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Clarity Human Services

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Clarity Human Services

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615 results found

  1. XML import client matching should have a match on PersonalID option

    2 votes

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    1 comment  ·  Admin →
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  2. User Dashboard that summarizes their caseload.

    For example: How many and what HUD required fields are not entered correctly/missing, clients without services, notes, CLSAs, missing Annual Assessments, Housing dates not entered within enrollment timeframe, client just turned 18 and needs updating, etc... Any data points where logic is being violated this dashboard would provide a summary of where their caseload stands and has quick links to jump to make those corrections/updates.

    9 votes

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    Planned  ·  2 comments  ·  Admin →
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  3. If System Admins can upload Custom Services through the XML DIT, they should also be able to delete Custom Services. Our organization recently integrated a new agency into HMIS with a large quantity of custom services, but one of those services is misleading and should be removed from the system. We have no way to do this because "custom services are not supported for deletion using the DIT, only HUD-defined services".

    4 votes

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    0 comments  ·  Services  ·  Admin →
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  4. Allow System Administrators to edit tool tips for HUD Standard or core fields. This will allow System Administrators to address training or data collection needs in their instance.

    1 vote

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  5. Documentation Requirements- Allow for logic/conditions when configuring documentation requirements.

    When configuring documentation requirements for a program, you can only list required documents but do not have the ability to indicate AND/OR conditions. The way it works now, you can add multiple documents but the system thinks that all documents are required. This is problematic because, for some programs, we want to indicate that a driver's license OR a passport is required but the system would think both are required.

    For example, for housing programs, clients would only need to show one form of ID. Either the driver's license or a…

    21 votes

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  6. 1 vote

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    1 comment  ·  Admin →
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  7. Create a warning to notify users when they enter a Housing Move-in Date prior to the Enrollment Date. It should also prevent the user from saving the enrollment. The Housing Move-in Date cannot be prior to the client's enrollment date even if it is a PH to PH transfer. This creates an error on the APR. The APR in Clarity categorizes this as not being housed even though there is a recorded housing move-in date.

    This causes problems when trying to troubleshoot the issue.

    13 votes

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    1 comment  ·  Admin →
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  8. Objective: The "start" and "end" dates will allow the fields in screens to become active on the "start" date and inactive on the "end" date. Default start and end dates should match that of the screen.

    Reason: Currently, system admin need to manually add, hide, delete, fields from screens live. These changes may cause some users to experience error messages. Also, some modification may include adding, hiding, or deleting several fields which might make this time consuming.

    Outcome: System will automatically activate or de-activate screen's fields based on the dates entered.

    1 vote

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  9. Objective: The "start" and "end" dates will allow the screens to become active on the "start" date and inactive on the "end" date.

    Reason: Currently, system admin need to manually activate or de-activate screens.

    Outcome: System will automatically activate or de-activate screens based on the dates entered.

    1 vote

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  10. Password expiration warnings are helpful, but they should specify the site they are for. I have a number of different passwords for a training site, a live site, migration site, etc. and all have different passwords. When I get the warning, it just says "Clarity." Would be much more helpful to know which site needs to be updated!

    16 votes

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    Planned  ·  0 comments  ·  Admin →
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  11. Related to the existing idea advocating for 4.20 Coordinated Entry Events to be Service based Events instead of Inferred Events, (https://ideas.bitfocus.com/forums/930328-clarity-human-services/suggestions/43917810-provide-access-to-data-element-4-20-response-categ), there is an additional need related to how the 'Prioritization Status' associated with 4.19 Coordinated Entry Assessments is captured within Clarity.

    Currently, the only way to capture that a client has been 'Placed on prioritization list' (4.19_7.1) is if the Coordinated Entry Assessment associated with the client is placed on a Community Queue. For communities that choose to take advantage of the CQ functionality offered by Clarity, this works well, but for communities who choose not to…

    10 votes

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    1 comment  ·  Admin →
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  12. We need a profile screen report that would pull all services, custom assessments, and enrollments. This is necessary to comply with legal requests.

    28 votes

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  13. When a Navigator is assigned in the Community Queue, it will help tremendously if the Navigator receives an email to know she/he has been assigned a new client. This will avoid having to do an extra step of having to email the Navigator.

    9 votes

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    0 comments  ·  Sharing  ·  Admin →
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  14. Most agencies that we integrate have client notes and public alerts that should be imported into HMIS, but the DIT doesn't support this. It would be helpful for new agencies and the team doing the integration if notes and public alerts could be imported using the DIT.

    3 votes

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  15. When a Clarity user leaves and agency, there should be a way to switch all clients on that user's caseload en masse and change them to another assigned staff member, rather than having to go to each client's program page individually.

    29 votes

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  16. When Direct Expenses are enabled for a Funding Source, it would be very helpful to add a feature that limits any Service Expenses to be charged in excess of the Fund Amount -ie, Direct Expenses cannot exceed Fund Amount; Total Available > 0. This feature could be added under "Eligibility" or it could be a flag that pops up when a user tries to add a new Service Item. Thanks.

    5 votes

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    0 comments  ·  Funding  ·  Admin →
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  17. While it is possible to require completion of individual fields on Assessments, users can still skip an entire Assessment that might contain important fields, like Current Living Situation.

    it would be great to have a way to require completion of an Assessment within a data collection workflow.

    14 votes

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  18. It would be great to have a program setting where if it is turned ON, a new enrollment can only be made if there is an active referral to the program. We are having the problem where case managers are "jumping the gun" and enrolling a client into a housing program before the referral record is entered in HMIS and then have to "back link" the enrollment to a referral with date problems.

    3 votes

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  19. I denied a client and it generated two of the exact same automated messages. Neither were necessary since I was the one doing the denying. Is there a way to code the software so it would not generate these if there was a match on the user performing the referral transaction?

    1 vote

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  20. The display constraint for veteran status is built so the question will only display if age = 18 or older. This means the question does not appear for adults that refuse to give a date of birth. We would like a way to populate the veteran question for clients who refuse to give DOB. I created my own workaround for this issue that involved creating a button that hides the veteran status question if the end user indicates "client is a minor" instead of basing the display constraint on the calculated age, but perhaps a better method could be devised.

    10 votes

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