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Clarity Human Services

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Clarity Human Services

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352 results found

  1. It would be great if the tiles on the Inventory Dashboard Module showed counts of units instead of percentages.

    2 votes

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    0 comments  ·  Inventory  ·  Admin →
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  2. This would increase BitFocus's ability to deliver proactive communication
    to customers, and reduce costly customer downtime.

    2 votes

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    0 comments  ·  Outreach  ·  Admin →
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  3. Client Reports, such as [CLNT-106] Client Service Notes or [CLNT-102] Client History, need details about expenses and notes.

    2 votes

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    1 comment  ·  Admin →
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  4. XML import client matching should have a match on PersonalID option

    2 votes

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    1 comment  ·  Admin →
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  5. It would be great to have a program setting where if it is turned ON, a new enrollment can only be made if there is an active referral to the program. We are having the problem where case managers are "jumping the gun" and enrolling a client into a housing program before the referral record is entered in HMIS and then have to "back link" the enrollment to a referral with date problems.

    2 votes

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  6. Right now, only system administrators can manage user accounts: to reset passwords, lock, or inactivate. These should be access role rights available in the Manager group.

    2 votes

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  7. We would be looking to have an option added to the "queueremovereason" picklist that says something along the lines of "Housed in Non-HMIS Inventory", so that when these situations arise end users can remove the client from the Community Queue and select a more appropriate reason for removal.

    2 votes

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  8. This includes being able to scan a client card to assign them to a reservation, as well as scanning the card to mark the client as present. For marking attendance, this should be set up in a way that allows a provider to continuously scan cards to mark attendance without having to change pages or click between clients. The goal is to use cards to increase the efficiency of the process and reduce time spent clicking on reservation slots.

    2 votes

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    0 comments  ·  Services  ·  Admin →
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  9. Allow for the option to set reservations without an end date. Currently an end date is required, and it is not always known how long the client will be staying in the bed. This is also to avoid providers having to extend reservations unnecessarily.

    2 votes

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    0 comments  ·  Services  ·  Admin →
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  10. Allow for notes to be recorded for all types of services, regardless of service delivery types. Perhaps this can be a new toggle in the service setup that will show/hide the notes box.

    2 votes

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    0 comments  ·  Services  ·  Admin →
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  11. Allow for custom warnings on services that will prompt for an engagement date. For example, if a service is being provided in an outreach program that would only be provided to clients after they are engaged, the system should prompt the user to confirm if the client is engaged, and if so, record an engagement date. That should update the engagement date on the entry for that enrollment.

    2 votes

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    0 comments  ·  Outreach  ·  Admin →
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  12. Please consider fixing this flaw in the software:

    Based on the way the screen appears when one opens automated messages, users can easily assume that they can send a response. My understanding is that these messages don’t really land anywhere; they go into some vortex, thought the sender can see a history in their own message inbox. This is confusing. Users cannot or should not respond to “admin admin” however the interface makes it appear that they could reply and some, in fact, have. Some users have thought that responding would generate a message within the current referral page that…

    2 votes

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  13. The display constraint for veteran status is built so the question will only display if age = 18 or older. This means the question does not appear for adults that refuse to give a date of birth. We would like a way to populate the veteran question for clients who refuse to give DOB. I created my own workaround for this issue that involved creating a button that hides the veteran status question if the end user indicates "client is a minor" instead of basing the display constraint on the calculated age, but perhaps a better method could be devised.

    2 votes

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  14. 2 votes

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  15. Add Access Role ID as a field in Looker.

    2 votes

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  16. For any CoC migrating data, adding additional timeframes for cascading data thresholds would be extremely helpful when migrated client data gets associated with the incorrect program (or in our case, also incorrect agency). If the cascading data thresholds were expanded beyond 1 year (365 days), then clients with older enrollment and assessment dates could be easily transferred to the correct agency/program through direct referral, cascading data procedures.

    2 votes

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  17. The current "Disable Inactive Users" function only applies to when the users have logged in at least one time. Our request is to allow the same functionality for newly created account so that users than never use their account can will be auto-disabled.

    2 votes

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    1 comment  ·  Admin →
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  18. In Looker, there is a unique ID field for housing opportunities that are created in Clarity on the Availability screen. Our users would like this ID to appear on the Availability screen once an opportunity has been created, similar to how the Client Unique ID field functions. In addition, our users would like this ID to appear in the opening dropdown of the reassign section when matching clients to housing opportunities. This will ensure the user is matching the client to the appropriate opportunity. We have projects that have many opportunities entered on the same date, so having a unique…

    2 votes

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  19. Please add agency, email address and license type to this report.

    2 votes

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  20. A way to show an "assessment due" warning/notification immediately after an enrollment is entered

    2 votes

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