Settings and activity
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11 votes
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Marianne Colangelo
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14 votesMarianne Colangelo
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4 votesMarianne Colangelo
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30 votes
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An error occurred while saving the comment Marianne Colangelo
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Hi -- I know this suggestion is quite old and also listed as under review, but in the event that it is no longer on anyone's radar in 2026, I wanted to provide current feedback in support of it.
Since this remains an issue that occurs regularly due to case management staff turnover, we were hoping that the clarity.csv might help us to update this field via the DIT, given that it has a column for user ID. We inquired with our account manager and she confirmed that this is currently not an option.
We continue to seek a solution to this problem, as front end users expect that there should be an alternative to manual data entry to update the assigned staff. I personally don't think it's a huge problem to update manually, but we continue to get pushback from different users in our community. Thanks for considering this additional feedback, 5 years later!
Marianne Colangelo
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19 votesMarianne Colangelo
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5 votesMarianne Colangelo
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4 votesMarianne Colangelo
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7 votes
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Marianne Colangelo
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7 votes
An error occurred while saving the comment Marianne Colangelo
commented
I wholeheartedly agree - It is absolutely too generic to just base goals on a service category. It does not help program staff to use the software to track any meaningful set goals, therefore using this has no appeal.
Marianne Colangelo
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7 votes
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Marianne Colangelo
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4 votesMarianne Colangelo
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43 votes
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Marianne Colangelo
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7 votesMarianne Colangelo
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17 votesMarianne Colangelo
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44 votesMarianne Colangelo
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42 votes
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Marianne Colangelo
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26 votesMarianne Colangelo
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27 votesMarianne Colangelo
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39 votesMarianne Colangelo
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22 votesMarianne Colangelo
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While it's easier now to record a CLS using Clarity 2.0, it is still considerably more time consuming to record them within individual client records, especially when the bulk of their encounters in the field each shift are = Place not meant for habitation. Our community strongly supports this suggestion. Our SO projects are HUD funded, so CLS transactions are the bread and butter of their HMIS data. Unfortunately, staff are not interested in using the Outreach Encampment app, as recording the required CLS is their priority and there is not an option to record those within that app (that I'm aware of). Thank you!