65 results found
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Bulk Delete/Mark as Read Clarity Messages
Add functionality to bulk delete or mark all as read for Clarity messages. Some of our users have hundreds of message notifications of referrals because of our recent CES migration, and they would like a quick way to clear them out.
53 votes -
Ability to Edit/Backdate Referrals
In order to clean up our Coordinated Entry and Community Queue data, we sometimes need to re-enter/edit/backdate referrals. Our COC analyzes metrics like time between referral date to housing, referral date to program entry, etc. and applying the current system date when adding a referral isn't always accurate.
43 votes -
Type dates in Report Date Range
It would be great if we could type in the dates for reports instead of selecting from the calendar.
43 votes -
Increase Uploaded File Size Limit
Currently, the max allowed file size for upload is 4 MB (4112 KB). Is it possible to increase the file size for upload to 7MB? We have a few providers that are attempting to go paperless and require to upload large files.
33 votes -
Quality Assurance: Chronological Date Entry Logic
Users at times enter in start dates that occur after the exit date or vise versa. Similarly, users enter Housing Move-in date that may be outside the enrollment (before start date or after exit date).
While there are canned reports ([DQXX-121] Project Start Date > Project Exit Date, [GNRL-106] Program Roster), a pro-active approach would be better.
Also, include logic that detects if enrollment dates are future dated and either generate an alert or possibly and this as "On/Off" switch for system admins to manage.
29 votes -
Provide Access to Data Element 4.20 Response Categories for direct data entry
To accommodate data standards compliance, please provide access to response categories 10-15 for data element 4.20 (CE Event: Referral Events) for direct data entry for communities who utilize Clarity for client profile and case management but whose assessment, matching, and referral solutions are external to the Clarity software and who are not in need of the add-on module of Community Queue.
26 votesThank you for your feedback. A feature or update related to this item has been released.
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Different Color for Training Site
It would be very helpful for my users if our training site had a very different color scheme from our live site. That would help prevent accidental entry of real data in the training site.
26 votesWe've implemented this idea on training sites. How'd we do? Please let us know!
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Notes Preview - Quick View of Case Notes
End users have provided a lot of feedback in our implementation about reading through case notes in Clarity. They find it time consuming to open each individual case note to read the notes, or to run the "Case Notes" report on the Client Profile.
It would be very helpful to have a pop up window that displays the note details when you hover over the case note. This would be similar to the way Referral notes are set up; if you hover over the "comment" icon for the Referral on the history tab, a pop up window appears and displays…
24 votes -
Add Quick View "Hover" Functionality to CE Events
Events don’t appear in the History tab with the quick view "hover" functionality that services have. This functionality allows a user to save time when reviewing client history by hovering over the speech bubble icon to see the service note rather than clicking into each service one by one to review.
For users who now use the Events tab to track the bulk of their client work, this quick view functionality has been lost, and as a result, their work to review client history has inadvertently been made more time-consuming and challenging.
Given that Events behave similarly to Services in…
23 votes -
New accounts - 24-hour sign-in deadline
Since we provide 24/7 services, many of our emergency shelter staff work inconsistent, relief, or weekend schedules. This makes the requirement that new staff log in within 24 hours of their account being made often impractical. This results in a ton of back-and-forth and frustrations. It would be very, very helpful to be able to create exceptions to this policy.
18 votesThank you for your feedback. A feature or update related to this item has been released.
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Request to add Sexual Orientation Data Element in OUTS-106 and OUTS-108 reports
Submitting on behalf of the customer. The customer is requesting to add a Sexual Orientation Data Element to OUTS-106 and OUTS-108 reports.
https://help.bitfocus.com/outs-106-client-demographics-report
16 votesHello,
Thank you for submitting this UserVoice Idea - this update has been implemented into the [OUTS-106(-AD)] Client Demographics [Program-Based] Report and the [OUTS-108(-AD)] CE Demographics Report. These updates will be released on Monday, October 7th!
Have a wonderful day!
Lauren Bianchi
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Add Foreign Countries to Geolocation
While geolocation was made available by way of the Outreach module, it could other valuable uses. Communities are experiencing crises related to migrant populations and the collection of geolocation data related to this can be very informative.
16 votes -
Audit Log for Referrals
Audit Log for Referrals
15 votesThank you for your feedback. A feature or update related to this item has been released.
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Service funding sources limited to program funding sources
Limit the funding dropdown on the service tab (under program enrollments) to list only the funding sources currently tied to the program. Currently, it lists all funding sources set up for the agency, which can lead to data quality issues if the user chooses a funding source that the program does not have. The list should be limited to the sources tied to the program in the setup.
15 votesThank you for your feedback. A feature or update related to this item has been released.
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System Performance Measure 4 is programmed incorrectly
HUD's specs for SPM 4 included CoC funded Safe Havens in project types but did not include the Safe Haven funding source in their list of funding sources. I noticed the error in both the Looker fields and Pentaho reports in Clarity. I submitted an AAQ where HUD responded that it was a mistake in the specs and that CoC-funded Safe Havens were supposed to be included. They said that they would update it in the next release of the specs. BitFocus Data Services team was made aware of the problem but they said they will not update the programming…
10 votesBoth Looker and the canned Pentaho SPM reports have been updated to include funding source 6 HUD: CoC – Safe Haven for Measure 4. HUD acknowledged the typo via an AAQ and will be updating the specifications at a later date as a timeline associated with the update has not yet been provided.
For more information about Pentaho and Looker releases, please review the following articles:
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Record Partial SSN
With the updated FY2024 Data Dictionary, HUD now allows and prefers tracking of partial SSN, exactly the last 4 digits. However, currently in Clarity, to record these 4 digits you have to put 0's in the other fields which makes it look like a complete but bad SSN. Clarity should allow for the tracking of partial SSN without filling out the other fields.
9 votes -
Agency (versus System) Level CE APR and other HUD Reports
Current CE APR is a System Administrator level report and parameters only allow for full system output. Although that is the overall purpose of the report to HUD, customers would like the ability to run this report at the agency level. If the current CE APR is made available to a non Sys Admin, they will get report content that does not follow sharing restrictions in the same way that other reports do. Customers would also like agency level reporting for any other key HUD reports.
8 votesThe agency-level CE APR report was released today to all instances. This report is available in the HUD Reports section of the Report Library.
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Manage Module needs specific access role permissions
For "Enterprise" users, we can choose exactly what permissions our users have for each tab in the client profile and enrollment pages. For the Agency Manager's "Manage" module, you get it all with no limits. Two examples: 1) We would like to be able to assign an Agency Manager that is not allowed to edit programs. 2) We would like an Agency Manager that can add/edit Services and add/edit Accounts, but nothing else.
8 votes -
GNRL-104 breakdown by programs
Add a breakdown by programs to the GNRL-104 Service Summary report
7 votes -
More Inclusive Primary Language Options
The Core field Primary_Language seems to be rather "Euro-centric” which is counter to many customers' goals around equity and inclusion. Can this be modified to be more inclusive?
7 votesIn December 2021, we updated the picklist options for the core field "Primary Language" (field data name = “primary_language”) to include 50 additional languages. We chose to populate the list with the same languages that the U.S. Census Bureau prints their forms. These options are listed in alphabetical order, except for “English” at the top of the list.
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