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Clarity Human Services

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Clarity Human Services

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684 results found

  1. We have noticed data entry issues where a users enters an amount for an income source and then changes the source to "no." The amount continues to exist and is reported in Looker if the source toggle is set to no. Please either prevent the user from changing the source toggle to no without also removing the amount or automatically delete the amount when the source toggle is changed to no.

    4 votes

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    Under Review  ·  1 comment  ·  Admin →
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  2. Creating a Chronic Homeless Live Marker from data entered in the CH core Data Standard fields on enrollment screens such as 3.08 and 3.917, which would allow Admins to do nifty things like include it on CE Assessments or as conditions for Assessment Processors.

    41 votes

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  3. Similar to the way users can embed individual Looks on a public-facing website, a customer would like to embed Looker Dashboards on public-facing websites.

    9 votes

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    2 comments  ·  CE Events  ·  Admin →
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  4. Currently, users don't have the option to add or display their pronouns within Clarity. I'm suggesting that when a new staff account is created there is a field for adding the staff member's pronouns. These pronouns should then be displayed along with the user's name and contact information when they are members of a client's care team.

    1 vote

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    0 comments  ·  Admin →
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  5. It would be very helpful to my org if Looker models that have Client info included a Clients: Date Updated dimension that includes the updated time, as is currently done for the Clients: Date Created Date dimension (Date, Month, Quarter, Time, Week, Year).

    2 votes

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  6. It would be FANTASTIC if we could set up automatic custom notifications to be sent out to the user email or a designated email when an action takes place in HMIS. For example an email is sent to the program director when someone is enrolled in their program. Another example would be an email is sent to the CES team email when someone is entered into outreach and needs an assessment completed. This could bridge some of our process together between platforms and it would take us to the next level!

    3 votes

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    0 comments  ·  Sharing  ·  Admin →
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  7. Adding the ability to associate an entire program to staff on the user account page.

    5 votes

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  8. It would be fantastic if customers could customize the colors of their live and training instances.

    1 vote

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    0 comments  ·  Services  ·  Admin →
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  9. 6 votes

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    0 comments  ·  Services  ·  Admin →
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  10. Our agency is conducting more comprehensive data analytics projects. However, the 5000-row limit makes it extremely slow for our data team to pull data at finer levels of details, such as service notes over the past year. Is there any way we can increase or remove this limit?

    4 votes

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    0 comments  ·  Services  ·  Admin →
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  11. Requesting looker fields for encampment notes & alerts. This is critical functionality for coordination and service planning. Requesting fields to obtain the note/alert content, date created, user creating, expiration.

    1 vote

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    0 comments  ·  Outreach  ·  Admin →
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  12. Currently, it's only possible to turn checkbox and picklist field types into custom filters on the INVENTORY dashboard. With the introduction of the Multi-Select field type, many communities are interested in seeing this field type made available as a custom filter type for the INVENTORY dashboard. This would allow customers to have more dynamic control over how they identify appropriate units and beds for client referrals.

    2 votes

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    0 comments  ·  Inventory  ·  Admin →
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  13. Hello! One thing that came up in a past support ticket was that, if I can't proactively know how many family members will occupy a unit, I was told to just have a larger bed size to prevent needing to change the unit configuration with each new family. This is fine, but does create the issue that the inventory page flags the unit as "available" even when people are currently in it.

    One idea would be to make three categories: available, occupied, and fully occupied. Another idea could be to make a middle category such as available, partially occupied, and…

    2 votes

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    0 comments  ·  Inventory  ·  Admin →
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  14. Allow additional agreements to be added under user policy section of the settings page without modifying the existing agreement.

    1 vote

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  15. As INVENTORY becomes more widely implemented across communities, ability to import INVENTORY information for client records would be helpful.

    1 vote

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    0 comments  ·  Admin →
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  16. We have a lot of different folks on care teams in order to get people housed. Adding people to a care team in Clarity does not mean they will receive notifications about the client's referral and housing status. It would greatly improve coordination of care if people on the care team actually received all notifications regarding the client. That, and /or the option to add more than one Case Manager or Navigator (either by additional field, or changing that field type to a multi-select, or both) so that providers working with clients are kept informed.

    29 votes

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    0 comments  ·  Referrals  ·  Admin →
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  17. Currently only Clarity users can be added as Care Team members. This limits the functionality of the case load feature for agency managers. It would be great to profile/ add a care team member that is not in clarity. An integration of contacts/ care team functionality!

    3 votes

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  18. Hello! Sorry this category doesn't fit - I wasn't able to find the correct one. When there is a family of four or more, the quick shortcut buttons in the lower right corner of the program can be blocked by the help chat button (shown here: https://i.imgur.com/MFVi9pS.png ). Would it be possible to make the chat button something we can drag and drop elsewhere, or possibly move it to another space, so that this doesn't interfere?

    Either way, thank you so much for all that you do!

    1 vote

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    0 comments  ·  Services  ·  Admin →
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  19. Our agencies like it when the clients ID or SS card is uploaded to HMIS. However, this sometimes can be a pain when they do not have a scanner or the means to get that into HMIS.
    Is there any way where if a user has a webcam, they can select the category and file type and take a picture of, for example, a clients drivers license/ID card or Social Security Card and upload that under files for the client?

    3 votes

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  20. Some staff are data entry staff and automatically get assigned as a care team member. I would be great to toggle this OFF so that community members don't attempt to contact data entry staff for care coordination. This is especially true for NBN shelters, as they don't tend to assign case management at the point of enrollment. So, either toggle off at user level if they are data entry only OR toggle off at program if the care team doesn't mean the same thing for a particular program.

    2 votes

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