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Clarity Human Services

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Clarity Human Services

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483 results found

  1. It would be helpful to be able to search within Clarity for an Agency or Program by its ID. This would have been particularly helpful while addressing LSA flags.

    24 votes

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  2. Whenever the HUD data standards are updated, we find that we have to replicate Bitfocus's constraints for our custom screens. Instead, adding the option to apply the already made constraint to the screen would be useful...either at the field level (Use current constraint for any screen when field is added) option or screen level (copy constraint to screen when field is added) option...

    3 votes

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  3. We know that staff creating/updating any screen (enrollment, assessment, service) is available in Looker. But it is completely baffling that this information is not immediately visible in the front-end of Clarity, from the history tab, etc. A supervisor or another program staff member should be able to click on a history tab, assessments screen, etc. and immediately see who completed a certain action. This is necessary for really basic management.

    24 votes

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  4. Allow for the ability to mark a slot offline (with a date range), as well as a dropdown for the reason offline (maintenance, staff use, etc). This should be able to be configured directly on the bed reservation page by the service provider without having to access the setup/management pages.

    3 votes

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    1 comment  ·  Services  ·  Admin →
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  5. We have the ability to copy the configuration of our Live Clarity production instance to our training instance as a single one-off task. It would be great to automate that task so that it is done automatically on a regular schedule.

    1 vote

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  6. Our agency needs certain alerts to never expire until they are marked resolved. We use these alerts for safety concerns so it is critical that they come up when a client record is found by search or scan, until they are resolved. Currently, expiration date cannot be left blank. We propose that a checkbox/switch be added for "indefinite" that hides the expiration date (this could be an option at the agency level). Then when the alert is resolved, it can be edited to expire.

    16 votes

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  7. While it is possible to require completion of individual fields on Assessments, users can still skip an entire Assessment that might contain important fields, like Current Living Situation.

    it would be great to have a way to require completion of an Assessment within a data collection workflow.

    5 votes

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  8. A customer has requested the ability to run the APR for multiple selected programs or agencies with the same parameters all at once, but get separate reports for each program/agency as the output.

    10 votes

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  9. We need a profile screen report that would pull all services, custom assessments, and enrollments. This is necessary to comply with legal requests.

    10 votes

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    1 comment  ·  Admin →
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  10. Hi Clarity Devs,
    It would be helpful to have the ability to select the time at which a schedule report should run. Each time I schedule reports for a day, they haven't run by the time I'm up and need them around 6a. Allowing a user-specified time for the report to run instead of an arbitrary time on the selected date would solve this issue.

    1 vote

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    0 comments  ·  Services  ·  Admin →
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  11. Would be great and beneficiary for all clarity users to add to your list of enhancement(s) have Case note report can generate for all clients by program based level. Since there is now in clarity [CLNT-101] Case Notes and it is client by client case report.

    Would be super helpful to have the report designed and published under program based report categories.

    We really appreciate in advance for looking into it and take it in consideration.

    5 votes

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  12. Allow the options for colored text when building or editing custom fields.

    7 votes

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  13. Can we create the ability to add a signature box to the assessments screens.

    6 votes

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    1 comment  ·  Admin →
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  14. A customer has requested the ability to have an indicator on the Profile screen that notes if a client is housed in their system. This could be done with the ability to deploy a Live Marker for "Housing Move-In Date Entered" on the profile screen or the creation of a new Live Marker that calculates a "housed" status across the system. This live marker in conjunction with the "Warning" functionality could provide a quick display of housed status.

    9 votes

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  15. Allow for the ability to reorder slots in the service setup. Currently they are limited to the order they were created in. This is an issue when trying to organize rooms that are created later but need to be grouped with other rooms within the same section.

    3 votes

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    0 comments  ·  Services  ·  Admin →
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  16. Allow for more settings in the setup to prevent clients that are sheltered from appearing on the outreach module map. For example, if a client is currently active in a shelter with regular bed nights, or has a recent current living situation that is not place not meant for habitation, those should be able to be filtered off of the outreach module view.

    3 votes

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    0 comments  ·  Outreach  ·  Admin →
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  17. The ability to run Program Review Data Quality reports for all programs in an agency would be very helpful. We have agencies with 10+ programs and having to run reports for each program is extremely time consuming. If we had the ability to choose "all programs" it would save me multiple hours per week.

    7 votes

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    1 comment  ·  Admin →
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  18. Password requirements are clearly stated in the Help Center, but when a user is actually selecting a password, there could be more specific feedback on which requirements are not being met.

    4 votes

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  19. We recently implemented Coordinated Entry, with the policy that only clients who scored higher than a certain threshold (that would be periodically adjusted to match the amount of available housing) would be added to the Housing Queue. After three months, we have many (400+) clients referred directly to the Housing Queue, most of whom do not have scores that meet our threshold score criteria. How can we prevent providers assessing clients from making direct referrals to the Community Queue unless the client's assessment reaches the threshold score?

    3 votes

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  20. It would be handy to have a tool for merging Agencies in Clarity for those times when service providers merge organizations or when we have set up an Agency for a temporary purpose that later needs to be merged into the primary Agency.

    The tool would facilitate the move of services, programs, staff, sharing departments, and sites from a source Agency to a destination Agency. It should also indicate when there are potential sharing limitations resulting from the merge.

    3 votes

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