121 results found
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Handling inconsistent services VS service items
Services, service items, and reservation slots are specified with code numbers in a Clarity URL.
It is possible to have a URL containing the number for a service, but a service item under a different service. In other words, a URL can contain a number for Service A but a service item under Service B. When this happens, the page will direct to the Service Item that is being specified (under Service B, in this example).
It seems strange that the system doesn't recognize a potentially ambiguous request is being put to the server. An error or warning message that…
2 votesAs part of our ongoing efforts to build the best feedback platform for you, ideas that have not received a vote or comment in the past year have been set as “Archived.” Please feel free to resubmit this idea using this submission guide.
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Location Note call out icon
I'd like to have the Note field in a Location entry available the same way the Note field is available for Contacts.
2 votesAs part of our ongoing efforts to build the best feedback platform for you, ideas that have not received a vote or comment in the past year have been set as “Archived.” Please feel free to resubmit this idea using this submission guide.
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Expired Community Queue Referral email notification
When a client is removed from a Community Queue due to hitting the Inactive Referral Expiration Threshold that the user that added the client to the Community Queue as well as any Assigned Staff receive an email notification that the client has been removed from the Community Queue. The notification would be similar to those sent when a client’s status is changed to Pending or when they are Denied a housing opportunity.
2 votesAs part of our ongoing efforts to build the best feedback platform for you, ideas that have not received a vote or comment in the past year have been set as “Archived.” Please feel free to resubmit this idea using this submission guide.
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2 votes
As part of our ongoing efforts to build the best feedback platform for you, ideas that have not received a vote or comment in the past year have been set as “Archived.” Please feel free to resubmit this idea using this submission guide.
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Add Main and Backup assigned staff designations
Being able to assign multiple staff to a single client is great functionality and is being well received by our users. They would also appreciate being able to designate one staff member as the main assigned staff and additional staff as backups so that they can more precisely report on this information.
2 votesAs part of our ongoing efforts to build the best feedback platform for you, ideas that have not received a vote or comment in the past year have been set as “Archived.” Please feel free to resubmit this idea using this submission guide.
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Chart fields not just from program enrollment
It appears based on the help articles that fields must be set up on the program enrollment screen to be eligible to be chart fields. It would be helpful to set additional fields that are in program assessments as chart fields as well.
https://get.clarityhs.help/hc/en-us/articles/115002548647-Program-Setup-Charts
2 votesAs part of our ongoing efforts to build the best feedback platform for you, ideas that have not received a vote or comment in the past year have been set as “Archived.” Please feel free to resubmit this idea using this submission guide.
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ROI in the client record should display version for all users
Currently, only system admins can see the version # of an ROI in a client record. This is helpful information for end-users, not just system admins. I would suggest making this information visible to all users who are able to view ROI in the client record.
2 votesAs part of our ongoing efforts to build the best feedback platform for you, ideas that have not received a vote or comment in the past year have been set as “Archived.” Please feel free to resubmit this idea using this submission guide.
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2 votes
As part of our ongoing efforts to build the best feedback platform for you, ideas that have not received a vote or comment in the past year have been set as “Archived.” Please feel free to resubmit this idea using this submission guide.
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Note pop up next to Locations
Note icon pop up next to Locations, like with Services in lists.
2 votesAs part of our ongoing efforts to build the best feedback platform for you, ideas that have not received a vote or comment in the past year have been set as “Archived.” Please feel free to resubmit this idea using this submission guide.
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History tab assessment date
We've gotten a lot of confusion on the history tab with the "start date" and "end date". Some of our assessments have fields that relate to start and end date fields, so seeing the assessment date as the "end date" is very confusing to staff. Please consider adding an "assessment date" column and keeping start and end date blank for assessments.
2 votesAs part of our ongoing efforts to build the best feedback platform for you, ideas that have not received a vote or comment in the past year have been set as “Archived.” Please feel free to resubmit this idea using this submission guide.
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Field & Template textbox field for internal notes
a textbox field on the screen and template pages to keep notes, even for Access Role screen and the field editor screen
2 votesAs part of our ongoing efforts to build the best feedback platform for you, ideas that have not received a vote or comment in the past year have been set as “Archived.” Please feel free to resubmit this idea using this submission guide.
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Add Program Entry and Exit dates as Live Markers.
Add Program Entry and Exit dates as Live Markers.
2 votesAs part of our ongoing efforts to build the best feedback platform for you, ideas that have not received a vote or comment in the past year have been set as “Archived.” Please feel free to resubmit this idea using this submission guide.
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Integer/numeric field limits
For data validation, we must set minimum and maximum limits for numeric/integer fields. This is an absolute basic requirement that every database platform I've ever used allows. If we use a 1-4 scale and someone enters "40", that presents major issues for reporting. We can build reports to catch these data quality errors, but the best practice is to prevent them from being entered in the first place.
2 votesAs part of our ongoing efforts to build the best feedback platform for you, ideas that have not received a vote or comment in the past year have been set as “Archived.” Please feel free to resubmit this idea using this submission guide.
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Add ability to default the value of a custom field based on the value of another field
For example, set a numeric field to 1 if a picklist option is 'Yes'
2 votesAs part of our ongoing efforts to build the best feedback platform for you, ideas that have not received a vote or comment in the past year have been set as “Archived.” Please feel free to resubmit this idea using this submission guide.
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2 votes
As part of our ongoing efforts to build the best feedback platform for you, ideas that have not received a vote or comment in the past year have been set as “Archived.” Please feel free to resubmit this idea using this submission guide.
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public
Public Alerts - add a setting so they can be set 'Private' for the whole agency.
2 votesAs part of our ongoing efforts to build the best feedback platform for you, ideas that have not received a vote or comment in the past year have been set as “Archived.” Please feel free to resubmit this idea using this submission guide.
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2 votes
As part of our ongoing efforts to build the best feedback platform for you, ideas that have not received a vote or comment in the past year have been set as “Archived.” Please feel free to resubmit this idea using this submission guide.
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[Location Tab] Manual entry of address without using map
Ability to "turn off" the Add Location feature from the Add Address function, in order to manually input addresses by typing them in.
2 votesAs part of our ongoing efforts to build the best feedback platform for you, ideas that have not received a vote or comment in the past year have been set as “Archived.” Please feel free to resubmit this idea using this submission guide.
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Add non-locatable addresses
Customers should have a way to enter in any address into the location tab. Presently, only geo-locatable addresses can be entered using the "Add Address" button in the "Address 1" field.
2 votesAs part of our ongoing efforts to build the best feedback platform for you, ideas that have not received a vote or comment in the past year have been set as “Archived.” Please feel free to resubmit this idea using this submission guide.
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'Home Screen Override' Ability within Manage > Staff
The ability to set Home screen overrides is great, but system admins need the ability to activate specific dashboards for specific users. This is essential for program managers that need to see custom dashboards made for them that would not be appropriate for all users from their agency to see.
2 votesAs part of our ongoing efforts to build the best feedback platform for you, ideas that have not received a vote or comment in the past year have been set as “Archived.” Please feel free to resubmit this idea using this submission guide.
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