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Clarity Human Services

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Clarity Human Services

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121 results found

  1. Allow us to create a field that cross-references (with search) agency or instance-level users. We have quite a few uses cases for being able to record something related to another user.

    1 vote

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    Archived  ·  Danielle Robadey responded

    As part of our ongoing efforts to build the best feedback platform for you, ideas that have not received a vote or comment in the past year have been set as “Archived.” Please feel free to resubmit this idea using this submission guide.

  2. Ability to "turn off" the Add Location feature from the Add Address function, in order to manually input addresses by typing them in.

    2 votes

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    Archived  ·  Danielle Robadey responded

    As part of our ongoing efforts to build the best feedback platform for you, ideas that have not received a vote or comment in the past year have been set as “Archived.” Please feel free to resubmit this idea using this submission guide.

  3. When requested by a client, it would be beneficial to have the ability to lock down a client record at the System level, where only System Administrators can see the data regardless of whether the client has had data entered at multiple agencies.

    3 votes

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    0 comments  ·  Sharing  ·  Admin →
    Archived  ·  Danielle Robadey responded

    As part of our ongoing efforts to build the best feedback platform for you, ideas that have not received a vote or comment in the past year have been set as “Archived.” Please feel free to resubmit this idea using this submission guide.

  4. Can geolocations be enhanced to allow user the ability to type in foreign countries? For example, user types "Japan" and the geolocation will pin on Japan or just allow Japan to be saved.... We don't need spatial data, but we would need these records to be flagged as "outside of the United States"

    1 vote

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    Archived  ·  Danielle Robadey responded

    As part of our ongoing efforts to build the best feedback platform for you, ideas that have not received a vote or comment in the past year have been set as “Archived.” Please feel free to resubmit this idea using this submission guide.

  5. Customers should have a way to enter in any address into the location tab. Presently, only geo-locatable addresses can be entered using the "Add Address" button in the "Address 1" field.

    2 votes

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    Archived  ·  Danielle Robadey responded

    As part of our ongoing efforts to build the best feedback platform for you, ideas that have not received a vote or comment in the past year have been set as “Archived.” Please feel free to resubmit this idea using this submission guide.

  6. Read Only Access Role that can view full SSN.

    1 vote

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    Archived  ·  Danielle Robadey responded

    As part of our ongoing efforts to build the best feedback platform for you, ideas that have not received a vote or comment in the past year have been set as “Archived.” Please feel free to resubmit this idea using this submission guide.

  7. Provide a setting (similar to attendance module ROI required toggle) to give the option where a client can/cannot be referred to the community queue if they have a missing/invalid ROI.

    1 vote

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    Archived  ·  Danielle Robadey responded

    As part of our ongoing efforts to build the best feedback platform for you, ideas that have not received a vote or comment in the past year have been set as “Archived.” Please feel free to resubmit this idea using this submission guide.

  8. The ability to assign Departments when adding additional agency access to user accounts.

    4 votes

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    Archived  ·  Danielle Robadey responded

    As part of our ongoing efforts to build the best feedback platform for you, ideas that have not received a vote or comment in the past year have been set as “Archived.” Please feel free to resubmit this idea using this submission guide.

  9. The ability to set Home screen overrides is great, but system admins need the ability to activate specific dashboards for specific users. This is essential for program managers that need to see custom dashboards made for them that would not be appropriate for all users from their agency to see.

    2 votes

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    Archived  ·  Danielle Robadey responded

    As part of our ongoing efforts to build the best feedback platform for you, ideas that have not received a vote or comment in the past year have been set as “Archived.” Please feel free to resubmit this idea using this submission guide.

  10. Customer would like the option to auto-populate the response to Data Element 3.08 based on the criteria described in the 2020 HUD HMIS Data Standards

    System Logic and Other System Issues: Disabling Condition may either be entered by the user independently of any other special need field (4.05 - 4.10), or data in this field may be autopopulated based on the responses to ‘ability to live independently’ for 4.05, 4.07, 4.09 or 4.10 or an answer of ‘Yes’ to 4.06 or 4.08. If the system auto-populates Disabling Condition, a user must be able to override a systemgenerated ‘No’ with ‘Yes.’…

    7 votes

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    Archived  ·  Danielle Robadey responded

    As part of our ongoing efforts to build the best feedback platform for you, ideas that have not received a vote or comment in the past year have been set as “Archived.” Please feel free to resubmit this idea using this submission guide.

