One enhancement that would be extremely helpful involves the document upload process. Currently, when uploading application documents, users can only upload one file at a time. After each upload, we have to navigate back to the Files tab, select "Add File," and then upload the next document. This process must be repeated for every document associated with an application.
Since we often upload around 10 supporting documents per client application, this requires navigating through multiple screens for each file, which can be very time-consuming.
Would it be possible to add an "Upload Another Document" or "Add More Files" button directly after a file is uploaded? Alternatively, allowing multiple files to be selected and uploaded at once would greatly improve efficiency and reduce the amount of time staff spend completing application uploads.