comments  ·  Referrals  ·  Admin →
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  13. We would like to request that the check-in function on a pending referral and located on the client profile be visible on the audit logs so that we can confirm who checked someone in (and where they did so)

    1 vote

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    0 comments  ·  Referrals  ·  Admin →
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  14. Please add enrollment CoC to the Program Roster to help users identify participants active within a specific period by the enrollment CoC or add a filter to the report so the roster can be filtered by CoC, or both.

    2 votes

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    0 comments  ·  Reporting  ·  Admin →
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  15. We've received some user feedback regarding the current process for viewing assessment notes in Clarity. Many have found it time-consuming to open each individual assessment to access the information - when there appears to be space for a preview of the note. If there was a preview of the notes field on the assessment, it would speed up coordination and workflows.

    1 vote

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    0 comments  ·  Admin →
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  16. Idea: To allow for the assigning or perhaps customization of adding the "check-in" button to any page allowing for ease of use for CES access roles to. Perhaps as a minimum to have the “check-in” button below the client UID on the client profiles page for all CES user access roles, not just "System Admins".

    It's not very helpful for us to have that option since we are not direct participant facing. Thank you!

    1 vote

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    0 comments  ·  CE Events  ·  Admin →
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  17. Allow for role to be limited by program funding. For example, auditors from the city that manage ESG funding for programs want to log in to HMIS and view data and client records for just ESG funded projects. Departments will not work because ESG funds programs across different agencies / organizations.

    5 votes

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    0 comments  ·  Sharing  ·  Admin →
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  18. When users are deactivated in the system, they remain as active members of a client's Care Team. This impacts reports that show "active care team members." It would be great to automate an end date to the Care Team member when their account is deactivated in HMIS.

    15 votes

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  19. We would love to sort the neighbors enrolled in outreach by case manager to look at patterns of where case managers are focusing or patterns of movement of neighbors across the community.

    3 votes

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    1 comment  ·  Outreach  ·  Admin →
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  20. I would like to see the new interface automatically when I log in instead of having to switch it over using the arrow

    1 vote

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    0 comments  ·  Referrals  ·  Admin →
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