121 results found
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Auto Service Placement when Note is added
There is currently the ability to automatically provide a service upon enrollment. A customer requested the ability to automatically provide a case management (or other) service when a case note is added in the client record.
0 votesAs part of our ongoing efforts to build the best feedback platform for you, ideas that have not received a vote or comment in the past year have been set as “Archived.” Please feel free to resubmit this idea using this submission guide.
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1 vote
As part of our ongoing efforts to build the best feedback platform for you, ideas that have not received a vote or comment in the past year have been set as “Archived.” Please feel free to resubmit this idea using this submission guide.
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Change Icon for Household level Profile Reports
In the King Co. HMIS a group of individual household reports are available under the HoH's Profile tab and accessed through the Printer Icon which is counterintuitive to find. Would it be possible to add/replace with the usual Report Grid icon used to access the general report library - for consistency?
2 votesAs part of our ongoing efforts to build the best feedback platform for you, ideas that have not received a vote or comment in the past year have been set as “Archived.” Please feel free to resubmit this idea using this submission guide.
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Pagination: Clickable box, not just text
The Problem:
The pagination at the bottom of a list (<< | 1 | 2 | 3 | >>) won’t let me click the link to the next page even though I’m over the right box. This seems to be because the link (<a>) is only wrapping the text (“1”), so the cursor has to be directly over the text. With numbers like “1”, this is a rather frustrating practice in dexterity.The Solution/Suggestion:
I think that if the <a> tag were wrapping the <li> element instead, this would make the whole box clickable, instead of just the text. At…7 votesAs part of our ongoing efforts to build the best feedback platform for you, ideas that have not received a vote or comment in the past year have been set as “Archived.” Please feel free to resubmit this idea using this submission guide.
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Attendance modules notes
It would be really great if we could configure attendance services to have notes in certain cases. Currently any attendance services can't have notes.
1 voteAs part of our ongoing efforts to build the best feedback platform for you, ideas that have not received a vote or comment in the past year have been set as “Archived.” Please feel free to resubmit this idea using this submission guide.
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Inventory management module should have landlord/property owner management
We would encourage the new Inventory management module that was announced for June 2021 to have management of landlords/property owners built in. We manage inventory for rapid rehousing programs and scattered-site housing programs. Up until now, we have had to track that information outside of Clarity. This includes information like property owner documents as well as contacts with those landlords. It would be extremely helpful for this work to be able to be tracked in Clarity.
4 votesAs part of our ongoing efforts to build the best feedback platform for you, ideas that have not received a vote or comment in the past year have been set as “Archived.” Please feel free to resubmit this idea using this submission guide.
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More helpful error messages
Just tried to add a new program and Clarity won't allow me to save it and only gives a red banner that reads "Please correct error" but nothing is underlined. How do I know what the error is?
1 voteAs part of our ongoing efforts to build the best feedback platform for you, ideas that have not received a vote or comment in the past year have been set as “Archived.” Please feel free to resubmit this idea using this submission guide.
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1 vote
As part of our ongoing efforts to build the best feedback platform for you, ideas that have not received a vote or comment in the past year have been set as “Archived.” Please feel free to resubmit this idea using this submission guide.
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Flexible individual service planning
We would like to be able to record and reflect on individual service plans for staff to be able to better support their clients. We have evaluated the program goal template functionality and it pretty clearly doesn't do this. The functionality would need to support goals as written collaboratively by the staff and client (perhaps with categories) with steps and tasks - this is just good service delivery. The goals section - and hopefully the enrollment-level sidebar - should then show progress on these, what's next, etc.
1 voteAs part of our ongoing efforts to build the best feedback platform for you, ideas that have not received a vote or comment in the past year have been set as “Archived.” Please feel free to resubmit this idea using this submission guide.
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Include special characters or letters preceeding special charachers in the Client Search functionality
The search feature in Clarity disregards special characters such as an accent mark ( ' ) and also disregards any letters included in the name before the accent mark. For example, if you search for D' Andre the Clarity client search will prioritize results which include Andre in the first or last name (such as Andre, Andrea, Andrew, Andrews) over the client's name D'Andre which shows up several pages into the search.
4 votesAs part of our ongoing efforts to build the best feedback platform for you, ideas that have not received a vote or comment in the past year have been set as “Archived.” Please feel free to resubmit this idea using this submission guide.
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Adding countries to core birth_nation field
The birth_nation field would be more useful to us if it included all countries. Would Bitfocus be open to adding options to this field so that it includes all countries from this list and communities don't have to build a custom field?
