697 results found
-
Make public alerts bigger/more visible (New Clarity UI)
In the old UI, public alerts were bright banners that went all the way across the screen. In the new one, they're less noticeable/attention-grabbing.
1 vote -
Use Program Site Address on Referral Map Instead of Agency Address
In both interfaces the referral map is based upon the agency address instead of the site address assigned to the program. This is problematic because if an agency has multiple sites they do not want case managers sending them to the agency address since that is usually the administration office. They want to send them to the actual program address which is set by assigning a site address to the program.
1 vote -
File Preview - New UI
When selecting the "Preview" icon in the new UI, the file should open rather than the "Edit" screen.
1 vote -
Upload more Documents tab rather than clicking on files after each upload
One enhancement that would be extremely helpful involves the document upload process. Currently, when uploading application documents, users can only upload one file at a time. After each upload, we have to navigate back to the Files tab, select "Add File," and then upload the next document. This process must be repeated for every document associated with an application.
Since we often upload around 10 supporting documents per client application, this requires navigating through multiple screens for each file, which can be very time-consuming.
Would it be possible to add an "Upload Another Document" or "Add More Files" button directly…2 votes -
New Interface: Add Unique ID to Queue List
Our matchmakers would like the ability show the Client Unique ID in the queue results in the new interface as an alternative to the client name. This leads to a better use of the queue for a PBNL since it is anonymised.
1 vote -
Program Deleted (Yes / No) Added to Looker
Program Deleted (Yes / No) should be in a field in Looker. At a minimum it should be in the Project Descriptor Model. The Project Descriptor model contains 24 Deleted (Yes / No) fields, but not Project Deleted (Yes / No).
Agencies Deleted (Yes / No)
Agency Funding Sources Deleted (Yes / No)
Agency Funding Sources Program Deleted (Yes / No)
Agency Sites Deleted (Yes / No)
Bed and Unit Inventory Deleted (Yes / No)
Bed and Unit Inventory -- Historical Deleted (Yes / No)
Eligibility Presets Deleted (Yes / No)
Encampment Categories Deleted (Yes / No)
Encampment Status Deleted…9 votes -
Add Null Condition for Tracked Characteristics
We can't filter on tracked characteristics when the question is not answered. This is important. For example, when a custom total monthly income question is left blank is different then when the total is less than <1. There is no way to include null answers in filters for tracked characteristics.
1 vote -
Show Program Restrictions Alert in Programs in Horizon
In the old Clarity user interface, if a client has a program restriction assigned it will show an alert when trying to enroll them in a program. Could we please add this to Horizon as well so that staff who may not be tech savvy enough to find the Program Restriction new location can still see the alert? Thank you!
Currently, an alert is present in Horizon, but only shows up if a client is viewed from an already enrolled program, which doesn't stop someone in the moment of enrolling.
2 votes -
Ability to adjust sizes of checkboxes in new Horizon interface
In the new Horizon interface, could we see if the checkbox custom fields could be adjusted to possibly display as different sizes depending on settings in the Field Editor (or Screen Editor)? This way, we can reduce scrolling when making several buttons smaller, or make checkboxes larger to prevent someone from missing one by mistake. Thank you!
1 vote -
Add location as a filter option on Community Queue
Our CoC is moving to a new referral model that is based on geographic location within the CoC i.e. referrals in the northern part of the CoC go to provider A, referrals in the southern part of the CoC go to provider B. We were able to add a map layer to visualize this for CE to complete an additional field to filter the queues by, but the Community Queue itself does not offer any mechanism to filter by already collected geography based fields.
2 votes -
Client Form Creation - default Private setting
We would like to be able to create a Form in Clarity with the Private button toggled on, but allowing the user to un-toggle the button when they are adding a the Form to a client record.
3 votes -
New User Interface: Profile Picture
On the previous profile design we were able to click on the picture on the client profile and it would enlarge the picture so we could tell what the person looked like. On the new design we are not able to enlarge the picture.
It would be nice to be able to click on the profile picture and enlarge the picture while also having the option to change the picture. Or at least have a way to make the picture bigger to tell what the person looks like.8 votes -
picture
We need to have participant's picture available on the search page, sometimes we have 10 people with the same exact name under search and the only way we are able to pick the right one is to be able to see their picture
1 vote -
From CC2026: when using the outreach module capturing a geolocation, its very difficult when on a phone to capture the location.
Users are forced to take orientation lock on their phones off, go into landscape mode and delicately caputre the location. This causes frustration and incorrect location data
1 vote -
Program Restrictions - Privacy Toggle
On the program restrictions screen, there is a private toggle. We want a setting that enables us to remove that private restriction toggle, so that all restrictions are viewable to everyone consistently.
3 votes -
Add External Ticket ID Field for when creating Help tickets
Since we have to use our own ticketing system because one is not built into Clarity, it would be helpful to have an "External Ticket ID" field be optional on the new ticket creation screen when creating Bitfocus help tickets.
This way when we receive updates on the Bitfocus ticket we can easily reference our own internal ticket and provide an update to the user.
1 vote -
Exit Destination and Move-In Date on Program History
It would be incredibly helpful to be able to see the move-in date and the exit destination in the program history screen. As of now, we have to click into the program and click over to the entry and exit screens to be able to see this information. I come from another HMIS system that had this and it was so helpful to be able to see a client's service/housing history at a glance. In the new interface it looks like there should be the option to add additional fields to add to the program history and so I would…
1 vote -
move-in date
It would be incredibly helpful to be able to see the move-in date and the exit destination in the program history screen. As of now, we have to click into the program and click over to the entry and exit screens to be able to see this information. I come from another HMIS system that had this and it was so helpful to be able to see a client's service/housing history at a glance. In the new interface it looks like there should be the option to add additional fields to add to the program history and so I would…
1 vote -
Link to Unit Card from Units/Bed Tab in Program Enrollment
Would like to see the details of the assigned unit from the units/beds tab in the program enrollment much like how one can now link from the unit occupancy page to the client profile... (https://ideas.bitfocus.com/forums/930328-clarity-human-services/suggestions/45587245-direct-link-to-client-profile-from-the-inventory-d)
4 votes -
Display notes on the new user interface contacts toolbar
For Active Contacts in the Horizon interface, we can see phone and email, but could we also see Notes? This is both helpful for safety tips, such as "only call at night," but also helpful for those who migrated from databases where the phone and email couldn't transfer correctly (for example, for some of our old contacts, when we migrated they moved to the Notes section).
Thank you!
1 vote
- Don't see your idea?