121 results found
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User Profile
Expand Clarity User Profiles to include Position and an easier way to access user information (position, email, phone number), like a directory. Unless a user is actively working with a client there is no way to access their direct email or phone number within the system. Even using the messaging system, there is no hover over window of additional contact information for the person you contacted in Clarity. Deactivated/Deleted Users should show the agency admin contact information.
1 voteAs part of our ongoing efforts to build the best feedback platform for you, ideas that have not received a vote or comment in the past year have been set as “Archived.” Please feel free to resubmit this idea using this submission guide.
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In Manage Service screen, list available Program Options alphabetically
Currently the list is displayed based on the order the Program was created. It is easy to miss one if a program was created at a different time that others.
1 voteAs part of our ongoing efforts to build the best feedback platform for you, ideas that have not received a vote or comment in the past year have been set as “Archived.” Please feel free to resubmit this idea using this submission guide.
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Access Right for "Private" Toggle
An access right that allows the "Private" toggles to be visible or hidden depending on a user's access role would be very helpful.
2 votesAs part of our ongoing efforts to build the best feedback platform for you, ideas that have not received a vote or comment in the past year have been set as “Archived.” Please feel free to resubmit this idea using this submission guide.
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Allow closed CE referrals to be reassined and manually reconnected to program when auto-exited by Homeless program to a PH destination.
Allowing an access roles to be able to edit/delete parts of the CE referral history to reopen a closed CE referral that was auto exited. The ability for System Admins and possibly other access roles to be able to reopen a CE referral to reassign and link/reconnect manually to a PH or TH program without deleting the referral and losing the historical data points for LOT on the CQ would be ideal especially during the data migration process. I'm sure this is not unique to data migration but would also be helpful for CE data quality/clean up as well.
1 voteAs part of our ongoing efforts to build the best feedback platform for you, ideas that have not received a vote or comment in the past year have been set as “Archived.” Please feel free to resubmit this idea using this submission guide.
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Adding Assessments Screens with CE Processors
When creating a new assessment screen that will work with processors and coordinated entry, it would be great if all the things you have to check, change, or add were in the same place - maybe in the side column like when you create a new Program. Currently, once I create an assessment, I have a number of options like eligibility engine, display score, coordinated entry. But I also have to go to several other screens to get things completely set up.
1 voteAs part of our ongoing efforts to build the best feedback platform for you, ideas that have not received a vote or comment in the past year have been set as “Archived.” Please feel free to resubmit this idea using this submission guide.
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Leave Off Date of Engagement when Cascading
It would be great if the cascading on an entry screen would default to NOT include the Date of Engagement. We've seen many enrollment records with dates of engagements that are < the program start date because of cascading, followed by not reviewing data on the new screen before submitting.
Thank you for considering this change.
7 votesAs part of our ongoing efforts to build the best feedback platform for you, ideas that have not received a vote or comment in the past year have been set as “Archived.” Please feel free to resubmit this idea using this submission guide.
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Create Sharable Groups for Direct Referrals
Create sharing groups for direct referrals that can be programmed by project type. This would allow for agencies to ensure staff only had access to the referrals that they had the authority to refer to.
4 votesAs part of our ongoing efforts to build the best feedback platform for you, ideas that have not received a vote or comment in the past year have been set as “Archived.” Please feel free to resubmit this idea using this submission guide.
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Include attendance services in "client interactions" in Client Model
The "client interactions" dimensions in the Client Model would be so much more helpful if they included attendance services. The purpose of the Client Model, partially, is to provide agencies the ability to do non-HMIS data analysis. But not including attendance services in the client interactions seems like a pretty major oversight and tremendously limits the usefulness of those dimensions. And it makes it much more difficult to do the types of non-HMIS analysis we are trying to do since currently it necessitates having to combine multiple different dimensions from different categories - all of which has its own complications.…
2 votesAs part of our ongoing efforts to build the best feedback platform for you, ideas that have not received a vote or comment in the past year have been set as “Archived.” Please feel free to resubmit this idea using this submission guide.
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Enrollment Type Care Team Member Sharing
Currently, enrollment type care team members are not visible across agencies if the sharing settings for Service/Programs/Assessments data are turned off across agencies. It would be great to be able to see those Care Team Members without making all enrollment data visible--this would allow for greater coordination between providers in our community while still protecting clients' privacy.
1 voteAs part of our ongoing efforts to build the best feedback platform for you, ideas that have not received a vote or comment in the past year have been set as “Archived.” Please feel free to resubmit this idea using this submission guide.
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[Access Role] Add 'Select All' Option
When creating an admin Access role (or any), users must individually check all rights options.
Idea: Add a "Select All" Option at the top of the "Rights" Section, where a user has the ability to select all options at once.
3 votesAs part of our ongoing efforts to build the best feedback platform for you, ideas that have not received a vote or comment in the past year have been set as “Archived.” Please feel free to resubmit this idea using this submission guide.
