476 results found
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Notes Preview - Quick View of Case Notes
End users have provided a lot of feedback in our implementation about reading through case notes in Clarity. They find it time consuming to open each individual case note to read the notes, or to run the "Case Notes" report on the Client Profile.
It would be very helpful to have a pop up window that displays the note details when you hover over the case note. This would be similar to the way Referral notes are set up; if you hover over the "comment" icon for the Referral on the history tab, a pop up window appears and displays…
24 votesThank you for your feedback. We are currently reviewing this request.
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Current Living Situation Assessment Notification
I would like to propose a CLS notification for Street Outreach & ES projects every 90 days, to ensure that clients are not dormant in the system and they are tracked accurately to reflect their updated housing condition.
11 votesThank you for your feedback. We are currently reviewing this request.
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exit
Update the 'Exit' to say 'Program Exit' to make it more clear. Right now it looks like it was an after thought and it is just to xxit the file.
9 votesThank you for your feedback. We are currently reviewing this request.
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Bulk entry of Services or Notes for Clients within Encampments
While serving a group of clients within an encampment, data entry could be more efficient if users could record Services snd/or Notes to multiple Encampment members at once.
4 votesThank you for your feedback. We are currently reviewing this request.
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Allow Search for Client by Personal ID
Personal ID (as opposed to Unique ID) is included in the data extracts for Federal HMIS Partner submissions. Errors in those submissions will identify offending records by Personal ID, however, there's no easy way to search for a record.
Allowing search by Personal ID would be a huge help to the users who are troubleshooting the Federal HMIS Partner uploads.
23 votesThank you for your feedback. We are currently reviewing this request.
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Tell Users Duration of Incorrect Password Ban
When someone enters their password incorrectly too many times, the system tells them they are "banned" and to try again later but doesn't say when. I have been told that when you are banned, the system locks you out for two hours, and if you try to log in again during that two hour window, the clock restarts. Not telling the user this in the ban alert means that they may try to log back in in 5 minutes or half an hour, etc., and have no idea that they are pushing their ability to log in for another two…
5 votesThank you for your feedback. We are currently reviewing this request.
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Utilize more recent satellite imagery
I've noticed the imagery available in the Outreach module appears to be older than what’s available on Google Maps, making it more difficult to pinpoint where encampments are based on foliage and landmarks.
Another idea that would help in similar cases is allowing encampment locations to be entered manually as lon/lat coordinates. It could use that location as a node from which the shape of the encampment could be drawn.
3 votesThank you for your feedback. We are currently reviewing this request.
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client reports need more details
Client Reports, such as [CLNT-106] Client Service Notes or [CLNT-102] Client History, need details about expenses and notes.
2 votesThank you for your feedback. We are currently reviewing this request.
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Alert pop up for Attendance module
When scanning in or adding clients in the Attendance module, have an actual pop up appear for those who have a public alert.
Currently, an icon will appear next to the client's name and then you must hover over the client name and then click on the public alert to see it.
This causes delays for shelters that need to check in a large number of clients.
An immediate pop up would ensure that End Users have the ability to both quickly check many people in AND catch important public alerts.
8 votesThank you for your feedback. We are currently reviewing this request.
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Grant management functionality
It would be helpful to have grant management functionality built into Clarity such as the ability to manage reporting schedules and upload copies of grant documents
3 votesThank you for your feedback. We are currently reviewing this request.
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Update System Variables UI to include Census Data Uploads
If there was an additional tab within the System Variables set up to include/allow Census Data (or even HUD's CoC Analysis Tool data), communities could use this data to easily analyze potential disparities within their CoC(s). This information could be exposed in Looker to create Looks and dashboards to begin/continue data driven approaches for systemwide improvement.
3 votesThank you for your feedback. We are currently reviewing this request.
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Ability to Edit/Backdate Referrals
In order to clean up our Coordinated Entry and Community Queue data, we sometimes need to re-enter/edit/backdate referrals. Our COC analyzes metrics like time between referral date to housing, referral date to program entry, etc. and applying the current system date when adding a referral isn't always accurate.
43 votesThank you for your feedback. We are currently developing a feature or update related to this item.
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Links to specific profile tabs from outreach client screen
Being able to go directly from the outreach client screen to a specific profile tab, such as services, assessments or notes would make it more efficient to make profile changes for multiple clients one after another. Right now the only link from the outreach client screen goes to the profile overview tab, and our users would like quicker access to other tabs, such as assessments and services.
3 votesThank you for your feedback. We are currently reviewing this request.
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Add a "Subcribe to Email" Notification Button on the BitFocus Change Log page
This would increase BitFocus's ability to deliver proactive communication
to customers, and reduce costly customer downtime.2 votesThank you for your feedback. We are currently reviewing this request.
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"Status Assessment" side display should be most recent first
Right now the oldest one is first. On almost every screen, the "history" is displayed with the most recent items first. Look at both History tabs, both Assessment tabs, the Program tab, and so on. But when you edit an enrollment and look on the right-side display, the oldest one is first. In order to find out if something recent is missing you have to page through them. This display should show the most recent first like all the other tabs. I tried to paste a screenshot but it did not appear here.
12 votesThank you for your feedback. We are currently reviewing this request.
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Allow System Administrators to run multiple reports of same kind
Some customers may be responsible for running 40-50 CAPERs at one time for the quarterly ESG CV submissions. Is there any way System Administrators can have “special permissions” to run multiple reports?
55 votesThank you for your feedback. We are currently reviewing this request.
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Access Role Duplication
It's great that Clarity offers so many access rights, which allows customers to create very specific access roles. It would be a great time savings if we could start creating a new access role by duplicating an existing access role and then adjusting the access rights.
9 votesThank you for your feedback. We are currently reviewing this request.
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Allow agencies that operate programs across multiple CoCs to have access to multiple CoCs Community Queues
Some agencies operate programs across multiple HUD CoCs; the agency can only be assigned to a single CoC, but its programs can be assigned to multiple CoCs. Access to a CoC's Coordinated Entry Community Queue is based on the CoC assigned at the agency level, not the CoC(s) assigned at the program level. This prevents programs that operate in other CoC(s) to view the Community Queue(s) for the CoC(s) they operate in.
If an implementation has their Coordinated Entry Type set to "Continuum of Care Based" in their system settings, they should be able to allow agencies that operate programs…
32 votes -
Give System Admins the ability to re-order queues
We are now using multiple queues and for users who work with queues it would be better for them to default to the queue that we determine, as well as to be able to order the queues in the way we designate. There is something clunky about user experience of having to look at the names of the queues and click on the one that you want to use -- having it default to a main queue and also having the order of the queues be meaningful will help in this area.
4 votesThank you for your feedback. We are currently reviewing this request.
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Audit Log Reporting
We wanted to request a feature enhancement regarding audit logs. Our hope is that we would be able to report on a history of changes to client profile data. We would like to be able to identify the fields that were changed, the user that made the changes, and the date that the changes were made. This is currently available to system admins on a limited basis by going into individual client profiles and reviewing an audit log, but it would be helpful to be able to run a canned report or even have a Looker model dedicated to tracking…
21 votesThank you for your feedback. We are currently reviewing this request.
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