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Clarity Human Services

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Clarity Human Services

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591 results found

  1. Please consider fixing this flaw in the software:

    Based on the way the screen appears when one opens automated messages, users can easily assume that they can send a response. My understanding is that these messages don’t really land anywhere; they go into some vortex, thought the sender can see a history in their own message inbox. This is confusing. Users cannot or should not respond to “admin admin” however the interface makes it appear that they could reply and some, in fact, have. Some users have thought that responding would generate a message within the current referral page that…

    2 votes

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  2. This year, because of COVID, HUD has allowed communities to pull unsheltered PIT data from HMIS rather than conduct an in-person count. In California, 7 of the 44 CoCs chose to go this route. It would be helpful to have a pre-programmed system-wide report in Clarity to look at enrollments in SSO, SO, and CE programs where the prior living situation is unsheltered. There are other uses for such a report beyond the PIT, such as with identifying individuals for CE or for community-wide by-name lists.

    7 votes

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  3. Usually when I am running a DQX or APR report, I want the report in at least two, if not all three, formats. It's time-consuming to go through and re-select all the options to run the same report in a different format. Thanks!

    27 votes

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    1 comment  ·  Admin →
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  4. For all HUD fields, add the Data Element (DE), Implementation Date (if field is new, date added), Retirement Date (if field is no longer being used, when it was retired).

    Our agency does data sharing, mainly HUD data elements, with other entities. However, we used HUD CSV export document to identify HUD fields which made it difficult to map back to the database fields.

    1 vote

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  5. I would like the different report categories to be listed alphabetically by report name rather than by the code that Bitfocus (or Clarity) assigns the report. It is frustrating to scroll through some of the longer categories (like Administrator Reports) trying to find the title of the report that you want to run. I am constantly missing my titles (probably because I'm scrolling faster than I can read), but if it was alphabetical, I wouldn't have any problem at all.

    1 vote

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  6. Our implementation has multiple CoC's and sometimes we want to pull an APR for more than one CoC but we cannot. It would be helpful to be able to pull reports as System Administrator across the system to include any/all agencies and projects no matter what CoC they are in.

    3 votes

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  7. 2 votes

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  8. The current "Disable Inactive Users" function only applies to when the users have logged in at least one time. Our request is to allow the same functionality for newly created account so that users than never use their account can will be auto-disabled.

    2 votes

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    1 comment  ·  Admin →
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  9. It would be very, very helpful to be able to see the HUD destination at program exit in the program history screen. As of now, we have to click into the program and click over to the exit screen to see this.

    15 votes

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  10. When editing a program and working with the program options in the the right column, (such as bed list or funding), once one of those options is selected you are unable to tell which program you are editing data for. It would be nice if the program title could carry into the screen you are working in within program admin.

    8 votes

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  11. Allow custom fields to be imported in CSV format using the DIT.

    The HUD CSV spec has a file, Custom.csv, for custom fields. That allows the two organizations to collaborate and create rules for importing custom fields. Right now, Bitfocus only allows XML to import custom fields. For us, it would be easier to import our data in CSV format.

    1 vote

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  12. We have a client locations report by service only. We need one by program enrollment as well. Please allow this option as well, either through the same report or a new one. (https://get.clarityhs.help/hc/en-us/articles/115002702248--GNRL-112-Client-Address-Location)

    4 votes

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  13. 1 vote

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    0 comments  ·  Services  ·  Admin →
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  14. Ability to track additional custom data elements per reservation that is specific to the client. This is meant to record additional information such as client’s medication needs, doctor appointments, temperature, contact information, etc). This is meant to be a quick way to keep track of client’s needs that are specific to their slot.

    1 vote

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    0 comments  ·  Services  ·  Admin →
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  15. Allow for the ability to mass-check-in clients. Similar to card reader functionality, we want the ability for a staff person to check in a large number of clients without having to click on the slots one by one and marking them as present. Ideally this would be some sort of check box on each slot with a select all option and then marking the attendance for those selected.

    1 vote

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    0 comments  ·  Services  ·  Admin →
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  16. Add Access Role ID as a field in Looker.

    2 votes

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  17. We are looking forward to be able to have report build in, or shared with us to have analysis on HMIS clarity Data Base frequency accessed and used.

    • What features / pages are users accessing the most? What features / pages are users accessing the least?

    • What are the most commonly-accessed and least commonly-accessed Assessments, Programs, and Services?

    • (I know you mentioned we probably can’t get this data, but I’ll include it here anyway as it is often data that web applications store) What platform is the user accessing HMIS using?

    o Mobile?
     Operating system?
     What browser?
    …

    1 vote

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  18. For any CoC migrating data, adding additional timeframes for cascading data thresholds would be extremely helpful when migrated client data gets associated with the incorrect program (or in our case, also incorrect agency). If the cascading data thresholds were expanded beyond 1 year (365 days), then clients with older enrollment and assessment dates could be easily transferred to the correct agency/program through direct referral, cascading data procedures.

    2 votes

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  19. We use passwords to allow access to some screens.

    Using the userID as live marker will allow us to create constraints that will allow users to access the screen.

    3 votes

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  20. Please allow System Administrators to set Audit Log permissions by role. Agency Managers regularly need to perform data quality checks to see who made what change to a certain field.

    8 votes

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