Clarity Human Services

Clarity Human Services

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  1. Data element 2.02.3 Operating Start Date is labeled on the project setup screen as "Operating Start" and in Looker as "Availability Start."

    1 vote

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  2. We can use Clarity to match clients to programs based on defined criteria. What about matching clients to clients? Communities who look at shared housing as a means to more PH placements (as opposed to single occupancy) might be very interested in functionality that facilitates roommate matching as part of CE processes.

    1 vote

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  3. It would be beneficial, in certain circumstances (temporarily inactive users, etc.), to be able to manually increase our License cap for license types to properly manage and anticipate activation fees when exceeding our cap.

    In our setup, we pass all license fees to participating agencies (license fees and activation fees).

    To give an example:
    Let's say we have 100 licenses, 100 are in use and active. 5 users go on leave temporarily for a few months and are inactivated. We are then at 95/100 active licenses.

    Let's say we train 2 users bringing us to 97/100. All 5 users come…

    2 votes

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  4. Extend the XML schema to include Notes, Contacts, Appointments and Locations.

    2 votes

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  5. Add the option on the [STFF-103] User Active Caseload report to multi-select user names

    2 votes

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  6. 1 vote

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  7. 1 vote

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  8. At this time, we can add new Referral notes or we can delete them, but we cannot edit. Customer would like the ability to edit referral notes.

    1 vote

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  9. 1 vote

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  10. It appears based on the help articles that fields must be set up on the program enrollment screen to be eligible to be chart fields. It would be helpful to set additional fields that are in program assessments as chart fields as well.

    https://get.clarityhs.help/hc/en-us/articles/115002548647-Program-Setup-Charts

    1 vote

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  11. Please improve the functionality of the Availability Listing section. Specifically, give users the ability to edit the (poorly named) "additional notes" field, where we list the most distinguishing information about a unit -- address, Unit or Apt. # or a letter. While these listings get IDs within looker, front end users don't have access to that.

    Very often with our units at a YMCA or YWCA, the specific unit for the referral gets changed to a different number. Since it cannot be edited once a match has been made, it becomes enormously confusing for all the CE partners to keep…

    1 vote

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  12. 1 vote

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  13. We would like to be able to schedule the Assessment Details report (with certain parameters) in order to get our custom fields out. This would help with the issue of having to publish each individual field to Looker and then building each individual field to a custom report, then scheduling that.

    1 vote

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  14. 2 votes

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  15. Currently, prior_residence is collected for adults and shows null for children when queried in Looker. This dimension would help with reporting for PIT and funding.

    1 vote

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  16. Update [GNRL-400] Program Linked Service Review to include the fields below;

    added date: The date the service was added in HMIS
    user added: The user who added the service in HMIS

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  17. We use alerts for suspension of services. Once the duration of the suspension has been reached, there is often a need for approval (from a director, etc.) before the suspension is cleared. Having alerts expire completely at their expiration date creates a risk for the agency. We need a way to require a checkbox for someone to approve them.

    1 vote

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  18. Allow User Policy Enforcement to be established for each CoC so each CoC in a multi-CoC instance can establish its own User Policy.

    4 votes

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  19. This is two requests:
    Clearer descriptions of current sharing settings
    More flexibility than current sharing settings allow

    2 votes

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  20. We've gotten a lot of confusion on the history tab with the "start date" and "end date". Some of our assessments have fields that relate to start and end date fields, so seeing the assessment date as the "end date" is very confusing to staff. Please consider adding an "assessment date" column and keeping start and end date blank for assessments.

    1 vote

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