3 votesAs part of our ongoing efforts to build the best feedback platform for you, ideas that have not received a vote or comment in the past year have been set as “Archived.” Please feel free to resubmit this idea using this submission guide.
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When printing the client profile can we have an option to include client meds prescribed
This thought is for when EMS/ emergencies occur we can easily print something for them.
1 voteAs part of our ongoing efforts to build the best feedback platform for you, ideas that have not received a vote or comment in the past year have been set as “Archived.” Please feel free to resubmit this idea using this submission guide.
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1 vote
As part of our ongoing efforts to build the best feedback platform for you, ideas that have not received a vote or comment in the past year have been set as “Archived.” Please feel free to resubmit this idea using this submission guide.
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To be able to refer prescriptions or post prescriptions, easy transfer to pharmacy
We are currently working on contracting with a specific pharmacy. We would like to be able to post prescriptions and refer directly to the pharmacy. That way we can also track the progress.
1 voteAs part of our ongoing efforts to build the best feedback platform for you, ideas that have not received a vote or comment in the past year have been set as “Archived.” Please feel free to resubmit this idea using this submission guide.
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Toggle for Adult Client without Full DOB
Could a checkbox be placed on the profile page to indicate the client is an adult when a full DOB is not available, which could then trigger the required data elements to be collected? This would make it uniform across the board on how data is entered instead of using unrealistic dates, collecting adult data for a child or visa versa not collecting all the adult data.
4 votesAs part of our ongoing efforts to build the best feedback platform for you, ideas that have not received a vote or comment in the past year have been set as “Archived.” Please feel free to resubmit this idea using this submission guide.
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Please make field constraints required to be "saved"
When you create a field constraint, and leave the screen, the field constraint will save, but will not included updated changes.
Example:
Field "Do you like to eat pizza" is set to only appear for the HoH for the program.
When creating the constraint you set it to "is HoH (program) =yes" and leave the screen to complete another task.
It looks like the screen is saved, but the constraint is still operating at "is HoH (program)"=no since "save" was not pressed after updating the field to "is HoH (program)"=yes.
Even though HoH is set to =yes, it was never…
2 votesAs part of our ongoing efforts to build the best feedback platform for you, ideas that have not received a vote or comment in the past year have been set as “Archived.” Please feel free to resubmit this idea using this submission guide.
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Assigned staff should NOT pull from enrolling staff
Some programs do not use a model where the enrolling staff person is the one the client is "assigned to." For example, our Front Door Triage program enrolls guests in shelter, at which point a responsible staff member is not known. The current behavior is that the staff person who completes the enrollment is the one who is "assigned," which is not accurate. (And it is currently used as a proxy for who did the enrollment, which is a terrible assumption - the enrolling staff should be listed on the history/program tab instead). For these programs, Agency Managers/System Admins should…
5 votesAs part of our ongoing efforts to build the best feedback platform for you, ideas that have not received a vote or comment in the past year have been set as “Archived.” Please feel free to resubmit this idea using this submission guide.
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Page formatting when printing by the browser
When you want to print your screen the page does not configure correctly. The questions and words come out vertically. A workaround is by printing the page landscape, but can it be fixed so that it can be printed as a portrait without any issues.
3 votesAs part of our ongoing efforts to build the best feedback platform for you, ideas that have not received a vote or comment in the past year have been set as “Archived.” Please feel free to resubmit this idea using this submission guide.
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Customer feedback before modifying existing features in Clarity or Looker
Our HMIS team spends a great deal of time trying to anticipate how updates to Looker and Clarity will impact existing reports and functionality used to meet our community's needs, testing once the updates have launched, and fixing broken reports when possible. It would be helpful if Bitfocus could provide a detailed list of projects in advance of building them out and provide customers an opportunity to offer feedback on how these updates will impact our communities so that can be considered before building out the changes.
From a Clarity perspective, the Legacy Services Funding report filter is critical for…
7 votesAs part of our ongoing efforts to build the best feedback platform for you, ideas that have not received a vote or comment in the past year have been set as “Archived.” Please feel free to resubmit this idea using this submission guide.
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Privacy shield hides errors
I've noticed that if the SSN is behind the privacy shield you can't see that it's highlighted to alert you of an error when you try to save changes to a profile. Is it possible to highlight the field name in that instance, as opposed to the data?
1 voteAs part of our ongoing efforts to build the best feedback platform for you, ideas that have not received a vote or comment in the past year have been set as “Archived.” Please feel free to resubmit this idea using this submission guide.
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