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Clarity Human Services

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Clarity Human Services

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  1. Submitting on behalf of the customer. The customer is requesting to add a Sexual Orientation Data Element to OUTS-106 and OUTS-108 reports.

    https://help.bitfocus.com/outs-106-client-demographics-report

    https://help.bitfocus.com/outs-108-ce-demographics-report

    16 votes

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    Hello,


    Thank you for submitting this UserVoice Idea - this update has been implemented into the [OUTS-106(-AD)] Client Demographics [Program-Based] Report and the [OUTS-108(-AD)] CE Demographics Report. These updates will be released on Monday, October 7th!


    October Pentaho Release Notes


    Have a wonderful day!

    Lauren Bianchi

  2. Typically if there is data in Clarity Human Services, we expect to be able to report on it using Looker. There are some fields that are not exposed for reporting purposes. Two examples that we would like to have exposed in the Program Descriptor model are the 'Navigation Profile' field or the 'Primary Coordinated Entry Group' field. These are found on the Agency Overview screen.

    1 vote

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  3. While geolocation was made available by way of the Outreach module, it could other valuable uses. Communities are experiencing crises related to migrant populations and the collection of geolocation data related to this can be very informative.

    16 votes

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    Completed  ·  6 comments  ·  Outreach  ·  Admin →
  4. With the updated FY2024 Data Dictionary, HUD now allows and prefers tracking of partial SSN, exactly the last 4 digits. However, currently in Clarity, to record these 4 digits you have to put 0's in the other fields which makes it look like a complete but bad SSN. Clarity should allow for the tracking of partial SSN without filling out the other fields.

    9 votes

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    Completed  ·  2 comments  ·  Admin →
  5. Please add links to the client's profile screen

    1 vote

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    Thank you for submitting this idea to uservoice to improve the [STFF-103] User Active Caseload report! This update has been implemented and is available for all instances. 

    Have a wonderful day, 

    Lauren Bianchi 

  6. Many local partners are willing to accept an ID from HMIS, but only if it has the date of birth. Adding the DOB to the ID card would go a long way towards making the ID more useful for our clients.

    Thanks!

    1 vote

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    1 comment  ·  Admin →
  7. Make a report that allows automatic upload for the System Performance Measures into HDX. HDX does allow this; we just need a CSV file to make it work.

    2 votes

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    2 comments  ·  Funding  ·  Admin →
  8. Add a dimension to Client Model to return the last CE Event Date. It's quite ugly, if not possible to calculated the last CE Event Date.

    2 votes

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    1 comment  ·  CE Events  ·  Admin →
  9. We have added several custom fields to the Encampment screen to allow us to track information not included on the Default Encampment Screen. However, when trying to view the data we've collected in Looker, none of the custom fields are available to be added.

    2 votes

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    1 comment  ·  Outreach  ·  Admin →
  10. Events don’t appear in the History tab with the quick view "hover" functionality that services have. This functionality allows a user to save time when reviewing client history by hovering over the speech bubble icon to see the service note rather than clicking into each service one by one to review.

    For users who now use the Events tab to track the bulk of their client work, this quick view functionality has been lost, and as a result, their work to review client history has inadvertently been made more time-consuming and challenging.

    Given that Events behave similarly to Services in…

    23 votes

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    Completed  ·  1 comment  ·  CE Events  ·  Admin →
  11. When using the “Add Connection” for a pending referral, the drop-down box of programs includes active and inactive enrollments. This causes confusion for the user when the client has been enrolled multiple times in the same program of which to choose, and often the wrong enrollment is selected. Would it be possible to include start and exit dates or only include active enrollments in the “Add Connection” drop down?

    2 votes

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    Completed  ·  Danielle Robadey responded

    Thank you for your feedback. A feature or update related to this item has been released.

  12. HUD's specs for SPM 4 included CoC funded Safe Havens in project types but did not include the Safe Haven funding source in their list of funding sources. I noticed the error in both the Looker fields and Pentaho reports in Clarity. I submitted an AAQ where HUD responded that it was a mistake in the specs and that CoC-funded Safe Havens were supposed to be included. They said that they would update it in the next release of the specs. BitFocus Data Services team was made aware of the problem but they said they will not update the programming…

    10 votes

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    1 comment  ·  Admin →

    Both Looker and the canned Pentaho SPM reports have been updated to include funding source 6 HUD: CoC – Safe Haven for Measure 4. HUD acknowledged the typo via an AAQ and will be updating the specifications at a later date as a timeline associated with the update has not yet been provided. 

    For more information about Pentaho and Looker releases, please review the following articles: 

  13. Add project names to Housing Census Report

    6 votes

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  14. Customers have shared that they would prefer that units default to offline when a client is exited from a unit. They have concerns about units defaulting to available because it may need to be cleaned or may need maintenance before becoming available.

    However, it may be beneficial for units to become available immediately for programs like shelters where beds turnover quickly.

    The recommendation is to have a setting for each building indicating if for that building units should default to offline or available when clients are exited.

    4 votes

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    0 comments  ·  Inventory  ·  Admin →
    Completed  ·  Danielle Robadey responded

    Thank you for your feedback. A feature or update related to this item has been released.

  15. Current CE APR is a System Administrator level report and parameters only allow for full system output. Although that is the overall purpose of the report to HUD, customers would like the ability to run this report at the agency level. If the current CE APR is made available to a non Sys Admin, they will get report content that does not follow sharing restrictions in the same way that other reports do. Customers would also like agency level reporting for any other key HUD reports.

    8 votes

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  16. I would love to see a place on the profile page to capture a client's 'nickname' or street name' and have that be searchable.

    especially for street outreach purposed, clients will often be hesitant to provide their 'government name' but will provide their 'aka/nickname/street name'.

    3 votes

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    Completed  ·  Danielle Robadey responded

    Thank you for your feedback. This functionality is already a part of Clarity Human Services via the "Alias" field that can be added to profile screens. If you have any additional questions, please feel free to contact support@bitfocus.com.

  17. It would be very helpful to display prominently the name of the City or continuum on the log-in page. We have agencies that access multiple Clarity systems (Los Angeles, Long Beach, Orange County) and the log-in page all look exactly the same.

    3 votes

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    1 comment  ·  Admin →
    Completed  ·  Danielle Robadey responded

    Thank you for your feedback. A feature or update related to this item has been released.

  18. Add a breakdown by programs to the GNRL-104 Service Summary report

    7 votes

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    1 comment  ·  Admin →
  19. Please add the action for making an enrollment private to the audit log.

    3 votes

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    Completed  ·  Danielle Robadey responded

    Thank you for your feedback. A feature or update related to this item has been released.

  20. Audit Log for Referrals

    15 votes

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    Completed  ·  Danielle Robadey responded

    Thank you for your feedback. A feature or update related to this item has been released.

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