28 results found
-
Record CLS with services
Combine the process of providing services and recording a current living situation (CLS). Ideally, when providing a service in an outreach program, an additional section on the service would prompt to fill out a CLS assessment. The goal is to make sure that CLS is recorded each time a service is given, and is done on the same page and through the same process to save staff time. The standard CLS process should also be available in case an outreach worker contacts a client without providing a service.
8 votesThank you for your feedback. We are currently reviewing this request.
-
Option for showing client associated with multiple encampments
Allow for a filter option in the outreach module map view to either show the clients location based on their most recent geolocation (current functionality), OR show clients everywhere that they have been contacted in a given time period. Currently, encampments often look underreported when they have a population that frequently moves between encampments. Showing all locations will help to correct this.
5 votesThank you for your feedback. We are currently reviewing this request.
-
Able to filter in the module by those marked as “unsheltered” in their most recent CLS, in addition to exclude those active in shelter.
Allow for more settings in the setup to prevent clients that are sheltered from appearing on the outreach module map. For example, if a client is currently active in a shelter with regular bed nights, or has a recent current living situation that is not place not meant for habitation, those should be able to be filtered off of the outreach module view.
3 votesThank you for your feedback. We are currently reviewing this request.
-
Notification to show on engagement date when certain services are provided
Allow for custom warnings on services that will prompt for an engagement date. For example, if a service is being provided in an outreach program that would only be provided to clients after they are engaged, the system should prompt the user to confirm if the client is engaged, and if so, record an engagement date. That should update the engagement date on the entry for that enrollment.
2 votesThank you for your feedback. We are currently reviewing this request.
-
Ability for staff prompts (such as wear mask, coaching, etc)
Ability to set up staff prompts during assessments. For example, when starting a new assessment, have a prompt appear that reminds the staff to wear mask, or provide some specific instructions on how to complete the assessment.
1 voteThank you for your feedback. We are currently reviewing this request.
-
More filter options for Outreach map
There was a feature request by our users for filtering the outreach module map by client demographics such as age, veteran status, disabling condition. Many of our teams that are piloting the usage of the Module are using it for targeted encampment efforts - some of the users are partnering with population-specific providers to connect them and said it may be useful to be able to, at a glance, find veterans and youth who they’ve connected with on the map.
3 votesThank you for your feedback. We are currently reviewing this request.
-
Improve readability of Outreach audit logs
Audit logs can be somewhat difficult to read at times. It can be unclear why a client was removed, it can be difficult to understand what is happening. The way that backdating information in the outreach module works with audit logs can also be a little hard to grasp for non-admin-level users. (From our understanding of the feedback, most confusion seems to be related to threshold removals)
1 voteThank you for your feedback. We are currently reviewing this request.
-
Quality of life improvements for threshold time-outs
Quality of life improvements are requested for threshold time-outs for the outreach module such as notifications, clarifying when a client meets a time threshold and is removed on audit logs, extending someone with a check-in or something similar, etc. (It seems as though the threshold is causing major issues, but it is our only way to remove someone from an encampment where they don’t enter another encampment. It’s also an inevitable removal from an encampment so staff are consistently tasked to check on a daily basis whether someone was removed manually or just timed out from their initial addition to…
1 voteThank you for your feedback. We are currently reviewing this request.
- Don't see your idea?