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Clarity Human Services

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Clarity Human Services

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409 results found

  1. Under funding source/grant activity there is no ability to delete. This is an issue if we make an entry in error and need to correct something that was entered previously. Currently you can add an end date, but this doesn't help if something was entered in error, incorrect data is reflected instead of being able to be removed.

    16 votes

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    0 comments  ·  Funding  ·  Admin →
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  2. Allow the list of events to be manually sort. (change the order they display)

    3 votes

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    0 comments  ·  CE Events  ·  Admin →
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  3. Often a case manager's workflow requires navigating to several screens to capture all required data (client profile, program enrollment, assessment, contact, location, etc). It would be helpful if a workflow prompt could be added at the bottom of each screen with a link to the next required screen for a particular program workflow.

    1 vote

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  4. In the system currently, if one has questions about a particular page, they need to open another browser tab and navigate to the Bitfocus Help Center. Once there, they need to hope they are using the correct search terms to find the information they are looking for.

    My suggestion is to have a link on each Clarity page that would take you directly to the relevant Help page(s) for additional information.

    Example:
    - On the ADD A NEW PROGRAM page > Link that would take you to How To Set Up A Program: Detailed Instructions (https://help.bitfocus.com/how-to-set-up-a-program-detailed-instructions)
    - On…

    2 votes

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  5. When a new agency is created, it is automatically created as an "Active" agency. When communities are transitioning Clarity, they may be at their active agency limit, but need to create an inactive agency to receive historical data from their legacy HMIS. This action will currently trigger automatic billing for the agency license, even though it will be inactive and should not be billed.

    Admins should be able to indicate whether an agency is Active or Inactive at the time the agency is created.

    For the same reason, it may be good to also allow admins to select the type…

    1 vote

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  6. Currently when an outreach worker adds a geolocation in for a client, whether through the outreach map, location tab, or CLS, reporting only shows the date that it was entered, not the date that the outreach location actually is. For example, if a client's actual location date was 7/25/23 but the worker enters it on 7/27/23, reporting for the Geolocation Added Date field will only display 7/27/23, which isn't really helpful.

    1 vote

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    0 comments  ·  Outreach  ·  Admin →
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  7. It would be helpful to be able to display more comprehensive history of housing program referrals in looks (i.e. history of programs a household was denied from and the reason).

    1 vote

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  8. State of California No Place Like Home funding requires reporting on current AMI levels, as of the reporting date.

    Currently, this is only available tor the Entry Screen

    1 vote

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  9. We need a case management plan (it could be a custom assessment) that has the ability to individually print so that we can provide it to the client. Preferably they could also sign it. Unfortunately the custom forms does not provide as many features as the custom assessments or that could be a good solution.

    3 votes

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    0 comments  ·  Services  ·  Admin →
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  10. I would love the idea to be able to edit service categories, similar to how we can edit note categories in the system.

    2 votes

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    0 comments  ·  Services  ·  Admin →
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  11. If a client has a public alert it would beneficial to have the alert icon show up in the outreach module (same place as housed status).

    2 votes

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    0 comments  ·  Outreach  ·  Admin →
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  12. There should be the ability for sites to pull and/or builds reports on the audit logs. Sites that have multiple CoCs or States in one system, actually really any site, need to be able to monitor the security of the data and the Audit Logs are the best way to do this.

    1 vote

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  13. On the Inventory Dashboard, under the Status section on Display Cards, Active statuses currently show as Blue; Inactive and Offline statuses, by contrast, are grayed out---even when an Inactive/Offline status is the current status. It would be helpful if all statuses were the same color and none were grayed out, so that end users are able to focus on what the most recent status truly is by its order in the list.

    7 votes

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    0 comments  ·  Inventory  ·  Admin →
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  14. It would be really helpful if we could add buttons that either act as hyperlinks, or just hyperlinks in the form of text on custom screens that could direct users to other screens or even important reference documentation (like HUD documents for example).

    1 vote

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  15. Right now, assessments cannot be locked by access roles in such a way that someone can edit their own work but not others; it's currently set as either they can edit everyone in the agency, any agency, or not at all. We have some situations where it's helpful to allow our staff to revise things, but revising someone else's work (even accidentally) can cause issues. This, compiled with the issue where assessments can't quickly display who wrote them originally, leaves a lot of margin of error where colleagues could edit someone else's work either by mistake or (in grave scenarios)…

    2 votes

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    0 comments  ·  Services  ·  Admin →
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  16. Allowing providers to assign units at the acceptance of referrals will minimize the administrative burden of connecting an enrollment to the specific unit after enrollment completion. This is particularly helpful in emergency shelters.

    8 votes

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    0 comments  ·  Inventory  ·  Admin →
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  17. Customer is looking for a way to pull daily bed utilization percentages from Looker. We can pull weekly percentages or use a Pentaho report to get daily utilization numbers but not percentages.

    3 votes

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  18. Link Community Queues to active enrollments in Coordinated Entry. Link it so when someone is exited from the Coordinated Entry project (both manual and auto) that they are automatically removed from any queues. This means that everyone on a queue is active in coordinated entry.

    2 votes

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  19. I have a staff member whose name has a é in it, but when I entered this to create a staff account it autocorrected to a ? mark. Would it be possible to add letters with accents to the acceptable characters for staff names? Thank you!

    2 votes

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    1 comment  ·  Admin →
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  20. Users should have the ability to create a custom notification, for example to alert them when an assessment is due or coming due. This could be similar to the notification for Annual Assessments, except able to be used with any assessment, even custom assessments

    9 votes

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