Cascade enrollment/update data to auto exits - Stop the Data Not Collected madness
Currently, auto exits only populate the Destination with No Exit Interview, everything else is Data Not Collected. Why is it not assumed that the enrollment or most current assessment data is not relevant for an auto exit? If the client walks away from the shelter, and is manually exited, the data cascades, assuming their situation has not changed. The auto exit makes their exit outcomes worse, and Data Not Collected makes our Systems Performance Measures sink deeper than the Titanic. These happen to be some of our error rates for the latest CAPER -
Income and Sources at Annual Assessment-82.93%;
Income and Sources at Exit-85.37%.
The State is expecting that error rates should be under 25%. The funding coming into our communities is affected by bad data results. How is this sustainable if your customers lose funding, thereby no longer being customers? We should not have to take extreme measures like lobbying HUD to make this a requirement via "programming specs". If the data cascades for a manual exit, it should also cascade for an auto exit.