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Clarity Human Services

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Clarity Human Services

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  1. On the Inventory Dashboard, under the Status section on Display Cards, Active statuses currently show as Blue; Inactive and Offline statuses, by contrast, are grayed out---even when an Inactive/Offline status is the current status. It would be helpful if all statuses were the same color and none were grayed out, so that end users are able to focus on what the most recent status truly is by its order in the list.

    7 votes

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    0 comments  ·  Inventory  ·  Admin →
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  2. Live Marker for Programapplicability. Often we need screen fields to display only for certain kinds of programs. The Programtype Live Marker is good for this sometimes. But many times we want only a subset of the whole programtype. For example, we have different types of Emergency Shelter which we differentiate with Programapplicability. We have over 200 Emergency Shelters that are Crisis or Bridge. In order to display a screen field just for them we must make a separate constraint item for each of those 200 programids. And then maintain that list as programs are added

    7 votes

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    1 comment  ·  Admin →
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  3. If the SNN Field is entered in as zeros, have the system automatically delete them when someone clicks to edit them. This will allow them to type the new one without any confusion that they actually have to delete the zeros first if they want to change it.

    7 votes

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    1 comment  ·  Admin →
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  4. Updating the client forms to allow for further development changes in font color, inclusion of custom logos, underline, font picklist, just like any other document that can be helpful and/or allow to download customers existing forms to update for the signature line or witness signature line, date, etc.

    7 votes

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    0 comments  ·  Sharing  ·  Admin →
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  5. When we go in to enter services for a CORE Mobile Outreach client, we would like a drop down menu that we can use to toggle services after entering the service dates and vendors. At the moment, we have to enter each individual service one by one, which is extremely repetitive and time consuming.

    Example

    Service start date: 1/1/2021 Service end date: 1/1/2021
    Vendor: Team A

    Services
    Toggle slide Emergency supplies
    Toggle slide Animal services
    Toggle slide DMV

    Referrals
    Toggle slide Concord Care Center
    Toggle slide Warming center

    Linkages
    Toggle slide HCH Mobile Clinic

    Save

    7 votes

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    2 comments  ·  Services  ·  Admin →
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  6. Allow the options for colored text when building or editing custom fields.

    7 votes

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  7. The ability to run Program Review Data Quality reports for all programs in an agency would be very helpful. We have agencies with 10+ programs and having to run reports for each program is extremely time consuming. If we had the ability to choose "all programs" it would save me multiple hours per week.

    7 votes

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    1 comment  ·  Admin →
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  8. This year, because of COVID, HUD has allowed communities to pull unsheltered PIT data from HMIS rather than conduct an in-person count. In California, 7 of the 44 CoCs chose to go this route. It would be helpful to have a pre-programmed system-wide report in Clarity to look at enrollments in SSO, SO, and CE programs where the prior living situation is unsheltered. There are other uses for such a report beyond the PIT, such as with identifying individuals for CE or for community-wide by-name lists.

    7 votes

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  9. Objective: Only show relevant fields on report.

    1. If the field is hidden on the screen, then hide the field in the report.

    Reason: With the addition of the hide function on the screens, there might be fields that may not make sense to the end user and will display on the report.
    Outcome: Any field that is hidden on the screen will not show up on the report.

    1. If data is not applicable, then show "Not Applicable."

    Reason: There are fields that are not applicable to all project types and may not appear on the the screens. Also, the cascading…

    7 votes

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    1 comment  ·  Admin →
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  10. Please allow System Administrators to set Audit Log permissions by role. Agency Managers regularly need to perform data quality checks to see who made what change to a certain field.

    7 votes

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  11. It would be great to have sharing capabilities at the program level. Also, to be able to share program, assessment, and service data separately.

    7 votes

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    0 comments  ·  Sharing  ·  Admin →
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  12. Currently, Inventory screens are system-level screens that cannot be copied. For a statewide instance of Clarity, each CoC operates as a separate system. Each CoC manages its housing stock, they have separate CE systems, and reporting is completed by each CoC.

    Each CoC may want to implement Inventory but need to record different information using custom fields on the housing inventory screens.

    Since the Inventory screens cannot be copied, each CoC would either need to agree on a set of custom fields, see each other's fields, or use complex constraints and configurations to hide the fields from each CoC, making…

    6 votes

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    0 comments  ·  Inventory  ·  Admin →
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  13. Hello! A manager asked me if I could add additional custom fields to the Contacts Page. In addition to changing the Contact Type field, for example we could add things such as a mark that one person is a preferred emergency contact when in crisis (or alternately, if it isn't feasible to add custom fields to the Contacts page, adding this as an additional optional field to all of them). Would it be possible to add something like this? We work in a program where we need to store a lot of contacts for the client, but not all of…

    6 votes

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    0 comments  ·  Services  ·  Admin →
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  14. Each coc should have the ability to adjust the reasons a referral is removed from the queue for evaluation of outcomes. Right now adding an option that is needed in CoC is difficult to train users in other CoC that it's not relevant in their community and to disregard that pick list option.

    Priority level 3

    6 votes

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    0 comments  ·  Referrals  ·  Admin →
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  15. Considering the communication limitations within Clarity, it would be highly beneficial for the end user to be able to see a consolidated list of their assigned clients that have an active referral to a housing program. Ideally, the end user would receive a notification when one of their clients has been matched to a program, as well as see this on the client profile home page.

    6 votes

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    1 comment  ·  CE Events  ·  Admin →
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  16. It would be great to add a hyperlink to a case note or service note For example, to a client's folder in our company's cloud storage, to a rental listing, or property management company's website

    6 votes

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  17. Allow admin to create their own system live markers - this might provide solutions to all the live marker related improvement requests here.

    Doing so would grant us more freedom over our own systems and and meet the needs / preferences of our CoCs.

    6 votes

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  18. Communities sometimes have the need to track Profile screen data and HUD data in other non-HUD specified collection points, which means adding these existing fields to additional screens and being able to report on those additional collection points. Please consider this update.

    6 votes

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  19. Include "Referral to Prevention Assistance Project" as inferred event.

    6 votes

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    0 comments  ·  CE Events  ·  Admin →
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  20. It would be really great if we were able to search by participant phone number. I get a lot of calls where I can't fully decipher the name they give me on the voicemail message but they leave a phone number. I can sometimes​ call them back and figure it out of course, but it's really helpful to be able to find their name for folks whose phones don't work/turned off, etc. This makes it much easier to follow up with their housing.

    6 votes

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    1 comment  ·  Services  ·  Admin →
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