Clarity Human Services

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Clarity Human Services

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  1. User Dashboard that summarizes their caseload.

    For example: How many and what HUD required fields are not entered correctly/missing, clients without services, notes, CLSAs, missing Annual Assessments, Housing dates not entered within enrollment timeframe, client just turned 18 and needs updating, etc... Any data points where logic is being violated this dashboard would provide a summary of where their caseload stands and has quick links to jump to make those corrections/updates.

    1 vote

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  2. Reducing/eliminating overlapping enrollments is a high priority for HUD that does not align well with on the ground agency/program/user incentives. For a variety of reasons some people move frequently between night by night shelters (NbN) or family and single shelters but there is little internal reason for agencies to closely monitor other stays and especially when using the attendance module no easy way to know a guest may have spent a night elsewhere. A program level auto-exit option from NbN shelters when an overlapping NbN shelter or Housing move in date is created would be a significant improvement that would…

    1 vote

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  3. I would like the different report categories to be listed alphabetically by report name rather than by the code that Bitfocus (or Clarity) assigns the report. It is frustrating to scroll through some of the longer categories (like Administrator Reports) trying to find the title of the report that you want to run. I am constantly missing my titles (probably because I'm scrolling faster than I can read), but if it was alphabetical, I wouldn't have any problem at all.

    1 vote

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  4. Our implementation has multiple CoC's and sometimes we want to pull an APR for more than one CoC but we cannot. It would be helpful to be able to pull reports as System Administrator across the system to include any/all agencies and projects no matter what CoC they are in.

    3 votes

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  5. 2 votes

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  6. When a Navigator is assigned in the Community Queue, it will help tremendously if the Navigator receives an email to know she/he has been assigned a new client. This will avoid having to do an extra step of having to email the Navigator.

    1 vote

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  7. An access right that allows the "Private" toggles to be visible or hidden depending on a user's access role would be very helpful.

    2 votes

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  8. When creating an admin Access role (or any), users must individually check all rights options.

    Idea: Add a "Select All" Option at the top of the "Rights" Section, where a user has the ability to select all options at once.

    3 votes

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  9. The Error fields for HMIS Data Elements in the DQ model are a black box for CoCs and end users. No documentation of these fields exists to explain to users what values the fields in this model can take (what errors the fields are looking for) or the conditions that must be met for the field to flag enrollments as an error. Looker oriented end users ask questions about these fields, and would benefit from more thorough database documentation.

    1 vote

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  10. Usually when I am running a DQX or APR report, I want the report in at least two, if not all three, formats. It's time-consuming to go through and re-select all the options to run the same report in a different format. Thanks!

    23 votes

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  11. For "Enterprise" users, we can choose exactly what permissions our users have for each tab in the client profile and enrollment pages. For the Agency Manager's "Manage" module, you get it all with no limits. Two examples: 1) We would like to be able to assign an Agency Manager that is not allowed to edit programs. 2) We would like an Agency Manager that can add/edit Services and add/edit Accounts, but nothing else.

    7 votes

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  12. Related to the existing idea advocating for 4.20 Coordinated Entry Events to be Service based Events instead of Inferred Events, (https://ideas.bitfocus.com/forums/930328-clarity-human-services/suggestions/43917810-provide-access-to-data-element-4-20-response-categ), there is an additional need related to how the 'Prioritization Status' associated with 4.19 Coordinated Entry Assessments is captured within Clarity.

    Currently, the only way to capture that a client has been 'Placed on prioritization list' (4.19_7.1) is if the Coordinated Entry Assessment associated with the client is placed on a Community Queue. For communities that choose to take advantage of the CQ functionality offered by Clarity, this works well, but for communities who choose not to…

    1 vote

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  13. Allow custom fields to be imported in CSV format using the DIT.

    The HUD CSV spec has a file, Custom.csv, for custom fields. That allows the two organizations to collaborate and create rules for importing custom fields. Right now, Bitfocus only allows XML to import custom fields. For us, it would be easier to import our data in CSV format.

    1 vote

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  14. It would be helpful to have active enrollments displayed in the search results.

    4 votes

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  15. We need a profile screen report that would pull all services, custom assessments, and enrollments. This is necessary to comply with legal requests.

    5 votes

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  16. Can we create the ability to add a signature box to the assessments screens.

    3 votes

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  17. This includes being able to scan a client card to assign them to a reservation, as well as scanning the card to mark the client as present. For marking attendance, this should be set up in a way that allows a provider to continuously scan cards to mark attendance without having to change pages or click between clients. The goal is to use cards to increase the efficiency of the process and reduce time spent clicking on reservation slots.

    1 vote

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  18. Link the reservation features with the new Inventory platform. These two functionalities should be closely integrated so that providers can reserve clients to specific rooms/slots/beds, mark attendance, and allow for reporting on how clients are tied to programs and funding sources in the Inventory setup.

    1 vote

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  19. 1 vote

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  20. Ability to track additional custom data elements per reservation that is specific to the client. This is meant to record additional information such as client’s medication needs, doctor appointments, temperature, contact information, etc). This is meant to be a quick way to keep track of client’s needs that are specific to their slot.

    1 vote

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