53 results found
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Ability to Edit/Backdate Referrals
In order to clean up our Coordinated Entry and Community Queue data, we sometimes need to re-enter/edit/backdate referrals. Our COC analyzes metrics like time between referral date to housing, referral date to program entry, etc. and applying the current system date when adding a referral isn't always accurate.
43 votes -
Provide Access to Data Element 4.20 Response Categories for direct data entry
To accommodate data standards compliance, please provide access to response categories 10-15 for data element 4.20 (CE Event: Referral Events) for direct data entry for communities who utilize Clarity for client profile and case management but whose assessment, matching, and referral solutions are external to the Clarity software and who are not in need of the add-on module of Community Queue.
26 votesThank you for your feedback. A feature or update related to this item has been released.
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Different Color for Training Site
It would be very helpful for my users if our training site had a very different color scheme from our live site. That would help prevent accidental entry of real data in the training site.
26 votesWe've implemented this idea on training sites. How'd we do? Please let us know!
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New accounts - 24-hour sign-in deadline
Since we provide 24/7 services, many of our emergency shelter staff work inconsistent, relief, or weekend schedules. This makes the requirement that new staff log in within 24 hours of their account being made often impractical. This results in a ton of back-and-forth and frustrations. It would be very, very helpful to be able to create exceptions to this policy.
18 votesThank you for your feedback. A feature or update related to this item has been released.
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Audit Log for Referrals
Audit Log for Referrals
15 votesThank you for your feedback. A feature or update related to this item has been released.
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Service funding sources limited to program funding sources
Limit the funding dropdown on the service tab (under program enrollments) to list only the funding sources currently tied to the program. Currently, it lists all funding sources set up for the agency, which can lead to data quality issues if the user chooses a funding source that the program does not have. The list should be limited to the sources tied to the program in the setup.
15 votesThank you for your feedback. A feature or update related to this item has been released.
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System Performance Measure 4 is programmed incorrectly
HUD's specs for SPM 4 included CoC funded Safe Havens in project types but did not include the Safe Haven funding source in their list of funding sources. I noticed the error in both the Looker fields and Pentaho reports in Clarity. I submitted an AAQ where HUD responded that it was a mistake in the specs and that CoC-funded Safe Havens were supposed to be included. They said that they would update it in the next release of the specs. BitFocus Data Services team was made aware of the problem but they said they will not update the programming…
10 votesBoth Looker and the canned Pentaho SPM reports have been updated to include funding source 6 HUD: CoC – Safe Haven for Measure 4. HUD acknowledged the typo via an AAQ and will be updating the specifications at a later date as a timeline associated with the update has not yet been provided.
For more information about Pentaho and Looker releases, please review the following articles:
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Agency (versus System) Level CE APR and other HUD Reports
Current CE APR is a System Administrator level report and parameters only allow for full system output. Although that is the overall purpose of the report to HUD, customers would like the ability to run this report at the agency level. If the current CE APR is made available to a non Sys Admin, they will get report content that does not follow sharing restrictions in the same way that other reports do. Customers would also like agency level reporting for any other key HUD reports.
8 votesThe agency-level CE APR report was released today to all instances. This report is available in the HUD Reports section of the Report Library.
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GNRL-104 breakdown by programs
Add a breakdown by programs to the GNRL-104 Service Summary report
7 votes -
More Inclusive Primary Language Options
The Core field Primary_Language seems to be rather "Euro-centric” which is counter to many customers' goals around equity and inclusion. Can this be modified to be more inclusive?
7 votesIn December 2021, we updated the picklist options for the core field "Primary Language" (field data name = “primary_language”) to include 50 additional languages. We chose to populate the list with the same languages that the U.S. Census Bureau prints their forms. These options are listed in alphabetical order, except for “English” at the top of the list.
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Can the Geocode field on the Site setup page be set to hard required so that you cannot save a site without a geocode
Can the Geocode field on the Site setup page be set to hard required so that you cannot save a site without a geocode.
7 votesThank you for your feedback. A feature or update related to this item has been released.
