121 results found
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Implement a Server Side Fix to Hyperlinks from MS Office
There is a well known issue with MS Office products that causes hyperlinks to open without session information. This causes Clarity links in Excel, Word, ect to open the sign in page rather than the target URL. The implementation of special rules for fetch requests from MS Office products would allow Clarity users to open hyperlinks from Office products using their active sessions.
1 voteAs part of our ongoing efforts to build the best feedback platform for you, ideas that have not received a vote or comment in the past year have been set as “Archived.” Please feel free to resubmit this idea using this submission guide.
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1 vote
As part of our ongoing efforts to build the best feedback platform for you, ideas that have not received a vote or comment in the past year have been set as “Archived.” Please feel free to resubmit this idea using this submission guide.
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Edit Referral Notes
At this time, we can add new Referral notes or we can delete them, but we cannot edit. Customer would like the ability to edit referral notes.
1 voteAs part of our ongoing efforts to build the best feedback platform for you, ideas that have not received a vote or comment in the past year have been set as “Archived.” Please feel free to resubmit this idea using this submission guide.
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Alerts expiration approval
We use alerts for suspension of services. Once the duration of the suspension has been reached, there is often a need for approval (from a director, etc.) before the suspension is cleared. Having alerts expire completely at their expiration date creates a risk for the agency. We need a way to require a checkbox for someone to approve them.
1 voteAs part of our ongoing efforts to build the best feedback platform for you, ideas that have not received a vote or comment in the past year have been set as “Archived.” Please feel free to resubmit this idea using this submission guide.
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Privatize Data in Clarity
Feature request to streamline analysis for privatized clients.
1 voteAs part of our ongoing efforts to build the best feedback platform for you, ideas that have not received a vote or comment in the past year have been set as “Archived.” Please feel free to resubmit this idea using this submission guide.
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Allow for characteristic cards to be tracked through multiple queues.
When a referral is denied, expired, snoozed, or has any movement between community queues, the characteristic card will disappear. The tracked characteristics will not move from one queue to the next. Given that a community has multiple queues, the user can not search client by a characteristic when the referral has been created from a denied referral, expired or snoozed referral.
Example: The characteristic card follows the referral until it expires, is denied, or snoozed. When a new referral is created from an expired/denied/snoozed referral, it looses the characteristic card, when added to a different community queue.
1 voteAs part of our ongoing efforts to build the best feedback platform for you, ideas that have not received a vote or comment in the past year have been set as “Archived.” Please feel free to resubmit this idea using this submission guide.
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automatic recalculation of Assessment Due dates each time the “Case Status“ value in the Program Template changes.
Automatic recalculation of Assessment Due dates each time the “Case Status“ value in the Program Template changes.
1 voteAs part of our ongoing efforts to build the best feedback platform for you, ideas that have not received a vote or comment in the past year have been set as “Archived.” Please feel free to resubmit this idea using this submission guide.
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User cross-reference field
Allow us to create a field that cross-references (with search) agency or instance-level users. We have quite a few uses cases for being able to record something related to another user.
1 voteAs part of our ongoing efforts to build the best feedback platform for you, ideas that have not received a vote or comment in the past year have been set as “Archived.” Please feel free to resubmit this idea using this submission guide.
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1 vote
As part of our ongoing efforts to build the best feedback platform for you, ideas that have not received a vote or comment in the past year have been set as “Archived.” Please feel free to resubmit this idea using this submission guide.
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Add foreign country option to geolocation
Can geolocations be enhanced to allow user the ability to type in foreign countries? For example, user types "Japan" and the geolocation will pin on Japan or just allow Japan to be saved.... We don't need spatial data, but we would need these records to be flagged as "outside of the United States"
1 voteAs part of our ongoing efforts to build the best feedback platform for you, ideas that have not received a vote or comment in the past year have been set as “Archived.” Please feel free to resubmit this idea using this submission guide.
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Read Only Access Role that can view full SSN
Read Only Access Role that can view full SSN.
1 voteAs part of our ongoing efforts to build the best feedback platform for you, ideas that have not received a vote or comment in the past year have been set as “Archived.” Please feel free to resubmit this idea using this submission guide.
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Add option to prevent community queue referral if client has no valid ROI
Provide a setting (similar to attendance module ROI required toggle) to give the option where a client can/cannot be referred to the community queue if they have a missing/invalid ROI.
1 voteAs part of our ongoing efforts to build the best feedback platform for you, ideas that have not received a vote or comment in the past year have been set as “Archived.” Please feel free to resubmit this idea using this submission guide.
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1 vote
As part of our ongoing efforts to build the best feedback platform for you, ideas that have not received a vote or comment in the past year have been set as “Archived.” Please feel free to resubmit this idea using this submission guide.
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Referral Denied reason and message view rights
Manage who can view the Referral "Denied Reason" and Referral "Denied Message" on the Referral Screen
1 voteAs part of our ongoing efforts to build the best feedback platform for you, ideas that have not received a vote or comment in the past year have been set as “Archived.” Please feel free to resubmit this idea using this submission guide.
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[INTERNAL MESSAGING] Adjustment to Clarity Messaging System
Request for the ability to give users the ability to see another user’s role when using the messaging system in Clarity.
Use Case: Users would like to case conference with staff at an agency where a client has previously been served, but they do not necessarily feel comfortable messaging the staff person who appears as the assigned staff person on the client’s enrollment because that person may no longer be at the agency or be in a position to speak to someone outside the agency about a client.
Request: Users need some way to see who has a specific role…
1 voteAs part of our ongoing efforts to build the best feedback platform for you, ideas that have not received a vote or comment in the past year have been set as “Archived.” Please feel free to resubmit this idea using this submission guide.
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Share referral notes across multiple CQ's
We would like a way to have the notes from multiple queues cascade to other queues. Often we have people willing to relocate, so they will be on multiple queues, it would be best to have open communication between all the queues, so we do not duplicate efforts.
1 voteAs part of our ongoing efforts to build the best feedback platform for you, ideas that have not received a vote or comment in the past year have been set as “Archived.” Please feel free to resubmit this idea using this submission guide.
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End check-in ability same day as program exit for "multiple attendance" service in Attendance Model
Have attendance module service item check-in stop working after a client has been exited from program on the same day (versus following day), when multiple attendance Delivery type set and "Require Program Enrollment" toggle on. Would incorporate time of day program exit occurs in system.
1 voteAs part of our ongoing efforts to build the best feedback platform for you, ideas that have not received a vote or comment in the past year have been set as “Archived.” Please feel free to resubmit this idea using this submission guide.
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1 vote
As part of our ongoing efforts to build the best feedback platform for you, ideas that have not received a vote or comment in the past year have been set as “Archived.” Please feel free to resubmit this idea using this submission guide.
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Allow System Admins the ability to mark profiles private, regardless if it is a shared profile or not, and allow access to only designated a
Allow System Admins the ability to mark profiles private, regardless if it is a shared profile or not, and allow access to only designated agencies.
1 voteAs part of our ongoing efforts to build the best feedback platform for you, ideas that have not received a vote or comment in the past year have been set as “Archived.” Please feel free to resubmit this idea using this submission guide.
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Auto Service Placement when Note is added
There is currently the ability to automatically provide a service upon enrollment. A customer requested the ability to automatically provide a case management (or other) service when a case note is added in the client record.
0 votesAs part of our ongoing efforts to build the best feedback platform for you, ideas that have not received a vote or comment in the past year have been set as “Archived.” Please feel free to resubmit this idea using this submission guide.
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