352 results found
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CLS reminder functionality
In a similar way to the current functionality that reminds users to do an annual assessment, it would be nice to have user reminders to do a CLS (current living situation) assessment on a CoC-determined schedule (in 30, 60, 90 days, etc)
5 votesThank you for your feedback. We are currently reviewing this request.
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HUD/Federal Parter Services and Referrals pull into a Copy of Templates
Services and Referrals that are on the templates the are already in the system should pull over into a copy of the template. This will ensure that all the correct Services and Referrals are on the template copy. Having to recreate these services and referrals take time away from the other work we already need to be doing.
2 votesThank you for your feedback. We are currently reviewing this request.
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Quality Assurance: Deceased Standardized Logic
Standardize system logic for "deceased." Outreach module already indicates if the participants is housed/deceased (https://get.clarityhs.help/hc/en-us/articles/1500003859462-Clarity-Human-Services-April-2021-Feature-Updates) this should be standardized across the system. And should include warnings when a deceased participant is being enrolled with a start date of the deceased date.
59 votesThank you for your feedback. We are currently reviewing this request.
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Canned Report for Users to Review CES Status
Many users in our CoC would like to be able to run a report of the active clients in their projects, particularly Street Outreach or Emergency Shelter, and see the status of these clients in the Coordinated Entry System. The issue right now is that the CES data is owned by another agency, so sharing settings do not allow users to pull both their agency's data and the CES data. This report would be helpful for agencies to know which clients in their projects need to be assessed for the Coordinated Entry System. It would also allow them to support…
1 voteThank you for your feedback. We are currently reviewing this request.
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sys admin added features
Allow System Admins to link Agency based assessments and services to specific programs
2 votesThank you for your feedback. We are currently reviewing this request.
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Functionality to move assessments/services/notes from one client profile to another
Similar to the functionality under launchpad>merge where a program enrollment can be moved, generate functionality to move assessments/services/notes etc that are incorrectly entered under one client record to a different client record. Currently when end user enter this information incorrectly under one client, we must delete the record and advise the end user to re-enter the information into the appropriate client record. This functionality could save case managers time from having to re-enter data.
2 votesThank you for your feedback. We are currently reviewing this request.
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Agency Administrator (System-like Access strictly for Agency)
As a larger agency we have many contracts that are not managed by any CoC and require programs for us to record our work. Many delays occur with setup and particular needs of those necessary programs. We wish to record data into Clarity in order to provide a robust picture of available services in the county as well as to show impact in regional data analysis that happens when it comes to system performance.
It would be great if agencies could have a designated Agency Administrator that would have access to:
-Create programs
-Create funding codes (if needed)
-Create custom…1 voteThank you for your feedback. We are currently reviewing this request.
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Queue Activity Modification
It appears as though a client who is on the queue, gets referred to a program and then denied due to no contact is counting as activity to keep them active (and no auto exit due to inactivity) even if they have no other system activity. Changing this so that a denial due to no contact is not counted as system activity to keep someone on queue would help with queue maintenance.
4 votesThank you for your feedback. We are currently reviewing this request.
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Notes Preview - Quick View of Case Notes
End users have provided a lot of feedback in our implementation about reading through case notes in Clarity. They find it time consuming to open each individual case note to read the notes, or to run the "Case Notes" report on the Client Profile.
It would be very helpful to have a pop up window that displays the note details when you hover over the case note. This would be similar to the way Referral notes are set up; if you hover over the "comment" icon for the Referral on the history tab, a pop up window appears and displays…
24 votesThank you for your feedback. We are currently reviewing this request.
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Tiles on the Inventory Dashboard Module should show numbers instead of percentages
It would be great if the tiles on the Inventory Dashboard Module showed counts of units instead of percentages.
2 votesThank you for your feedback. We are currently reviewing this request.
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Current Living Situation Assessment Notification
I would like to propose a CLS notification for Street Outreach & ES projects every 90 days, to ensure that clients are not dormant in the system and they are tracked accurately to reflect their updated housing condition.
11 votesThank you for your feedback. We are currently reviewing this request.
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Allow Search for Client by Personal ID
Personal ID (as opposed to Unique ID) is included in the data extracts for Federal HMIS Partner submissions. Errors in those submissions will identify offending records by Personal ID, however, there's no easy way to search for a record.
Allowing search by Personal ID would be a huge help to the users who are troubleshooting the Federal HMIS Partner uploads.
24 votesThank you for your feedback. We are currently reviewing this request.
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exit
Update the 'Exit' to say 'Program Exit' to make it more clear. Right now it looks like it was an after thought and it is just to xxit the file.
9 votesThank you for your feedback. We are currently reviewing this request.
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Bulk entry of Services or Notes for Clients within Encampments
While serving a group of clients within an encampment, data entry could be more efficient if users could record Services snd/or Notes to multiple Encampment members at once.
4 votesThank you for your feedback. We are currently reviewing this request.
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Tell Users Duration of Incorrect Password Ban
When someone enters their password incorrectly too many times, the system tells them they are "banned" and to try again later but doesn't say when. I have been told that when you are banned, the system locks you out for two hours, and if you try to log in again during that two hour window, the clock restarts. Not telling the user this in the ban alert means that they may try to log back in in 5 minutes or half an hour, etc., and have no idea that they are pushing their ability to log in for another two…
5 votesThank you for your feedback. We are currently reviewing this request.
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Utilize more recent satellite imagery
I've noticed the imagery available in the Outreach module appears to be older than what’s available on Google Maps, making it more difficult to pinpoint where encampments are based on foliage and landmarks.
Another idea that would help in similar cases is allowing encampment locations to be entered manually as lon/lat coordinates. It could use that location as a node from which the shape of the encampment could be drawn.
3 votesThank you for your feedback. We are currently reviewing this request.
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client reports need more details
Client Reports, such as [CLNT-106] Client Service Notes or [CLNT-102] Client History, need details about expenses and notes.
2 votesThank you for your feedback. We are currently reviewing this request.
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Grant management functionality
It would be helpful to have grant management functionality built into Clarity such as the ability to manage reporting schedules and upload copies of grant documents
3 votesThank you for your feedback. We are currently reviewing this request.
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Update System Variables UI to include Census Data Uploads
If there was an additional tab within the System Variables set up to include/allow Census Data (or even HUD's CoC Analysis Tool data), communities could use this data to easily analyze potential disparities within their CoC(s). This information could be exposed in Looker to create Looks and dashboards to begin/continue data driven approaches for systemwide improvement.
3 votesThank you for your feedback. We are currently reviewing this request.
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Links to specific profile tabs from outreach client screen
Being able to go directly from the outreach client screen to a specific profile tab, such as services, assessments or notes would make it more efficient to make profile changes for multiple clients one after another. Right now the only link from the outreach client screen goes to the profile overview tab, and our users would like quicker access to other tabs, such as assessments and services.
3 votesThank you for your feedback. We are currently reviewing this request.
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