Currently if you deny a Direct Referral, you have the option to reassign the client to any Community Queue, regardless of if the client has an assessment for that queue (or any assessment at all). This results in an uncontrolled backdoor to ANY Community Queue.

As our community has expanded the use of Direct Referrals, we are getting individuals placed on queues that are supposed to have high thresholds for placement, or that are only intended for certain subpopulations. This function subverts the logic that you need an assessment to be placed on a queue, which is consistent everywhere else in the system except here.

I would suggest that the dropdown "Send to Community Queue" be removed from the denial options when the referral is a Direct Referral. Or, make the appearance of "Send to Community Queue" an option that we could turn off for Direct Referrals. Or, only allow a Direct Referral to be reassigned to a Community Queue if the client has an assessment for that queue (the same logic that applies elsewhere in the system).