Skip to content

Clarity Human Services

Thanks for taking the time to suggest improvements to Clarity Human Services! 

If you don't see a category for your idea or don't know what category to choose, you can leave the category blank. We'll sort it out!

View our full feature request policy here.

Clarity Human Services

Categories

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

761 results found

  1. Restricting data entry to a narrow 40% side window creates severe accessibility issues for low-vision staff and drives widespread user dissatisfaction. Requesting full-screen data entry support.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. HMIS # as visible in the ""profile"" view in the new UI is not prominent enough and the added step of clicking on the drop-down to be able to highlight and copy the text.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Client files tab does not show the preview of all the files at once anymore. It makes it difficult to find all the documents for a large amount of families that have to be reviewed and their specific documents being looked for, for matching to PH. Need the previews all at once (sometimes documents may not be labelled correctly).
    Client files tab does not download to a browser anymore and so PII - sensitive documents, have to be saved in the download folder to be able to view now

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Staff are concerned that the flashing and the colors trigger their neurological condition and are disabling for the staff. Is there a way to turn it off or not transition to the new interface?

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. When user complete an assessment, the old interface shows a comprehensive list of eligible programs and a button to start the referral, but the new interface only shows existing/expired referrals.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Referrals  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Agencies need printable page showing enrollment or exit details for their client files. This is required by funders.

    Also, the new interface makes the formatting difficult when trying to save a page as a pdf, while the old version was able to fit the entire page (including anything that you need to scroll to see)

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. In the old version, active clients were highlighted with a green box, but in the new version the active status is just normal text and harder to spot. Is there a way to highlight active clients more clearly?

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Per #48714458640, "the Outreach model automatically filters out deleted records in the background, just like HMIS Performance.

    The Deleted (Yes/No) field is simply a standard system field included across all Looker models. You can safely ignore this field and do not need to add it as a manual filter for standard reporting."

    Given that deleted records cannot be shown in this model, the Deleted (Yes/No) field should not be included as an available field.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Sometimes, certain questions on an enrollment screen should only show up if the project is funded by a certain funding source (done via a constraint). You can add a constraint only for federal funding sources. It would be great to be able to drill down further to a specific local funding source. There's the option to choose "local funding source" in the constraint, but you can't specify which local funding source.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Funding  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. We would like to please suggest adding Community Queue referrals to the client-level Referrals tab. Right now we can only see this information in the client-level history tab. This would help with keeping all referral information in one place to check on client status.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Referrals  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Users are forced to take orientation lock on their phones off, go into landscape mode and delicately caputre the location. This causes frustration and incorrect location data

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Outreach  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. On the program restrictions screen, there is a private toggle. We want a setting that enables us to remove that private restriction toggle, so that all restrictions are viewable to everyone consistently.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Sharing  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Feedback: Usability issue/feature request: When navigating to client search, automatically place keyboard focus in the client search field instead of clicking inside each search. #accessibility #keyboard-efficiency

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Services  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Currently, a single Clarity instance may have only one active Clarity CSV schema. However, customers have indicated the desire to have flexibility in the specific custom fields required for a particular integration. Allowing a single Clarity instance to save and simulateously have activated more than one Clarity CSV schema will offer customers the flexibility they need to offer simpler or more extensive upload requirements, depending on the use case.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Please update the inferface with an appropriate dark mode. Pure black on white is a poor design and bad for your eyes, often creating trails in vision and increased eye fatigue. Dark mode is supposed to be gray/dark gray.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Please move these icons to the top of the page so that we don't have to scroll all the way to the bottom to expand or collapse the side panels. The new interface has created a lot more clicking and scrolling.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. The ability for sys admins to be able to send all users a message through secure messaging in Clarity.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. In the current interface, the Care Team Member's email displays upon hovering over the user's email.

    In the new interface, the email is only available by selecting the Care Team Members Tab.

    Users would like to eliminate the extra click by utilizing the hover ability to get Care Team members contact information.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. A summary page or report that lists out the amount a client has received in total by funding source. Currently staff need to manually look at each service transaction and sum up the amount. This is prone to errors. It would be best if staff can easily see how much a client has received in a specific funding source. For example, how much HIF or Destination:Home funding they have received in the client's history.

    44 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    6 comments  ·  Services  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Improvement to the Auto Exit Feature - it would be nice to be able to customize which specific activities qualify as keeping a client's enrollment active related to the auto exit feature. For example, we would want "adding a client location" to not count for keeping an enrollment open, but we might want to include a new activity "creating an enrollment level case note" to keep an enrollment active.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?