Customer feedback before modifying existing features in Clarity or Looker
Our HMIS team spends a great deal of time trying to anticipate how updates to Looker and Clarity will impact existing reports and functionality used to meet our community's needs, testing once the updates have launched, and fixing broken reports when possible. It would be helpful if Bitfocus could provide a detailed list of projects in advance of building them out and provide customers an opportunity to offer feedback on how these updates will impact our communities so that can be considered before building out the changes.
From a Clarity perspective, the Legacy Services Funding report filter is critical for one of our larger prevention projects. Advanced notice before that is disabled is critical, an opportunity to plead my case to keep it would be much appreciated.
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