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Clarity Human Services

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Clarity Human Services

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52 results found

  1. Make a report that allows automatic upload for the System Performance Measures into HDX. HDX does allow this; we just need a CSV file to make it work.

    2 votes

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    2 comments  ·  Funding  ·  Admin →
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  2. HUD's specs for SPM 4 included CoC funded Safe Havens in project types but did not include the Safe Haven funding source in their list of funding sources. I noticed the error in both the Looker fields and Pentaho reports in Clarity. I submitted an AAQ where HUD responded that it was a mistake in the specs and that CoC-funded Safe Havens were supposed to be included. They said that they would update it in the next release of the specs. BitFocus Data Services team was made aware of the problem but they said they will not update the programming…

    10 votes

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    1 comment  ·  Admin →
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    Both Looker and the canned Pentaho SPM reports have been updated to include funding source 6 HUD: CoC – Safe Haven for Measure 4. HUD acknowledged the typo via an AAQ and will be updating the specifications at a later date as a timeline associated with the update has not yet been provided. 

    For more information about Pentaho and Looker releases, please review the following articles: 

  3. Please add links to the client's profile screen

    1 vote

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    Thank you for submitting this idea to uservoice to improve the [STFF-103] User Active Caseload report! This update has been implemented and is available for all instances. 

    Have a wonderful day, 

    Lauren Bianchi 

  4. Add project names to Housing Census Report

    6 votes

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  5. Add a dimension to Client Model to return the last CE Event Date. It's quite ugly, if not possible to calculated the last CE Event Date.

    2 votes

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    1 comment  ·  CE Events  ·  Admin →
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  6. Many local partners are willing to accept an ID from HMIS, but only if it has the date of birth. Adding the DOB to the ID card would go a long way towards making the ID more useful for our clients.

    Thanks!

    1 vote

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    1 comment  ·  Admin →
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  7. Audit Log for Referrals

    15 votes

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    Completed  ·  Danielle Robadey responded

    Thank you for your feedback. A feature or update related to this item has been released.

  8. Current CE APR is a System Administrator level report and parameters only allow for full system output. Although that is the overall purpose of the report to HUD, customers would like the ability to run this report at the agency level. If the current CE APR is made available to a non Sys Admin, they will get report content that does not follow sharing restrictions in the same way that other reports do. Customers would also like agency level reporting for any other key HUD reports.

    8 votes

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  9. We have added several custom fields to the Encampment screen to allow us to track information not included on the Default Encampment Screen. However, when trying to view the data we've collected in Looker, none of the custom fields are available to be added.

    2 votes

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    1 comment  ·  Outreach  ·  Admin →
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  10. Add a breakdown by programs to the GNRL-104 Service Summary report

    7 votes

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    1 comment  ·  Admin →
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  11. Customers have shared that they would prefer that units default to offline when a client is exited from a unit. They have concerns about units defaulting to available because it may need to be cleaned or may need maintenance before becoming available.

    However, it may be beneficial for units to become available immediately for programs like shelters where beds turnover quickly.

    The recommendation is to have a setting for each building indicating if for that building units should default to offline or available when clients are exited.

    4 votes

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    0 comments  ·  Inventory  ·  Admin →
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    Completed  ·  Danielle Robadey responded

    Thank you for your feedback. A feature or update related to this item has been released.

  12. When using the “Add Connection” for a pending referral, the drop-down box of programs includes active and inactive enrollments. This causes confusion for the user when the client has been enrolled multiple times in the same program of which to choose, and often the wrong enrollment is selected. Would it be possible to include start and exit dates or only include active enrollments in the “Add Connection” drop down?

    2 votes

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    Completed  ·  Danielle Robadey responded

    Thank you for your feedback. A feature or update related to this item has been released.

  13. It would be very helpful to display prominently the name of the City or continuum on the log-in page. We have agencies that access multiple Clarity systems (Los Angeles, Long Beach, Orange County) and the log-in page all look exactly the same.

    3 votes

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    1 comment  ·  Admin →
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    Completed  ·  Danielle Robadey responded

    Thank you for your feedback. A feature or update related to this item has been released.

  14. I would love to see a place on the profile page to capture a client's 'nickname' or street name' and have that be searchable.

    especially for street outreach purposed, clients will often be hesitant to provide their 'government name' but will provide their 'aka/nickname/street name'.

    3 votes

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    Completed  ·  Danielle Robadey responded

    Thank you for your feedback. This functionality is already a part of Clarity Human Services via the "Alias" field that can be added to profile screens. If you have any additional questions, please feel free to contact support@bitfocus.com.

  15. Please add the action for making an enrollment private to the audit log.

    3 votes

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    Completed  ·  Danielle Robadey responded

    Thank you for your feedback. A feature or update related to this item has been released.

  16. To accommodate data standards compliance, please provide access to response categories 10-15 for data element 4.20 (CE Event: Referral Events) for direct data entry for communities who utilize Clarity for client profile and case management but whose assessment, matching, and referral solutions are external to the Clarity software and who are not in need of the add-on module of Community Queue.

    26 votes

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    Completed  ·  Danielle Robadey responded

    Thank you for your feedback. A feature or update related to this item has been released.

  17. Communities have expressed a desire to re-purpose some HUD System Performance Measures as performance measures at the Agency and/or Program level.

    It would be great if Bitfocus would make changes to the System Performance Measures in Looker to facilitate the creation of these new, local performance measures.

    4 votes

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    1 comment  ·  Admin →
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  18. Include Funding Code, expense amounts and dates, and Service notes in the first excel sheet of the report.

    3 votes

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    0 comments  ·  Services  ·  Admin →
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    Thank you for your feedback. This functionality is already a part of Clarity Human Services or a service that is offered by Bitfocus.Funding code and service notes are not coded into the report, but this information can be located within [EXPS-101] Funding Source Financial Detail, [EXPS-102] Service Expense Review, and [EXPS-103] Program Funding Source Financial Detail. If you have any additional questions, please feel free to contact support@bitfocus.com.

  19. Limit the funding dropdown on the service tab (under program enrollments) to list only the funding sources currently tied to the program. Currently, it lists all funding sources set up for the agency, which can lead to data quality issues if the user chooses a funding source that the program does not have. The list should be limited to the sources tied to the program in the setup.

    15 votes

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    0 comments  ·  Funding  ·  Admin →
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    Completed  ·  Danielle Robadey responded

    Thank you for your feedback. A feature or update related to this item has been released.

  20. Implement support for organizations utilizing SSO (SAML, OAuth, OpenID). This would be a great help in securing and managing access.

    1 vote

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    1 comment  ·  Services  ·  Admin →
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    Completed  ·  Danielle Robadey responded

    Thank you for your feedback. A feature or update related to this item has been released.

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