342 results found
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Quality Assurance: Deceased Standardized Logic
Standardize system logic for "deceased." Outreach module already indicates if the participants is housed/deceased (https://get.clarityhs.help/hc/en-us/articles/1500003859462-Clarity-Human-Services-April-2021-Feature-Updates) this should be standardized across the system. And should include warnings when a deceased participant is being enrolled with a start date of the deceased date.
62 votesThank you for your feedback. We are currently reviewing this request.
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Allow previously collected data to "cascade" upon Auto-Exit
Customers would like the ability to carry forward ("cascade") any data collected prior to an exit as the response collected during an auto-exit.
Such functionality would be different from the current 'Exit Screen Fields Due to Inactivity' functionality. Instead of pre-defining default exit data for an exit field, customers would have the ability to allow the most recently collected data (something collected during enrollment or a status update, for example) to carry forward into the corresponding exit field when an auto-exit takes place.
59 votesThank you for your feedback. We are currently reviewing this request.
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Allow System Administrators to run multiple reports of same kind
Some customers may be responsible for running 40-50 CAPERs at one time for the quarterly ESG CV submissions. Is there any way System Administrators can have “special permissions” to run multiple reports?
56 votesThank you for your feedback. We are currently reviewing this request.
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Client Privacy Settings on the Client level
Clarity would be so much more robust and flexible if client privacy settings were tied to the client and not the agency. Our community offers clients the ability to revoke consents. We also import data from another system so we are forced to choose between database health (client matching on) or client privacy. All of these issues would be resolved if client privacy was set at the client level vs. the agency.
54 votesThank you for your feedback. We are currently reviewing this request.
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[Looker] Access to LookML
Request access to LookML
LookML is a language for describing dimensions, aggregates, calculations, and data relationships in a SQL database. Looker uses a model written in LookML to construct SQL queries against a particular database.
41 votesThank you for your feedback. We are currently reviewing this request.
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Adding a NOTES Section in the Modify The Staff
It would be convenient and useful to have a notes section in HMIS where we could enter details about a staffs access changes and/or other notes. In particular I would like to be able to enter why an account was made inactive. This would assist in next steps when a user who was made inactive is requesting to be reactivated.
40 votesThank you for your feedback. We are currently reviewing this request.
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Chronic Homelessness Live Marker
Creating a Chronic Homeless Live Marker from data entered in the CH core Data Standard fields on enrollment screens such as 3.08 and 3.917, which would allow Admins to do nifty things like include it on CE Assessments or as conditions for Assessment Processors.
38 votesThank you for your feedback. We are currently reviewing this request.
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Add ability to keep multiple runs of same report type in report queue
If we are running an APR (for example) for multiple programs or multiple dates at the same time, currently the report queue only keeps the most recent run of the APR in memory and overwrites or removes previous runs. User has requested the ability to run multiple APRs and have the results stored in Clarity to compare without having to download.
35 votesThank you for your feedback. We are currently reviewing this request.
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Concurrent / Overlapping Enrollment Alert
Customer requests a feature to alert a user that is creating a new Enrollment for a client when there is already another open Enrollment (i.e. without an Exit Date) at another Agency that would overlap.
30 votesThank you for your feedback. We are currently reviewing this request.
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Allow users to receive Assessment Due Warnings for program status updates in addition to HUD-required Annual Assessments
Currently Assessment Due Warnings only populate for HUD-required Annual Assessments. We would like to see the option to set Assessment Due Warnings for status update screens, so that users can receive reminders to complete status updates on a more frequent basis. For example, if the Case Status field in the program template is set to "Every Month", the user would receive an Assessment Due Warning each month a client is active in a program.
In addition, we would like to see the "Assessment Due" date on the "Status Due" tab of the Caseload tab to reset each time a status…28 votesThank you for your feedback. We are currently reviewing this request.
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Assign more than one case manager / allow Care Teams to get all notifications
We have a lot of different folks on care teams in order to get people housed. Adding people to a care team in Clarity does not mean they will receive notifications about the client's referral and housing status. It would greatly improve coordination of care if people on the care team actually received all notifications regarding the client. That, and /or the option to add more than one Case Manager or Navigator (either by additional field, or changing that field type to a multi-select, or both) so that providers working with clients are kept informed.
27 votesThank you for your feedback. We are currently reviewing this request.
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When a Clarity user leaves
When a Clarity user leaves and agency, there should be a way to switch all clients on that user's caseload en masse and change them to another assigned staff member, rather than having to go to each client's program page individually.
27 votesThank you for your feedback. We are currently reviewing this request.
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Audit Log Reporting
We wanted to request a feature enhancement regarding audit logs. Our hope is that we would be able to report on a history of changes to client profile data. We would like to be able to identify the fields that were changed, the user that made the changes, and the date that the changes were made. This is currently available to system admins on a limited basis by going into individual client profiles and reviewing an audit log, but it would be helpful to be able to run a canned report or even have a Looker model dedicated to tracking…
26 votesThank you for your feedback. We are currently reviewing this request.
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select multiple report formats at once
Usually when I am running a DQX or APR report, I want the report in at least two, if not all three, formats. It's time-consuming to go through and re-select all the options to run the same report in a different format. Thanks!
26 votesThank you for your feedback. We are currently reviewing this request.
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Ability to add integer, other fields, to Service Items
Ability to add integer fields, other field types, to Service Items for the purpose of tracking the number of items given to clients. (e.g. client was given 5 bus passes, they would like to enter a 5 as a numeric field somewhere in the Service Item Details)
25 votesThank you for your feedback. We are currently reviewing this request.
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Do not allow program start date entries to occur after the housing move-in date
The system should not allow the program start date to occur after the housing move-in date. The program start date should never occur after the housing move in date. Since the program start date defaults to the current date and allows users to save (after displaying a gentle light-orange warning that does not seem to be a deterrant), this issue continues.
24 votesThank you for your feedback. We are currently reviewing this request.
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Every screen needs to have staff creating/updating
We know that staff creating/updating any screen (enrollment, assessment, service) is available in Looker. But it is completely baffling that this information is not immediately visible in the front-end of Clarity, from the history tab, etc. A supervisor or another program staff member should be able to click on a history tab, assessments screen, etc. and immediately see who completed a certain action. This is necessary for really basic management.
24 votesThank you for your feedback. We are currently reviewing this request.
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Search within Clarity by ID for Agency or Program
It would be helpful to be able to search within Clarity for an Agency or Program by its ID. This would have been particularly helpful while addressing LSA flags.
24 votesThank you for your feedback. We are currently reviewing this request.
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[PRINTING] Add Print Ability to ALL Assessment Screens
Requesting a print function be added to ALL Assessment Screens.
There should be a readily identifiable print icon, accessible to all users.
There is currently no system dialog to print these screens.
Web browser printing functions do not work as some items on page do NOT print (on/off toggles).
24 votesThank you for your feedback. We are currently reviewing this request.
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Robust, secure messaging within Clarity
Customers would like the secure messaging tool within Clarity function more like regular email (ability to cc, reply all, etc). Being able to send messages through Clarity to more than one user would allow end-users to more fully rely on Clarity for secure communication. All staff working with a particular client could be looped into one coherent thread within the messaging interface. The more the messaging tool functions like regular email, the better the likelihood of staff incorporating Clarity into their workflows.
23 votesThank you for your feedback. We are currently reviewing this request.
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