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Delete link to enrollment for a form
Files that are not specific to a program enrollment are uploaded to the Profile / Files tab. Sometimes staff make a mistake and upload them to the Program / Files tab. This can be fixed by edited the file and then deleting the link to the enrollment. Forms have the same potential error, but the link cannot be deleted. While we do not want to be able to change the form "name", we would like to be able to edit the form and delete the link if needed. It is very time-consuming to download a PDF of the form, delete…
1 voteAs part of our ongoing efforts to build the best feedback platform for you, ideas that have not received a vote or comment in the past year have been set as “Archived.” Please feel free to resubmit this idea using this submission guide.
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Add Client Unique ID to Rejected Clients Log in Data Import Tool
It would be very useful to display the Client Unique ID from the Source System; on a similar basis as the name and DOB.
2 votesAs part of our ongoing efforts to build the best feedback platform for you, ideas that have not received a vote or comment in the past year have been set as “Archived.” Please feel free to resubmit this idea using this submission guide.
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Referral Date
SF customer stated: The label “Referral Date” is confusing, especially on the Pending tab where there are multiple referral dates that it could be referring to. Would it be possible to change the display name to be “Date referred to queue” or something more specific? Just a suggestion.
2 votesAs part of our ongoing efforts to build the best feedback platform for you, ideas that have not received a vote or comment in the past year have been set as “Archived.” Please feel free to resubmit this idea using this submission guide.
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Customize Order of Tabs on Program Enrollment
It would be useful to be able to set a workflow profile for programs like we set navigation profiles for the agency. We could modify the availability of tabs as well as the default tab after an enrollment is created or edited. For instance, the next tab, after an enrollment, might flow better if it were "Assessments" instead of "Provide Services".
2 votesAs part of our ongoing efforts to build the best feedback platform for you, ideas that have not received a vote or comment in the past year have been set as “Archived.” Please feel free to resubmit this idea using this submission guide.
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UI Enhancement
Could you please change the Clarity user interface to check for keystrokes/mouse clicks before asking whether or not I am using Clarity?
Right now it seems to ask after a certain period of time regardless of whether or not I am actively using the product. Sometimes Clarity even interrupts what I am typing to ask if I am still using it! Haha
Thanks, Kevin Rothwell
6 votesAs part of our ongoing efforts to build the best feedback platform for you, ideas that have not received a vote or comment in the past year have been set as “Archived.” Please feel free to resubmit this idea using this submission guide.
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In the Sent Referrals tab, a sort/filter for 'User' or 'User's Home Agency'
Some users would like to see only the referrals they have sent. In addition, if a centralized CES is being implemented where all agencies sudo one CE agency and enter all assessments and referrals there, this provides a way to drilldown to the actual user/agency that sent the referral.
2 votesAs part of our ongoing efforts to build the best feedback platform for you, ideas that have not received a vote or comment in the past year have been set as “Archived.” Please feel free to resubmit this idea using this submission guide.
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Inventory set up should be able to be delegated to other roles
For the new inventory module, we would like to use it with projects that have flexible inventory (such as scattered site housing and rapid rehousing). For this to work, we need to be able to delegate the setup of the inventory to different users who are managing the inventory (such as people who are working with landlords or doing other operations).
1 voteAs part of our ongoing efforts to build the best feedback platform for you, ideas that have not received a vote or comment in the past year have been set as “Archived.” Please feel free to resubmit this idea using this submission guide.
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Batch Processing of Staff Accounts
It would be nice to have a method for mass updates to staff accounts. For instances with high staff account turnover (defined as either new/departing hires or frequent toggling of inactive accounts to active) when there is a need to update many accounts at at time (at times 50 or more), that is a lot of clicking in Clarity.
Could Bitfocus explore alternative means to staff account updates without the Clarity interface, say via a CSV upload?
3 votesAs part of our ongoing efforts to build the best feedback platform for you, ideas that have not received a vote or comment in the past year have been set as “Archived.” Please feel free to resubmit this idea using this submission guide.
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Turn off the default file name "Other"
We are trying to make our program intake process "paperless", by having staff scan and upload files to the client's enrollment. We want to be able to run a report and verify that all the necessary paperwork has been uploaded. With "Other" so easy to use, it does not work.
Every file category has a file name which is always available, "Other". It allows staff to enter their own file name. It cannot be removed; it is part of every category as soon as you create it. "Other" is too easy to use. We have literally thousands of "other" files.…
1 voteAs part of our ongoing efforts to build the best feedback platform for you, ideas that have not received a vote or comment in the past year have been set as “Archived.” Please feel free to resubmit this idea using this submission guide.
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Show Program Enrollments in Search Results
It would be helpful to have active enrollments displayed in the search results.
4 votesAs part of our ongoing efforts to build the best feedback platform for you, ideas that have not received a vote or comment in the past year have been set as “Archived.” Please feel free to resubmit this idea using this submission guide.
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