STFF 104
Years ago I was able to run the STFF104 report and the results provided me an accurate picture of how many services each of my case managers were logging in a particular time frame. However, it has been changed or updated and no longer provides me an accurate picture of services logged. For instance I logged 1 service on a particular day however when I ran the STFF104 it reported that I logged more that the 1 services. With having 15 case managers to manage being able to monitor how and what services they are logging is imperative. Any help with creating a new report or reverting the STFF104 to the way it used to be would be much appreciated.
Kathy Simms
shared this idea
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AdminLauren Bianchi (Admin, Bitfocus) commented
Hello, Kathy!
Thank you for utilizing Uservoice.
This report pulls service information based on the audit log and logged activities.
If a user enters a long-term service for an enrollment from 03/18-03/26 - there would be 10 rows of data for that service (an activity for each service date and an activity linking to the program - confirmed here). This logic has not changed recently, but the workflow or delivery type for the service may make this report ‘look’ like it has changed.
To offer an alternative solution. I believe the [GNRL-400] Program Linked Service Review (https://help.bitfocus.com/gnrl-400-program-linked-service-review) report may be a better fit for this type of analysis for the customer. This report includes all program-linked services within the report date range, service information, and staff added.
I hope this helps - if there are any additional questions/concerns, please reach out to system administrators at Sacramento Steps Forward or our support team.Have a wonderful day,
Lauren Bianchi