Record CLS with services
Combine the process of providing services and recording a current living situation (CLS). Ideally, when providing a service in an outreach program, an additional section on the service would prompt to fill out a CLS assessment. The goal is to make sure that CLS is recorded each time a service is given, and is done on the same page and through the same process to save staff time. The standard CLS process should also be available in case an outreach worker contacts a client without providing a service.
Steven Rocha
shared this idea
Thank you for your feedback. We are currently reviewing this request.
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Marianne Colangelo
commented
While it's easier now to record a CLS using Clarity 2.0, it is still considerably more time consuming to record them within individual client records, especially when the bulk of their encounters in the field each shift are = Place not meant for habitation. Our community strongly supports this suggestion. Our SO projects are HUD funded, so CLS transactions are the bread and butter of their HMIS data. Unfortunately, staff are not interested in using the Outreach Encampment app, as recording the required CLS is their priority and there is not an option to record those within that app (that I'm aware of). Thank you!
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Elizabeth
commented
We're a CoC HMIS lead and we've had this same request from our street outreach teams. If we can make this happen it would reduce a lot of clicks for our SO workers!