481 results found
-
Turn on IP whitelisting and MFA at Agency Level only
Instead of only turning on IP whitelisting and MFA at the system level, it should also be able to be turned on/off at the Agency level so only some agencies are affected. This will add more flexibility to security policies.
3 votesThank you for your feedback. We are currently reviewing this request.
-
Create a separate access right for the referrals tab in client records
Currently the Referrals access right allows both the Global REFERRALS tab and the REFERRALS tab in client records. There are multiple use cases where we need users to have access to one or the other but not both of these. We would like to be able to separately assign rights to the referrals tab in client records. Thanks!
9 votesThank you for your feedback. We are currently reviewing this request.
-
UI Updates
It can be inconvenient to need to move to a different tab when adding client data. Some tabs, like Contact for instance, might fit under the profile, but having it as a separate tab leaves it in a view that many users rarely look at to see if it's populated.
Another suggestion was to incorporate all family members in a single view that incorporates all of
their demographic details.3 votesThank you for your feedback. We are currently reviewing this request.
-
Change INVENTORY Dashboard Sharing Settings to CoC-Based
Currently, the INVENTORY dashboard can be shared by Agency, Coordinated Entry Group, or at the System level. For a statewide instance of Clarity, each CoC operates as a separate system. For this reason, it would be beneficial if the INVENTORY dashboard shared shared by CoC instead of systemwide. This way units made in one CoC are not visible to the entire instance when the sharing setting is set to System.
This was an idea brought forward during discussions with Washington Commerce and King County.
5 votesThank you for your feedback. We are currently reviewing this request.
-
Allow Inventory Screen to be Created for each CoC or Referral Setting
Currently, Inventory screens are system-level screens that cannot be copied. For a statewide instance of Clarity, each CoC operates as a separate system. Each CoC manages its housing stock, they have separate CE systems, and reporting is completed by each CoC.
Each CoC may want to implement Inventory but need to record different information using custom fields on the housing inventory screens.
Since the Inventory screens cannot be copied, each CoC would either need to agree on a set of custom fields, see each other's fields, or use complex constraints and configurations to hide the fields from each CoC, making…
6 votesThank you for your feedback. We are currently reviewing this request.
-
Direct link to Bitfocus help pages
In the system currently, if one has questions about a particular page, they need to open another browser tab and navigate to the Bitfocus Help Center. Once there, they need to hope they are using the correct search terms to find the information they are looking for.
My suggestion is to have a link on each Clarity page that would take you directly to the relevant Help page(s) for additional information.
Example:
- On the ADD A NEW PROGRAM page > Link that would take you to How To Set Up A Program: Detailed Instructions (https://help.bitfocus.com/how-to-set-up-a-program-detailed-instructions)
- On…2 votesThank you for your feedback. We are currently reviewing this request.
-
Edit additional fields in Add Contact
Hello! A manager asked me if I could add additional custom fields to the Contacts Page. In addition to changing the Contact Type field, for example we could add things such as a mark that one person is a preferred emergency contact when in crisis (or alternately, if it isn't feasible to add custom fields to the Contacts page, adding this as an additional optional field to all of them). Would it be possible to add something like this? We work in a program where we need to store a lot of contacts for the client, but not all of…
6 votesThank you for your feedback. We are currently reviewing this request.
-
Bulk Delete Services
There should be a bulk delete option for services attached to programs. Some clients have over 100 services attached and it is a pain to delete them one by one in order to delete the program from the system.
4 votesThank you for your feedback. We are currently reviewing this request.
-
Sort Screen Pages
It would be very helpful if we could search and/or sort on the screen and template pages, rather than having to just scroll through the mess and look for what we need.
1 voteThank you for your feedback. We are currently reviewing this request.
-
Standalone Building name needs to be distinct
When you create a site of type "Standalone Unit", the system creates a default Building called "Standalone Site Building". If you have multiple sites of this type, you cannot tell them apart in the filter. Please update the naming convention to include the site name in some fashion. That puts the onus on us, the customer, to choose distinct Site Names, which I think is appropriate. I suggest "Standalone" + "Site Name", but I am open to other ideas.
9 votesThank you for your feedback. We are currently reviewing this request.
-
Service Categories
I would love the idea to be able to edit service categories, similar to how we can edit note categories in the system.
2 votesThank you for your feedback. We are currently reviewing this request.
-
Public Alerts Visible in Outreach
If a client has a public alert it would beneficial to have the alert icon show up in the outreach module (same place as housed status).
3 votesThank you for your feedback. We are currently reviewing this request.
-
Editing Social Security Number
On a client's SSN, users regularly complain about the shield icon being too small. Since we have to hover over the shield to make the SSN window appear, a larger icon would make it easier. Also, the window that appears when you hover over the shield icon disappears a lot when moving your mouse from the shield to the window. Can this be improved?
1 voteThank you for your feedback. We are currently reviewing this request.
-
User Activity Report - Add daily and total hours
To the User Activity Report, please add daily subtotals of hours and total for the reporting period.
Thank you.
1 voteThank you for your feedback. We are currently reviewing this request.
-
E-signing doesn't work with touchscreen laptop
According to a user in Santa Cruz, they can't e-sign forms using a touchscreen laptop. It requires using a mouse or using an ios or android device. It would be great if they could take advantage of our touchscreen laptops to sign ROI's and other forms directly into clarity and not have to invest in iPads.
This seems to be an issue with the HTML/script coding of the web page. They found a potential solution here, or at least something to get started https://github.com/szimek/signature_pad.
8 votesThank you for your feedback. We are currently reviewing this request.
-
Access right for Privacy page
We use ROIs as a record of a client's history of consent to share their information. Once a profile is created, it is too easy to make changes that mess up that history. Adding an access right to the roles would help us keep a record of our client's consent. There is an access right for "Client Reports". This request is consistent with that existing access right.
1 voteThank you for your feedback. We are currently reviewing this request.
-
Display Files with most recent at the top.
Files are displayed with the most recent ones last. Our staff frequently need to check to see if a client has a recent file of some type. Every single other tab on the Profile page is the opposite. History, Program, Contacts and Locations are all listed with the most recent at the top. Could you please make this page consistent with the rest?
1 voteThank you for your feedback. We are currently reviewing this request.
-
Create families within the profile screen and eliminate the manage button. There was a reference to another type of software function.
Creation of households on the profile screen, eliminate the manage button
1 voteThank you for your feedback. We are currently reviewing this request.
-
Outreach Labels/Markers in Reports
The labels/markers (Housed, Sheltered & Deceased) should be included in the Outreach model in looker so that sorting can be done with these labels. Users have expressed a desire to see how many clients associated with outreach have the housed label assigned to them.
4 votesThank you for your feedback. We are currently reviewing this request.
-
Automatic Current Living Situation
Allow for an automatic current living situation to be entered in a client's program enrollment when they are added to the outreach map or when they move to a new location on the map.
3 votesThank you for your feedback. We are currently reviewing this request.
- Don't see your idea?