Clarity Human Services

Clarity Human Services

Categories

  1. Read Only Access Role that can view full SSN.

    1 vote

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  2. Provide a setting (similar to attendance module ROI required toggle) to give the option where a client can/cannot be referred to the community queue if they have a missing/invalid ROI.

    1 vote

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  3. The ability to assign Departments when adding additional agency access to user accounts.

    4 votes

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  4. Add Age column to GNRL-220 Program Details Report

    2 votes

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  5. The ability to set Home screen overrides is great, but system admins need the ability to activate specific dashboards for specific users. This is essential for program managers that need to see custom dashboards made for them that would not be appropriate for all users from their agency to see.

    2 votes

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  6. Customers would like the secure messaging tool within Clarity function more like regular email (ability to cc, reply all, etc). Being able to send messages through Clarity to more than one user would allow end-users to more fully rely on Clarity for secure communication. All staff working with a particular client could be looped into one coherent thread within the messaging interface. The more the messaging tool functions like regular email, the better the likelihood of staff incorporating Clarity into their workflows.

    4 votes

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  7. Customer Request:

    1.) is there a possibility that a current living situation can be added as a status assessment under this menu? (training client screenshot here)
    [SEE SCREENSHOT]

    5 votes

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  8. 1 vote

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  9. Manage who can view the Referral "Denied Reason" and Referral "Denied Message" on the Referral Screen

    1 vote

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  10. Change the Screen and Assessment features to support workflows that combine multiple pages along with conditional skip logic.

    4 votes

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  11. 5 votes

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  12. Request for the ability to give users the ability to see another user’s role when using the messaging system in Clarity.

    Use Case: Users would like to case conference with staff at an agency where a client has previously been served, but they do not necessarily feel comfortable messaging the staff person who appears as the assigned staff person on the client’s enrollment because that person may no longer be at the agency or be in a position to speak to someone outside the agency about a client.

    Request: Users need some way to see who has a specific role…

    1 vote

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  13. We envision having all of our programs going "paperless", but in the meantime, they would like their Assessments to be printable, perhaps by having Clarity convert Assessments to a PDF that could be serve as a "snapshot" to be printed, or stored electronically.

    3 votes

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  14. Setting up a new Service Taxonomy is relatively easy, but applying a Service Taxonomy to Service Items is not. There can be thousands of Service Items within a Clarity instance to which Admins might need to apply just one taxonomy code. A tool that allows admins to search for Service Items and apply taxonomy codes would remove a significant barrier to the usage of Service Taxonomies.

    1 vote

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  15. 2 votes

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  16. We would like a way to have the notes from multiple queues cascade to other queues. Often we have people willing to relocate, so they will be on multiple queues, it would be best to have open communication between all the queues, so we do not duplicate efforts.

    1 vote

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  17. Have attendance module service item check-in stop working after a client has been exited from program on the same day (versus following day), when multiple attendance Delivery type set and "Require Program Enrollment" toggle on. Would incorporate time of day program exit occurs in system.

    1 vote

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  18. It would be great to have sharing capabilities at the program level. Also, to be able to share program, assessment, and service data separately.

    3 votes

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  19. It would be very helpful to have a search tool for the library. Some features:

    • Search all folders

    • Search by part of title or report number

    • Prompt suggested matches

    Nice to have:

    • Option to designate which folder to search in... i.e. Admin Reports only
    1 vote

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  20. Customers have requested the ability to export multiple file attachments associated with a client record.

    One use case related to to integration of HMIS with a Health Information Exchange.

    In another use case, the customer would like to share housing application data collected as PDF's in Clarity by sending it directly to housing providers/landlords.

    3 votes

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