352 results found
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[Looker] More Folder Options in Looker
Request for some additional functionality in embedded Looker:
- Allow access to sub-sub folders in the main reports folder
- Change interface to an actual folder structure (collapse folders by default, allow expanding) instead of just displaying folder names as headers
- Allow access to sub folders in agency reports folders
- Allow users to view look descriptions and dashboard descriptions in embedded Looker. Right now I think they are available in standalone, but only in standalone."
20 votes -
On the Referrals: Denied Tab, update tooltip for the icon that indicates a Referral was SENT back to Community Queue
In the Referrals Denied tab, if a Referral was sent back to the Community Queue, there is a gray band of color and there is an icon to the far right of the client name (a box with an arrow in it). For the icon, there is a tooltip that pops up with "SEND back to Queue." (all caps mine)
This can be confusing for End Users who may see this as an action icon with the function or opportunity to "send" the Referral back to the Queue.
Changing the tooltip to read "sent" would be an immediately clear way…
4 votesThank you for your feedback. We are currently reviewing this request.
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Mobile device data field tooltips
Make tooltips text associated with data fields available on mobile devices. Currently, the tooltip text is only accessible on desktop devices.
9 votesThank you for your feedback. We are currently reviewing this request.
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Updates to the HMIS Population Over Time model
We would like to see updates to the HMIS Population Over Time model
It would be useful to have more data elements including:
a. Household Type
b. Relationship to Head of Household
c. Project Start/Exit Month/Year just like setup in HMIS Performance and Client Model.
d. Reporting Period Start/End Date
e. Referrals
Etc.
- It is currently difficult to perform population-based measure without additional data elements in this model. Using a Merge Query doesn't work for visualizations requiring pivot. For example
a. How to get Households served by different project types over time pivoted by Household Type?
b. In a quarter…
8 votesThank you for your feedback. We are currently reviewing this request.
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Full smartphone compatibility
While Outreach itself is mobile-friendly, the rest of Clarity is less so, leaving outreach workers with a mixed Clarity experience when collecting client data.
This includes client search, assessments, program enrollments, services, current living situation, etc.
40 votesThank you for your feedback. We are currently reviewing this request.
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Zip Code Report using Client Location Zip code
I’m wondering if Bitfocus would consider offering a Clarity report that is based on the zip code(s) found on the Location tab?
Currently [JRSD-103] uses the Zip Code of Last Permanent Address field… which really is only used by VA programs. I believe this report was created some time ago… before the Location tab feature was implemented.
It would be nice to have parameters include the Address Type and Programs parameters.
Not requesting a custom report… just think this would be something universally useful.
1 voteThank you for your feedback. We are currently reviewing this request.
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Looker Save Access Role
Users assigned to Access Roles that have the Data Analysis Save role activated are able to update and save any looks that are available to their agency. This includes looks or dashboards that were created by the System Administrators and released to all users in the instance. We have had several instances when we release a report that is meant to be used by users at any agency, but when we review the report later fields have been added or removed, or filters have been changed.
We would like to be able to distinguish what reports users with this access…
2 votesThank you for your feedback. We are currently reviewing this request.
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Edit and Delete buttons too close
Idea from Riverside County customer: For many fields or screens in Clarity there are Edit (square box) and Delete (trash can) "buttons" that are very close together. This is typically not a problem when using a mouse, but when using a mobile device or laptop with touch pad, it can be very tricky to select one without accidentally selecting the other. If/when the UI is updated, please keep this in mind and make them farther apart or somehow easier to select.
2 votesThank you for your feedback. We are currently reviewing this request.
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Add a dropdown field to the Snooze option
For improved CE reporting, it would be helpful to have a way to breakdown the reasons a client has been temporarily removed from the queue to Snoozed. Options could include In Transitional Housing, Incarcerated, Hospitalized, In Substance Abuse Treatment program.
2 votesThank you for your feedback. We are currently reviewing this request.
