Clarity Human Services

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Clarity Human Services

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  1. We often have a need to add bed slots or move them around. Once added, it does not seem to be possible to reorder these slots, they just appear in the order they were created. On the attendance/reservation screen, you see the slots sorted by section and then the slot #, not a slot name (and you cannot change the slot number). If things are out of order accidentally or changed later, this becomes problematic in terms of how staff are viewing the attendance module. Please either give us the ability to reorder slots or to sort by name of…

    5 votes

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  2. Would like to see the ability to use a custom assessment as a condition to meet a demographic based goal rather than having to go through status assessments.

    5 votes

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  3. As of now the RHY fields:

    Employment Status, Dental Health Status, School Status, are collected on the 'Entry Screen' and 'Update/Exit Screen'.

    Please add these fields to the 'Status Update Screen' and 'Followup Screen'.

    The 'Status Update Screen' and 'Followup Screen': contain 'Mental Health Status', but not 'Dental Health Status'. Both Screens have 'Employment Type', and 'Employed: Why not' but don't have 'Employment Status'.

    5 votes

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  4. Add the Project type to filter out project exits, by project type.

    4 votes

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  5. To prevent data errors in the future, please have by default SSN “000-00-0000” when Quality of SSN = Client doesn’t know, Client refused and Data not collected” selected by users.

    5 votes

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  6. 1 vote

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  7. Add "Address Line 2" as a column on the Location page so the full address (i.e. apartment number) is shown.

    3 votes

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  8. Having to publish custom fields to Looker before being able to analyze those assessments at all is prohibitive and discourages data use. Instead, fields should be immediately available as field/question-answer pairs in Looker, so we can pull the data out, crosstab it, etc.

    6 votes

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  9. We regularly need to filter services by the staff who completed them. The Service Census (https://get.clarityhs.help/hc/en-us/articles/115002702508--GNRL-103-Service-Census) report includes this information as a drill-down in Web view, but no similar info in Excel - right where we need to filter it. Please either include this in Excel view automatically or as a drilldown format option.

    1 vote

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  10. The Coordinated Entry Services have a very, very helpful "result" field that would be great to have in other types of Services. Agencies should be able to customize these. This would make Services actually helpful for tracking external referrals and connections to benefits, etc.

    1 vote

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  11. When you create a field constraint, and leave the screen, the field constraint will save, but will not included updated changes.

    Example:

    Field "Do you like to eat pizza" is set to only appear for the HoH for the program.

    When creating the constraint you set it to "is HoH (program) =yes" and leave the screen to complete another task.

    It looks like the screen is saved, but the constraint is still operating at "is HoH (program)"=no since "save" was not pressed after updating the field to "is HoH (program)"=yes.

    Even though HoH is set to =yes, it was never…

    2 votes

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  12. The ability to make a copy of Assessment Processors like you can make a copy of screens would make the process of creating custom Assessments much easier. This idea submitted to me by the Mid-Florida Homeless Coalition.

    6 votes

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  13. Please add agency, email address and license type to this report.

    2 votes

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  14. It would be really great if we could configure attendance services to have notes in certain cases. Currently any attendance services can't have notes.

    1 vote

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  15. [GNRL-106] match HoH display in Excel format to PDF format

    2 votes

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    Hello, 

    Thank you for submitting this report improvement idea to uservoice! We are planning to add a HoH filter as well as a HoH column to the current version of the Program Roster report. We will update the public status and release notes when the report has been updated. 


  16. The conference just isn't the same without made-to-order Belgian delights and a giant tub of whip cream. Get with the program.

    6 votes

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  17. Just tried to add a new program and Clarity won't allow me to save it and only gives a red banner that reads "Please correct error" but nothing is underlined. How do I know what the error is?

    1 vote

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  18. 1 vote

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  19. 2 votes

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  20. We would like to be able to record and reflect on individual service plans for staff to be able to better support their clients. We have evaluated the program goal template functionality and it pretty clearly doesn't do this. The functionality would need to support goals as written collaboratively by the staff and client (perhaps with categories) with steps and tasks - this is just good service delivery. The goals section - and hopefully the enrollment-level sidebar - should then show progress on these, what's next, etc.

    1 vote

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