Set up custom queue removals for auto removal from pending tabs
When using the auto removal from agency pending tabs to send back to the queue, it would be great if systems could set up custom denial types and reasons, for example now, if a household does not engage, it is a provider Denial, and the removal is expired. With the APR for CE, it looked like MANY providers denied people from programming, which is absolutely not the case, the household fell out of contact, we'd like the expired to be "Client". I"m sure there are may other ways we can use this, and if we could edit this field, we can correct errors providers make if they select the wrong fields when removing from their pending tabs.
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