When running a system-wide or agency-level staff report, it would be valuable to include a distinction between users who have been:

Inactivated due to non-use (system-triggered status)

versus

Deactivated by the agency (agency action).

This enhancement would allow agencies and the HMIS Lead to more quickly identify the reason for account status changes. It would also support compliance with HUD Standards by improving accuracy and efficiency in monitoring user access.