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Clarity Human Services

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Clarity Human Services

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  1. The Program Roster found within Clarity's Report LIbrary is a popular report. Over the years, many customers have asked for varying modifications to the report to suit local needs. Rather than continuously modifying the report (or rejecting unique modification requests), could a version of the report be made available in Looker that customers could then modify to suit their needs?

    4 votes

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    1 comment  ·  Admin →
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  2. Add the Project type to filter out project exits, by project type.

    4 votes

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  3. Allow User Policy Enforcement to be established for each CoC so each CoC in a multi-CoC instance can establish its own User Policy.

    4 votes

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    A new User Policy can now be added at any time via the Modify Staff Page, and previous versions will remain attached to the User Profile.


    For instances supporting multiple CoC's, each CoC can now attach its own policy to a Staff account.

  4. I would love to see a place on the profile page to capture a client's 'nickname' or street name' and have that be searchable.

    especially for street outreach purposed, clients will often be hesitant to provide their 'government name' but will provide their 'aka/nickname/street name'.

    3 votes

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    Completed  ·  Danielle Robadey responded

    Thank you for your feedback. This functionality is already a part of Clarity Human Services via the "Alias" field that can be added to profile screens. If you have any additional questions, please feel free to contact support@bitfocus.com.

  5. It would be very helpful to display prominently the name of the City or continuum on the log-in page. We have agencies that access multiple Clarity systems (Los Angeles, Long Beach, Orange County) and the log-in page all look exactly the same.

    3 votes

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    1 comment  ·  Admin →
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    Completed  ·  Danielle Robadey responded

    Thank you for your feedback. A feature or update related to this item has been released.

  6. Please add the action for making an enrollment private to the audit log.

    3 votes

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    Completed  ·  Danielle Robadey responded

    Thank you for your feedback. A feature or update related to this item has been released.

  7. Include Funding Code, expense amounts and dates, and Service notes in the first excel sheet of the report.

    3 votes

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    0 comments  ·  Services  ·  Admin →
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    Thank you for your feedback. This functionality is already a part of Clarity Human Services or a service that is offered by Bitfocus.Funding code and service notes are not coded into the report, but this information can be located within [EXPS-101] Funding Source Financial Detail, [EXPS-102] Service Expense Review, and [EXPS-103] Program Funding Source Financial Detail. If you have any additional questions, please feel free to contact support@bitfocus.com.

  8. The Program Roster Report (there may be others, but this is the most pressing) spits out start and end dates in very strange format in Excel. The columns are not formatted as dates but as text. You can tell because you can't use date formats, and sorting goes alphabetically (month > day > year) rather than chronologically. Just reformatting does not seem to work - you have to actually add a new column with a datevalue(...) formula.
    This report is one of the most used by end users, many of whom are not adept in Excel. Please fix the structure…

    3 votes

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    [GNRL-106] Program Roster has been updated to ensure the date format within the report can be sorted chronologically. The Program Roster article has been updated to include troubleshooting tips and tricks to ensure sorting in Excel is as expected. In addition to this update, the report has been updated to include an HoH filter prompt and bolded HoH formatting to quickly identify clients that are HoH or Household members.


    Pentaho Release Notes - October 2022

  9. 3 votes

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    1 comment  ·  Admin →
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    Completed  ·  Danielle Robadey responded

    Thank you for your feedback. A feature or update related to this item has been released.

  10. Please add "Assigned Staff" column to the [HUDX-225] HMIS Data Quality Report's [FY 2020] details/drill down.

    Reason: user send the report to the respective "Assigned Staff." However, the user has to manually add this column the "Assigned Staff" column.

    3 votes

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  11. Make a report that allows automatic upload for the System Performance Measures into HDX. HDX does allow this; we just need a CSV file to make it work.

    2 votes

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    2 comments  ·  Funding  ·  Admin →
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  12. Add a dimension to Client Model to return the last CE Event Date. It's quite ugly, if not possible to calculated the last CE Event Date.

    2 votes

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    1 comment  ·  CE Events  ·  Admin →
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  13. We have added several custom fields to the Encampment screen to allow us to track information not included on the Default Encampment Screen. However, when trying to view the data we've collected in Looker, none of the custom fields are available to be added.

    2 votes

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    1 comment  ·  Outreach  ·  Admin →
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  14. When using the “Add Connection” for a pending referral, the drop-down box of programs includes active and inactive enrollments. This causes confusion for the user when the client has been enrolled multiple times in the same program of which to choose, and often the wrong enrollment is selected. Would it be possible to include start and exit dates or only include active enrollments in the “Add Connection” drop down?

    2 votes

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    Completed  ·  Danielle Robadey responded

    Thank you for your feedback. A feature or update related to this item has been released.

  15. Allow Agency System Administrators the ability to manage their own agency's user accounts. This would include the ability to deactivate, reactivate, create new users, unlock/lock, and other simple user account management for the agency. A limit of users can be set (if necessary) and if more users are needed then the Agency System Administrator would inquiry for more with the CoC System Administrators (only necessary if there is a user amount limit per agency). [Especially important for large agencies]

    2 votes

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  16. For some reason, the Services Model in Looker doesn't contain detailed program info (including which program enrollment ID it's tied to). At the same time, the Client Model doesn't contain Service Item information, which we need whenever we pull Service info. Please adjust this by making enrollment, program, and service item info available in one place.

    2 votes

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    1 comment  ·  Admin →
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    Thank you for your feedback. This functionality is already a part of Clarity Human Services or a service that is offered by Bitfocus. Enrollments-Enrollment ID and Programs-Name are available in the Services Model. 


    If you have any additional questions, please feel free to contact support@bitfocus.com.

  17. Currently, if a field picklist option is no longer valid/needed, the only way to remove the option is by deleting it which causes a disconnect in the ability to report that data because the data stays in the system but is disconnected from the field option value (since it has been deleted). This request is to allow users to inactivate field options instead of deleting (or something similar).

    2 votes

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  18. In the HUDX-224, when you drill down from 12a and 12b, there is a Contact Description column. I think it would help if the name of the service were displayed instead of [Services Provided – PATH funded]. I’d guess this may be a change that would help all the CoC’s when they dive down and look at the services provided when no Current Living Situation was properly entered for the date.

    2 votes

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    Completed  ·  1 comment  ·  Admin →
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  19. [GNRL-106] match HoH display in Excel format to PDF format

    2 votes

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  20. Update [GNRL-400] Program Linked Service Review to include the fields below;

    added date: The date the service was added in HMIS
    user added: The user who added the service in HMIS

    2 votes

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    Completed  ·  1 comment  ·  Admin →
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