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Clarity Human Services

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Clarity Human Services

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580 results found

  1. We have agencies who have client records from years ago and use the Clarity Intake/Exit/Assessment forms. They sometimes get confused on the verison that was used to what is being used now. If Bitfocus can add a version number to these forms (I recommend on top where the header is) to allow Case Managers the ability to tell what version of the from was used for that client.

    1 vote

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    0 comments  ·  Sharing  ·  Admin →
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  2. We have "non-CE System" programs called RAP "Regional Assistance Program" that provide CE events. There is no standard report that provides information about those events. The "CE APR" comes up blank when I run it on the RAP programs. We could use a report that organizes the CE event information. Data Analysis reports are really just a list of what was done.

    1 vote

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    0 comments  ·  CE Events  ·  Admin →
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  3. We currently have to create two beds and link them together (Bed 1 and Bed 1A) to show that two people are occupying the same bed.

    1 vote

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    0 comments  ·  Inventory  ·  Admin →
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  4. It would be very helpful to my org if Looker models that have Client info included a Clients: Date Updated dimension that includes the updated time, as is currently done for the Clients: Date Created Date dimension (Date, Month, Quarter, Time, Week, Year).

    2 votes

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  5. Creating a Chronic Homeless Live Marker from data entered in the CH core Data Standard fields on enrollment screens such as 3.08 and 3.917, which would allow Admins to do nifty things like include it on CE Assessments or as conditions for Assessment Processors.

    38 votes

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  6. It would be FANTASTIC if we could set up automatic custom notifications to be sent out to the user email or a designated email when an action takes place in HMIS. For example an email is sent to the program director when someone is enrolled in their program. Another example would be an email is sent to the CES team email when someone is entered into outreach and needs an assessment completed. This could bridge some of our process together between platforms and it would take us to the next level!

    3 votes

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  7. Adding the ability to associate an entire program to staff on the user account page.

    5 votes

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  8. It would be fantastic if customers could customize the colors of their live and training instances.

    1 vote

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    0 comments  ·  Services  ·  Admin →
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  9. Requesting looker fields for encampment notes & alerts. This is critical functionality for coordination and service planning. Requesting fields to obtain the note/alert content, date created, user creating, expiration.

    1 vote

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    0 comments  ·  Outreach  ·  Admin →
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  10. Currently, it's only possible to turn checkbox and picklist field types into custom filters on the INVENTORY dashboard. With the introduction of the Multi-Select field type, many communities are interested in seeing this field type made available as a custom filter type for the INVENTORY dashboard. This would allow customers to have more dynamic control over how they identify appropriate units and beds for client referrals.

    2 votes

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    0 comments  ·  Inventory  ·  Admin →
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  11. It'd be great if the system could/would send automatic emails when a funding source is set to expire and there will be no active funding source for a project.

    3 votes

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    0 comments  ·  Funding  ·  Admin →
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  12. Hello! One thing that came up in a past support ticket was that, if I can't proactively know how many family members will occupy a unit, I was told to just have a larger bed size to prevent needing to change the unit configuration with each new family. This is fine, but does create the issue that the inventory page flags the unit as "available" even when people are currently in it.

    One idea would be to make three categories: available, occupied, and fully occupied. Another idea could be to make a middle category such as available, partially occupied, and…

    2 votes

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    0 comments  ·  Inventory  ·  Admin →
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  13. Allow additional agreements to be added under user policy section of the settings page without modifying the existing agreement.

    1 vote

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  14. As INVENTORY becomes more widely implemented across communities, ability to import INVENTORY information for client records would be helpful.

    1 vote

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  15. After a referral to a unit is made from the community queue, a provider enrolls a client to the corresponding program and the client is automatically added to the unit in the referral, both with the current date. However, for Permanent Housing projects, when a Housing Move-In Date is entered, the user has to then manually update the unit start date to reflect the true first night that the client moved into and slept in the unit. Functionality that would allow the Unit Start Date to update based on the Housing Move-In Date entered would help improve this workflow.

    3 votes

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    0 comments  ·  Inventory  ·  Admin →
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  16. Currently only Clarity users can be added as Care Team members. This limits the functionality of the case load feature for agency managers. It would be great to profile/ add a care team member that is not in clarity. An integration of contacts/ care team functionality!

    3 votes

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  17. Hello! Sorry this category doesn't fit - I wasn't able to find the correct one. When there is a family of four or more, the quick shortcut buttons in the lower right corner of the program can be blocked by the help chat button (shown here: https://i.imgur.com/MFVi9pS.png ). Would it be possible to make the chat button something we can drag and drop elsewhere, or possibly move it to another space, so that this doesn't interfere?

    Either way, thank you so much for all that you do!

    1 vote

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    0 comments  ·  Services  ·  Admin →
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  18. We have a lot of different folks on care teams in order to get people housed. Adding people to a care team in Clarity does not mean they will receive notifications about the client's referral and housing status. It would greatly improve coordination of care if people on the care team actually received all notifications regarding the client. That, and /or the option to add more than one Case Manager or Navigator (either by additional field, or changing that field type to a multi-select, or both) so that providers working with clients are kept informed.

    28 votes

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    0 comments  ·  Referrals  ·  Admin →
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  19. My team and I love the functionality of goals! However, we found that it was limited to services, status update assessments, and time. We would love to see this expand into client files.

    Ex: Goal of obtaining a driver's license or State ID can be met when a CM uploads "Personal Identification: Driver's License or State ID Card" into Client Files.

    1 vote

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  20. We would like to please request that the Current Living Situation (CLS) assessment be included in the Client history tab (or even better all of the HUD required assessments). This information is accessed often, so it would benefit many teams in our community if t is more accessible.

    1 vote

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