Simplify creating case notes
From a UI perspective, I would hope that our Case Manager's most often performed task on clarity could be easily accessible for the Case Manager user. Reducing the number of clicks, creating short cuts, or moving more often used items higher up menus is simply a helpful way to make it accessible.
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Lee Derks
shared this idea
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Lee Derks
commented
Our case managers have to go through 6 clicks at a minimum to enter a case note. This is a time consuming process.