Clarity Human Services

Clarity Human Services

Categories

  1. Manage who can view the Referral "Denied Reason" and Referral "Denied Message" on the Referral Screen

    1 vote

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  2. Change the Screen and Assessment features to support workflows that combine multiple pages along with conditional skip logic.

    4 votes

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  3. 5 votes

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  4. Request for the ability to give users the ability to see another user’s role when using the messaging system in Clarity.

    Use Case: Users would like to case conference with staff at an agency where a client has previously been served, but they do not necessarily feel comfortable messaging the staff person who appears as the assigned staff person on the client’s enrollment because that person may no longer be at the agency or be in a position to speak to someone outside the agency about a client.

    Request: Users need some way to see who has a specific role…

    1 vote

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  5. We envision having all of our programs going "paperless", but in the meantime, they would like their Assessments to be printable, perhaps by having Clarity convert Assessments to a PDF that could be serve as a "snapshot" to be printed, or stored electronically.

    3 votes

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  6. Setting up a new Service Taxonomy is relatively easy, but applying a Service Taxonomy to Service Items is not. There can be thousands of Service Items within a Clarity instance to which Admins might need to apply just one taxonomy code. A tool that allows admins to search for Service Items and apply taxonomy codes would remove a significant barrier to the usage of Service Taxonomies.

    1 vote

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  7. 2 votes

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  8. We would like a way to have the notes from multiple queues cascade to other queues. Often we have people willing to relocate, so they will be on multiple queues, it would be best to have open communication between all the queues, so we do not duplicate efforts.

    1 vote

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  9. Have attendance module service item check-in stop working after a client has been exited from program on the same day (versus following day), when multiple attendance Delivery type set and "Require Program Enrollment" toggle on. Would incorporate time of day program exit occurs in system.

    1 vote

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  10. It would be great to have sharing capabilities at the program level. Also, to be able to share program, assessment, and service data separately.

    3 votes

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  11. It would be very helpful to have a search tool for the library. Some features:


    • Search all folders


    • Search by part of title or report number


    • Prompt suggested matches


    Nice to have:


    • Option to designate which folder to search in... i.e. Admin Reports only

    1 vote

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  12. Customers have requested the ability to export multiple file attachments associated with a client record.

    One use case related to to integration of HMIS with a Health Information Exchange.

    In another use case, the customer would like to share housing application data collected as PDF's in Clarity by sending it directly to housing providers/landlords.

    3 votes

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  13. Customer would like the option to auto-populate the response to Data Element 3.08 based on the criteria described in the 2020 HUD HMIS Data Standards

    System Logic and Other System Issues: Disabling Condition may either be entered by the user independently of any other special need field (4.05 - 4.10), or data in this field may be autopopulated based on the responses to ‘ability to live independently’ for 4.05, 4.07, 4.09 or 4.10 or an answer of ‘Yes’ to 4.06 or 4.08. If the system auto-populates Disabling Condition, a user must be able to override a systemgenerated ‘No’ with ‘Yes.’…

    2 votes

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  14. We would like their Matchers to have Looker Access; however they do not want them to be able to view any data marked "Private."

    I think this can be accomplished through using [Access Filters (with User Attributes)|https://discourse.looker.com/t/access-filters-with-user-attributes/4596]

    Ideally we would like a few different Looker access roles, outlined in the attached matrix. Ideally, this would be adjustable and managed by the Collaborative admins for flexibility.
    [^Looker Access Matrix.xlsx]

    1 vote

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  15. From Customer:

    "Our goal is to create a parallel processor for Vi-SPDAT 1s and 2s to translate the scores, however we would need to add some more complex logic, such as:

    If the sum of (categorical field values) > 4 THEN 1 ELSE 0 , and I imagine that the custom formula is translating these categorical fields into numeric so that they may be summed, or creating complex.

    1 vote

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  16. There is currently the ability to automatically provide a service upon enrollment. A customer requested the ability to automatically provide a case management (or other) service when a case note is added in the client record.

    0 votes

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  17. A customer has requested to have the ability to select certain reports in Clarity as "favorites" for quicker access to frequently used reports rather than navigating the report library to find particular reports each time.

    0 votes

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  18. This request comes from Customer:

    This feature enhancement would require that there be no inconsistencies between the field "Disabling Condition" and the disability types (Physical Disability, Developmental Disability, Chronic Health Condition, HIV/AIDS, Mental Health Problem, and Substance Abuse Problem) in order to save the screen.

    When a client advises that s/he has a disabling condition, the response to the Disabling Condition field should be "Yes". You then must select the type of condition from one or more of the following: Physical Disability, Developmental Disability, Chronic Health Condition, HIV/AIDS, Mental Health Problem, and Substance Abuse Problem. Once you have selected the…

    0 votes

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  19. Please make following changes:


    1.  Make HOH asterisk to different color, that will be more visible
      

    2.  Be able to search by HOH ID
      

    3.  Add Houdehold ID next to “Household Members”
      

    4.  Add Unique Identifier next to the client
      

    0 votes

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  20. Feature Enhancement - Customer is requesting CoC assignment switching to be added to user setup. Customer would like to be able to produce client lists based on staff CoC. Customer has programs setup in CoCs that are not the same as Agency CoC

    0 votes

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