Clarity Human Services

Clarity Human Services

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  1. Just tried to add a new program and Clarity won't allow me to save it and only gives a red banner that reads "Please correct error" but nothing is underlined. How do I know what the error is?

    1 vote

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  2. 1 vote

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  3. A report that lists out all system users by name, agency, email, phone, user license type.

    2 votes

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  4. 2 votes

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  5. We would like to be able to record and reflect on individual service plans for staff to be able to better support their clients. We have evaluated the program goal template functionality and it pretty clearly doesn't do this. The functionality would need to support goals as written collaboratively by the staff and client (perhaps with categories) with steps and tasks - this is just good service delivery. The goals section - and hopefully the enrollment-level sidebar - should then show progress on these, what's next, etc.

    1 vote

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  6. 1 vote

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  7. Services, service items, and reservation slots are specified with code numbers in a Clarity URL.

    It is possible to have a URL containing the number for a service, but a service item under a different service. In other words, a URL can contain a number for Service A but a service item under Service B. When this happens, the page will direct to the Service Item that is being specified (under Service B, in this example).

    It seems strange that the system doesn't recognize a potentially ambiguous request is being put to the server. An error or warning message that…

    2 votes

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  8. When using the gear icon on fields in embedded Looker fields in the data pane, the tooltip for the field comes up. The tooltip then blocks a lot of the items in the gear menu, such as Remove (sometimes it flashes while hovering over the top item in the list). This prevents you from clicking on the menu item. To improve this, please make the tooltip not come up when you are using the gear icon, only when hovering over the field name itself.

    2 votes

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  9. When moving from other platforms to Clarity, we were extremely disappointed to lose the functionality of staff not being able to run custom reports that data and evaluation staff (Agency Managers) build, and to filter them accordingly. Program managers running their own reports has been part of our workflow and efforts to build data culture for years. It is unfathomable that Clarity does not allow us to save and organize reports for end users to run. Please figure out a way to do this!!

    5 votes

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  10. I'd like to have the Note field in a Location entry available the same way the Note field is available for Contacts.

    2 votes

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  11. Currently the Outbound recidivism measures are only accessible to users with aggregate data analysis rights. The Reentry Enrollment ID should continue to only be available to users with 'aggregate data analysis' rights as this Looker dimension would incidentally provide access to potentially restricted data. However, the other Outbound Recidivism measures in Looker that are currently restricted are the only way to effectively show recidivism that most closely meets HUD's definition of recidivism which is an important measure required by most local funders. Currently the only way for users to access correct recidivism data is to request our HMIS team supply…

    1 vote

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  12. This thought is for when EMS/ emergencies occur we can easily print something for them.

    1 vote

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  13. 1 vote

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  14. We are currently working on contracting with a specific pharmacy. We would like to be able to post prescriptions and refer directly to the pharmacy. That way we can also track the progress.

    1 vote

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  15. Would like to see the ability to use a custom assessment as a condition to meet a demographic based goal rather than having to go through status assessments.

    3 votes

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  16. 3 votes

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  17. The ability to make a copy of Assessment Processors like you can make a copy of screens would make the process of creating custom Assessments much easier. This idea submitted to me by the Mid-Florida Homeless Coalition.

    4 votes

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  18. Add ability to bold, change case, add bullets to labels on screens

    4 votes

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  19. When a client is removed from a Community Queue due to hitting the Inactive Referral Expiration Threshold that the user that added the client to the Community Queue as well as any Assigned Staff receive an email notification that the client has been removed from the Community Queue. The notification would be similar to those sent when a client’s status is changed to Pending or when they are Denied a housing opportunity.

    2 votes

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  20. This is a Feature Request regarding the “Your recent client searches” box on the Search page. I’ve talked with users who would like to either have none/hide this and other users who would like to see more clients in the list. Having an option at either the agency- or user-level to change the number of clients that appear in that Recent Searches box would be a very nice addition!

    4 votes

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