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How can we improve Clarity Human Services?

Clarity Human Services

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UI Enhancement

Could you please change the Clarity user interface to check for keystrokes/mouse clicks before asking whether or not I am using Clarity?

Right now it seems to ask after a certain period of time regardless of whether or not I am actively using the product. Sometimes Clarity even interrupts what I am typing to ask if I am still using it! Haha

Thanks, Kevin Rothwell

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Kevin Rothwell shared this idea  ·   ·  Report…  ·  Admin →
Archived  ·  Danielle Robadey responded  · 

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  • Christina Yasav commented  ·   ·  Report

    I've noticed this seems to happen if I have multiple tabs open, it's not the tab I'm working on that prompts the message but one of the other pages I left open. I encourage users to make sure they close unused tabs, especially when working with web reports that open drilldown lists in another tab and it seems to help.