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Clarity Human Services

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Clarity Human Services

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29 results found

  1. Currently, service items with multiple attendance Delivery Type do not report the same as service items with other Delivery Types (Long Term, Single Event, and Daily Attendance). All service data should be stored and reported in the same manner.

    See the note within [GNRL-104] Service Summary report article as an example, "Note: For the purposes of this report, multiple attendance services are limited to a count of 1 per day in the # of Services column."

    https://help.bitfocus.com/gnrl-104-service-summary

    4 votes

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  2. Services and Referrals that are on the templates the are already in the system should pull over into a copy of the template. This will ensure that all the correct Services and Referrals are on the template copy. Having to recreate these services and referrals take time away from the other work we already need to be doing.

    1 vote

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  3. Allow System Admins to link Agency based assessments and services to specific programs

    1 vote

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  4. It would be really great if we were able to search by participant phone number. I get a lot of calls where I can't fully decipher the name they give me on the voicemail message but they leave a phone number. I can sometimes​ call them back and figure it out of course, but it's really helpful to be able to find their name for folks whose phones don't work/turned off, etc. This makes it much easier to follow up with their housing.

    3 votes

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  5. It would be really great if we were able to search by participant phone number. I get a lot of calls where I can't fully decipher the name they give me on the voicemail message but they leave a phone number. I can sometimes​ call them back and figure it out of course, but it's really helpful to be able to find their name for folks whose phones don't work/turned off, etc. This makes it much easier to follow up with their housing.

    1 vote

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  6. We have an assessment that chronicles the housing status of our clients. We would like there to only be ONE assessment so users are redirected to updating the existing one.

    Can you add a toggle that would block any additional assessments from being completed if the client's account already has one?

    8 votes

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  7. We have received feedback from CoC partner agencies about using the calendar:

    "When scheduling appointments, first the report of appointments has to be run to see if there's any conflicting appointments.

    It takes FOREVER (feels like it) for a report to be run. Then you have to go put in the appointment after the report shows up.

    Then you have to rerun the report to make sure the appointment you scheduled is on the guests schedule and wait for FOREVER again....

    If there's anyway we could have a quicker way to access each guest's schedule that would be great.

    It…

    2 votes

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  8. Include Funding Code, expense amounts and dates, and Service notes in the first excel sheet of the report.

    2 votes

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  9. If System Admins can upload Custom Services through the XML DIT, they should also be able to delete Custom Services. Our organization recently integrated a new agency into HMIS with a large quantity of custom services, but one of those services is misleading and should be removed from the system. We have no way to do this because "custom services are not supported for deletion using the DIT, only HUD-defined services".

    2 votes

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  10. When scanning in or adding clients in the Attendance module, have an actual pop up appear for those who have a public alert.

    Currently, an icon will appear next to the client's name and then you must hover over the client name and then click on the public alert to see it.

    This causes delays for shelters that need to check in a large number of clients.

    An immediate pop up would ensure that End Users have the ability to both quickly check many people in AND catch important public alerts.

    4 votes

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  11. Implement support for organizations utilizing SSO (SAML, OAuth, OpenID). This would be a great help in securing and managing access.

    1 vote

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  12. When selecting a vendor in the Service screen, the system currently allows the user to add an option not listed in the Vendor dropdown. It then adds the string the user typed in to the list of Vendor records for their agency. It would be nice to be able to enable/disable this capability for specific services.

    2 votes

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  13. Hi Clarity Devs,
    It would be helpful to have the ability to select the time at which a schedule report should run. Each time I schedule reports for a day, they haven't run by the time I'm up and need them around 6a. Allowing a user-specified time for the report to run instead of an arbitrary time on the selected date would solve this issue.

    1 vote

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  14. Add New Option on Services to Allow/Disallow Future Dates

    Can we add a feature that will allow sys. admins to control whether or not users can date services past present date? i.e.: a on/off toggle that can be toggled off, if we don't want users to extend their service dates past today's date.

    Reason for this being that many users are getting complacent in recording bed services, so instead of manually inputting services for a day at a time, they record for weeks to months resulting in inaccurate data and reporting.

    1 vote

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  15. It would be useful to be able to link files to specific services. For example when we enter a Rapid Rehousing financial service I'd like to be able to link the associated file back up to that specific service.

    2 votes

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  16. Add a feature that allows admin to extend all expired services associated with a program with one click

    1 vote

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  17. It would be help to have a recurring schedule options of the reports within the schedule option now. Currently, an user is able to schedule reports for each day they want the report initiated. It would be extremely useful to have an option to run reports daily, weekly, monthly, etc..

    4 votes

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  18. When we go in to enter services for a CORE Mobile Outreach client, we would like a drop down menu that we can use to toggle services after entering the service dates and vendors. At the moment, we have to enter each individual service one by one, which is extremely repetitive and time consuming.

    Example

    Service start date: 1/1/2021 Service end date: 1/1/2021
    Vendor: Team A

    Services
    Toggle slide Emergency supplies
    Toggle slide Animal services
    Toggle slide DMV

    Referrals
    Toggle slide Concord Care Center
    Toggle slide Warming center

    Linkages
    Toggle slide HCH Mobile Clinic

    Save

    4 votes

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  19. This includes being able to scan a client card to assign them to a reservation, as well as scanning the card to mark the client as present. For marking attendance, this should be set up in a way that allows a provider to continuously scan cards to mark attendance without having to change pages or click between clients. The goal is to use cards to increase the efficiency of the process and reduce time spent clicking on reservation slots.

    2 votes

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  20. Link the reservation features with the new Inventory platform. These two functionalities should be closely integrated so that providers can reserve clients to specific rooms/slots/beds, mark attendance, and allow for reporting on how clients are tied to programs and funding sources in the Inventory setup.

    5 votes

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