352 results found
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Update The Warning Message Background Color
The System Administrator should have the option to update the background color of the Warning Message section from light grey to a darker color (such as marron, navy, or emerald). This update will benefit the users who are visually impaired.
6 votesThank you for your feedback. We are currently reviewing this request.
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6 votes
Thank you for your feedback. We are currently reviewing this request.
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LSA flags
Longitudinal Systems Analysis Report Clarity integration with HUD LSA validation flags and errors
The key idea is that a user wouldn't need to leave the Clarity app to submit an LSA and receive the LSA report flags. Flags are ingested into Clarity, and the Clarity UI can help resolve the flags.
“It seems like if you’ve got control of the LSA Export compiler, and if you’re hashing (storing a persistent record) of the data going into it, it would be simple to connect the dots backward to the origin of the error.
Right now, everyone in the country is doing…
6 votesThank you for your feedback. We are currently reviewing this request.
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System Notification for Referral Updates and New Notes to the Agency Receiving the Referral
System notifications for Updated Referrals and New Referral Notes are sent only to the staff member who created the referral. This is to request that these automated system notifications also be sent to the Staff Member at the Referred-To Program. Notes are also only visible. This would improve communication between different teams and save referred-to agencies from clicking through each client on the referral list checking for updates.
6 votesThank you for your feedback. We are currently reviewing this request.
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Generate a Global Household ID for all Clients
Some agencies use Global HHIDs to track characteristics of households they serve over multiple enrollments, however, not all clients have a Global HHID. Even for households of one, it would helpful if these were assigned and if documentation were provided to CoCs about how a Global HHID changes as the household composition changes.
6 votesThank you for your feedback. We are currently reviewing this request.
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Allow private clients when tied to multiple agencies
Update the Client Privacy functionality to allow for marking clients private even when they are associated with multiple agencies. Currently, this option is disabled if the client has multiple agencies working with them, and there are cumbersome workarounds to get the client data protected when needed. This enhancement should allow us to mark the client private, and then data will be limited to the agencies that are currently working with the client. Our local consent revocation policies state that any previously shared information will still be shared if a client revokes consent, and data will, moving forward, be limited to…
6 votesThank you for your feedback. We are currently reviewing this request.
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Signatures on assessments
Can we create the ability to add a signature box to the assessments screens.
6 votesThank you for your feedback. We are currently reviewing this request.
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User detail report
A report that lists out all system users by name, agency, email, phone, user license type.
6 votesThank you for your feedback. We are currently reviewing this request.
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Geocode Picklists
Rather than having a text field for geocodes, it would be more convenient for admins to have a picklist of available geocodes. To limit the geocodes that appear in picklists, perhaps the full set of HUD geocodes be established as a System Variable setting where admins could choose which geocodes would appear in geocode picklists.
6 votesThank you for your feedback. We are currently reviewing this request.
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Adding Notes to Goals Functionality
We'd love to use the Goals functionality that Clarity offers but many of the agencies in our CoC want to use it as a sort of Case Plan where they can track the progress clients are making towards that goal before achieving it. Having a generic notes field that users could edit into as they worked towards making progress on that Goal would be great and tie everything together.
Ex: Goal of acquiring $1500 of total income, user edits into the notes section of that Goal as they work with the client towards achieving it to provide updates/context about the…
6 votesThank you for your feedback. We are currently reviewing this request.
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Direct referral of eligible programs dependent not on agency CoC but program CoC
The limiting factor in providing a direct referral to an eligible program is that the agency CoC of the user must be the same as the agency CoC of the program. While an Agency can only be assigned to a single CoC, its Programs can be assigned to a CoC different than the parent agency or even multiple CoCs.
When the user's CoC does not match the agency CoC for the program to which the user wants to make a referral, the program will not be made available, even though the client might otherwise be eligible.
The eligibility engine should…
6 votesThank you for your feedback. We are currently reviewing this request.
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[PROGRAM SCREEN BEHAVIOR] Add Current Living Situation to Status Assessment Sidebar Option (see image)
Customer Request:
1.) is there a possibility that a current living situation can be added as a status assessment under this menu? (training client screenshot here)
[SEE SCREENSHOT]6 votesThank you for your feedback. We are currently reviewing this request.
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Change INVENTORY Dashboard Sharing Settings to CoC-Based
Currently, the INVENTORY dashboard can be shared by Agency, Coordinated Entry Group, or at the System level. For a statewide instance of Clarity, each CoC operates as a separate system. For this reason, it would be beneficial if the INVENTORY dashboard shared shared by CoC instead of systemwide. This way units made in one CoC are not visible to the entire instance when the sharing setting is set to System.
This was an idea brought forward during discussions with Washington Commerce and King County.
5 votesThank you for your feedback. We are currently reviewing this request.
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Allow the ability to edit both the referral reassigned date and referral status for accurate reporting
Without this functionality, the Referral Statistic - Outbound report is useless due to user errors that cannot be corrected.
Priority level 3
5 votesThank you for your feedback. We are currently reviewing this request.
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Ability to create a user-specific, time limited form
Our CES utilizes a special request for prioritization process where the end user is granted permissions to submit a Google Form. Ideally, this would be built into Clarity so the end user would receive a notification that there is a special request form for them to complete within x number of days. This would be a custom form only available to that user for a limited time.
5 votesThank you for your feedback. We are currently reviewing this request.
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allow the Events list to be alphabetized
Allow the list of events to be manually sort. (change the order they display)
5 votesThank you for your feedback. We are currently reviewing this request.
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Bulk Service Placement by Caseload
It would be great if users could bulk add services based on their active case loads. They would see a list of all their assigned clients (or alternatively search bar where they could add todays clients to a list) and then assign a bulk service (or toggle multiple services) for all the clients on the list (or check off the ones it applies to). Perhaps new enrollments assigned to them could automatically show up on this list.
5 votesThank you for your feedback. We are currently reviewing this request.
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Variation on the [STFF-106] User (Client Note) Hours Tracked but using Service Connected Hours.
Either use the existing [STFF-106] report and add a parameter to select either Client Notes Hours, or Service Hours. OR create a new report under the Program Based Reports category.
Still need the ability to select by Program and User.
Increasingly our funders and stakeholders are asking for hours to be tracked along with Services. It makes sense to do both within the Services functionality AND be able to report out.
5 votesThank you for your feedback. We are currently reviewing this request.
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CSV/XML Export - include Unique ID instead of Personal ID
HUD's new EVA data quality tool, provides a powerful resource for identifying data quality issues. However, EVA flags clients with errors and identifies them using the Personal ID. I assume this is because the Unique ID is not available in the export. I'm curious why this is. Is it possible to make the Personal ID searchable in Clarity or to replace it in the export with the Unique ID? I'm trying to find an easy way for our partner agencies to use EVA to find and correct errors, but as of now, it is not easy for them to navigate…
5 votesThank you for your feedback. We are currently reviewing this request.
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Expose client activity
Please expose client_activity.type field in Looker. This will be helpful for report building in the Client Model related to getting a daily view of staff's work with clients and the influence in keeping a client active on the community queue. Thanks!
5 votesThank you for your feedback. We are currently reviewing this request.
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