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Cascade Current Living Situation Updates for Coordinated Entry
We know that Current Living Situation needs to be entered anytime there is contact with a client, or at least every 90 days as community-defined, in our Street Outreach and Coordinated Entry programs.
Our Call Center enrolls Coordinated Entry clients; most homeless clients are simultaneously enrolled in Street Outreach. Street Outreach then continues to work with these clients – and it seems would need to enter Current Living Situation updates in both the Street Outreach and Coordinated Entry enrollments, which is redundant.
Can you add a feature in Clarity to cascade CLS updates?
8 votesThank you for your feedback. We are currently reviewing this request.
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Automatically remove clients from outreach map based on address type.
We have the ability have clients automatically populate the outreach map based on location types identified. Users expressed the desire to have clients automatically removed from the outreach map based on location types identified as well.
3 votesThank you for your feedback. We are currently reviewing this request.
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Contact Information Warning Not Tied to Referrals
Clarity currently has the functionality to display a message in the Client Profile when contact information is missing for a client with an active Community Queue or pending program referral. I would like to be able to have the message display if contact information is missing regardless of whether or not there is an active referral.
1 voteThank you for your feedback. We are currently reviewing this request.
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The new program "add funding source" popup window needs a way to filter.
Our new "add funding source" popup window has 17 pages. Most of them are inactive and / or ended. We need a way to limit the choices. If the funding source has an end date in the past, you are not using it. If the funding source is inactive, you are not using it.
We add 15+ funding sources each year for ONE program. There are other programs that also have new contracts each year. Next year we will be up to 20 pages!
Please provide a method to restrict the funding sources on the "program add funding source popup…
3 votesThank you for your feedback. We are currently reviewing this request.
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Additional Access Role Settings for Direct and/or Eligibility Page Referrals
In order for program eligibility to appear on a community queue, the program's Public Listing must be set to "Public." However, this means that users with the ability to refer will also see these programs listed on the eligibility page after assessing a client, and they can freely refer them to these programs instead of just a community queue, which is not desired by (most) communities.
Turning off the "Create referral" access right means that they then can't refer to the community queue at all. There is a separate access right to "Refer Directly to Community Queue," so a similar…
3 votesThank you for your feedback. We are currently reviewing this request.
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Update The Warning Message Background Color
The System Administrator should have the option to update the background color of the Warning Message section from light grey to a darker color (such as marron, navy, or emerald). This update will benefit the users who are visually impaired.
6 votesThank you for your feedback. We are currently reviewing this request.
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Flag/Alert to users for overlapping enrollments of the same program type.
Our user had a great idea to create a flag/alert for users who are about to enter a client into a similar program
For example: Emergency Shelters often have "Overlapping Enrollments" with other Agencies who have ES programs that clients may still remain active after they have left. ES program staff are asking for a flag/alert that may pop up if they are entering a client into a the same program type where the client may still be active in another program of the same type.
4 votesThank you for your feedback. We are currently reviewing this request.
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Show Public Alert Indicators for all SEARCH Function results
The addition of the "Public Alert" indicator for associated entries found in the Search results for our Day Shelter Attendance was a great first step. These indicators often serve as a safety warning to our staff. As such, it needs to be added to the results shown in the main SEARCH FUNCTION. It would really be helpful if these indicators appear at every level of SEARCH provided in all ATTENDANCE functions.
2 votesThank you for your feedback. We are currently reviewing this request.
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Clarity pages are sorted alphabetically
Clarity pages should be in alphabetical order. This makes it easier for users to find the information they are looking for.
5 votesThank you for your feedback. We are currently reviewing this request.
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6 votes
Thank you for your feedback. We are currently reviewing this request.
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CLS reminder functionality
In a similar way to the current functionality that reminds users to do an annual assessment, it would be nice to have user reminders to do a CLS (current living situation) assessment on a CoC-determined schedule (in 30, 60, 90 days, etc)
5 votesThank you for your feedback. We are currently reviewing this request.
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