  11. 1 vote

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    Archived  ·  Danielle Robadey responded

    As part of our ongoing efforts to build the best feedback platform for you, ideas that have not received a vote or comment in the past year have been set as “Archived.” Please feel free to resubmit this idea using this submission guide.

  12. Manage who can view the Referral "Denied Reason" and Referral "Denied Message" on the Referral Screen

    1 vote

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    Archived  ·  Danielle Robadey responded

    As part of our ongoing efforts to build the best feedback platform for you, ideas that have not received a vote or comment in the past year have been set as “Archived.” Please feel free to resubmit this idea using this submission guide.

  13. Request for the ability to give users the ability to see another user’s role when using the messaging system in Clarity.

    Use Case: Users would like to case conference with staff at an agency where a client has previously been served, but they do not necessarily feel comfortable messaging the staff person who appears as the assigned staff person on the client’s enrollment because that person may no longer be at the agency or be in a position to speak to someone outside the agency about a client.

    Request: Users need some way to see who has a specific role…

    1 vote

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    Archived  ·  Danielle Robadey responded

    As part of our ongoing efforts to build the best feedback platform for you, ideas that have not received a vote or comment in the past year have been set as “Archived.” Please feel free to resubmit this idea using this submission guide.

  14. 2 votes

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    Archived  ·  Danielle Robadey responded

    As part of our ongoing efforts to build the best feedback platform for you, ideas that have not received a vote or comment in the past year have been set as “Archived.” Please feel free to resubmit this idea using this submission guide.

  15. We would like a way to have the notes from multiple queues cascade to other queues. Often we have people willing to relocate, so they will be on multiple queues, it would be best to have open communication between all the queues, so we do not duplicate efforts.

    1 vote

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    0 comments  ·  Sharing  ·  Admin →
    Archived  ·  Danielle Robadey responded

    As part of our ongoing efforts to build the best feedback platform for you, ideas that have not received a vote or comment in the past year have been set as “Archived.” Please feel free to resubmit this idea using this submission guide.

  16. Have attendance module service item check-in stop working after a client has been exited from program on the same day (versus following day), when multiple attendance Delivery type set and "Require Program Enrollment" toggle on. Would incorporate time of day program exit occurs in system.

    1 vote

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    Archived  ·  Danielle Robadey responded

    As part of our ongoing efforts to build the best feedback platform for you, ideas that have not received a vote or comment in the past year have been set as “Archived.” Please feel free to resubmit this idea using this submission guide.

  17. Customers have requested the ability to export multiple file attachments associated with a client record.

    One use case related to to integration of HMIS with a Health Information Exchange.

    In another use case, the customer would like to share housing application data collected as PDF's in Clarity by sending it directly to housing providers/landlords.

    4 votes

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    Archived  ·  Danielle Robadey responded

    As part of our ongoing efforts to build the best feedback platform for you, ideas that have not received a vote or comment in the past year have been set as “Archived.” Please feel free to resubmit this idea using this submission guide.

  18. 1 vote

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    0 comments  ·  Sharing  ·  Admin →
    Archived  ·  Danielle Robadey responded

    As part of our ongoing efforts to build the best feedback platform for you, ideas that have not received a vote or comment in the past year have been set as “Archived.” Please feel free to resubmit this idea using this submission guide.

  19. Allow System Admins the ability to mark profiles private, regardless if it is a shared profile or not, and allow access to only designated agencies.

    1 vote

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    0 comments  ·  Sharing  ·  Admin →
    Archived  ·  Danielle Robadey responded

    As part of our ongoing efforts to build the best feedback platform for you, ideas that have not received a vote or comment in the past year have been set as “Archived.” Please feel free to resubmit this idea using this submission guide.

  20. There is currently the ability to automatically provide a service upon enrollment. A customer requested the ability to automatically provide a case management (or other) service when a case note is added in the client record.

    0 votes

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    Archived  ·  Danielle Robadey responded

    As part of our ongoing efforts to build the best feedback platform for you, ideas that have not received a vote or comment in the past year have been set as “Archived.” Please feel free to resubmit this idea using this submission guide.

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