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Project Names to the Housing Census Report
Add project names to Housing Census Report
6 votesThank you for submitting this feedback. Updates to the report were made and released in March 2023.
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Make a copy of Assessment Processors
The ability to make a copy of Assessment Processors like you can make a copy of screens would make the process of creating custom Assessments much easier. This idea submitted to me by the Mid-Florida Homeless Coalition.
6 votesThank you for your feedback. A feature or update related to this item has been released.
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'Time Added' for Services in Looker
System admins have the ability to see the time a service item was added to Clarity by manually checking the associated audit log. It would be great to have a 'Time Added' dimension in Looker for checking multiple service items at once.
5 votesThank you for submitting your idea. This has been completed and released in June. Please see our release notes for more information. https://help.bitfocus.com/6/20/2022-release-notes
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Please Add RHY fields: Employment Status, Dental Health Status, School Status, to the 'Status Update Screen' and 'Followup Screen'
As of now the RHY fields:
Employment Status, Dental Health Status, School Status, are collected on the 'Entry Screen' and 'Update/Exit Screen'.
Please add these fields to the 'Status Update Screen' and 'Followup Screen'.
The 'Status Update Screen' and 'Followup Screen': contain 'Mental Health Status', but not 'Dental Health Status'. Both Screens have 'Employment Type', and 'Employed: Why not' but don't have 'Employment Status'.
5 votes -
5 votes
The ability to turn cascading on/off at the field level has been released with the October 2021 Feature Updates.
More information is available in two Help Center articles:
The October 2021 feature release notes (within the Housing Move-In Date Logic update):
https://get.clarityhs.help/hc/en-us/articles/4408090581015-Clarity-Human-Services-October-2021-Feature-UpdatesThe Screen Field Editor Overview (“Disable Data Cascade”:
https://get.clarityhs.help/hc/en-us/articles/115000444347-Screen-Field-Editor-Overview -
Units default to offline after exit
Customers have shared that they would prefer that units default to offline when a client is exited from a unit. They have concerns about units defaulting to available because it may need to be cleaned or may need maintenance before becoming available.
However, it may be beneficial for units to become available immediately for programs like shelters where beds turnover quickly.
The recommendation is to have a setting for each building indicating if for that building units should default to offline or available when clients are exited.
4 votesThank you for your feedback. A feature or update related to this item has been released.
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Adapting HUD's System Performance Measures to become Agency/Program Performance Measures
Communities have expressed a desire to re-purpose some HUD System Performance Measures as performance measures at the Agency and/or Program level.
It would be great if Bitfocus would make changes to the System Performance Measures in Looker to facilitate the creation of these new, local performance measures.
4 votesThe Program Performance dashboard has been released. For more information about the dashboard, please review the help center article. Thank you for submitting your insight!
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Enhance Attendance Services list to allow for searching for specific services and see what program each is tied to
The list of attendance services is very large in our community, often resulting in 50+ pages of services. When in the attendance module to select a service to view, we’d like the following enhancements:
Add a search box to allow the user to easily locate the service they want to work with. This should mainly be a search based on service name, but also allow for an advanced search on type (attendance or reservation), program linked with, or service category.
Add a column to the view that shows which program the service is linked with.4 votesThank you for your feedback. A feature or update related to this item has been released.
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Add Head of Households only filter to [GNRL-106] Program Roster
I have a suggestion for the '[GNRL-106] Program Roster' report.
It would be extremely helpful if there were a filter added to the report that allowed you to either run the roster for either all clients (as it current runs in our CoC), or to ONLY display assigned heads of household within the program. This would really help several of my programs utilize the report in the way they need to without having to manually remove dependents.
4 votes[GNRL-106] Program Roster has been updated to ensure the date format within the report can be sorted chronologically. The Program Roster article has been updated to include troubleshooting tips and tricks to ensure sorting in Excel is as expected. In addition to this update, the report has been updated to include an HoH filter prompt and bolded HoH formatting to quickly identify clients that are HoH or Household members.
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